Code Construction Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between October 2009 and March 2010. Customer last names have been initialized for privacy.

“Jeff is a '20'. He was very personable. It was a pleasure working with him. He did a great job.”
–H.F.H.
“Overall, they were very professional. They got it done.”
–S.C.
“They were excellent. They were professional, knowledgeable, and they did quality work in a timely manner.”
–S.C.
“He was very prompt. He did exactly what he was supposed to do. He was very responsive.”
–A.G.
“Their personalities, the quality of their work, their reliability, and their response time.”
–Camille M.
“Reliability.”
–Dov M.
“He was responsive. He did things in a timely manner.”
–E.S.
“They were just good. They did what they said they were going to do, and their work was neat and clean.”
–Janice S.
“They did what they said they were going to do.”
–John B.
“He does high quality work.”
–John S.
“His ability to plan things and execute them, he overcame obstacles with the city. He underbid the demolition job, but he ate the cost himself.”
–Kory R.
“I would give them an '11'. They are committed to doing the job right. They stand behind their work. If anything is wrong, they come back immediately to fix it. They are a pleasure to deal with. They are exceptionally good at not over-booking and doing what they tell you they are going to do. Frankly, I wouldn't give just anyone such a stong recommendation.”
–Raj D.
“Very high quality, good timing, and cost.”
–Matthias B.
“Helpful and a competent staff.”
–Cliff B.
“Very professional, on time, knowledgeable, and personable.”
–Mr. W.
“Their availability.”
–Frank F.
“Overall, the house is beautiful. I think the quality of the house is top notch, especially the floors, which are Brazilian cherry.”
–Jeff R.
“I would say Jeff, Josh, and the crew are very good to work with.”
–Scott W.
“Knowledge.”
–C.C.
“He was very assertive. He got things done.”
–Jim M.
“They were very pleasant and nice to work with.”
–Bill M.
“They knew exactly what they were doing.”
–Philip W.
“He builds nice houses.”
–Ernie R.