Becky Layton - Pacific Union Real Estate Agent Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between December 2008 and March 2010. Customer last names have been initialized for privacy.

“Everything, she's competent, friendly, and professional.”
–Carrie F.
“She listened to everything we had to say. She was very good about explaining all the details of the transaction. She was also very easy to work with. She was outstanding. She was always available to answer questions.”
–Carmel C.
“She was very friendly and detail oriented. She was also very persistent in following up with the questions that we had.”
–Eric L.
“Becky has a lot of great skills. Her biggest strength is that she has a ton of experience and extensive real estate knowledge. She recommended a few subcontractors, and not only were her people the cheapest, but they were the best. Her marketing strategy was excellent and is second to none. I'm a real estate investor myself, and I know a good agent when I work with one. She helped me secure ten offers on my property that she listed, and I got $80,000 over the asking price. Other real estate agents would have never stepped up and fought for us to get the highest amount possible.”
–Kristin S.
“Becky is very professional, skilled, and personable. She's going to put one of our properties on the market in March.”
–Phyllis D.
“She knew the market, and she was creative in her strategies.”
–David M.
“Her sincerity, she really worked hard for me. I've already referred her to five of my friends.”
–Helen M.
“She was very hands on and direct. She knew what she was talking about.”
–Bobby N.
“She listened and helped us. She worked with us carefully.”
–Bill R.
“What comes to mind is her good people skills.”
–Courtney S.
“She is very knowledgeable about the real estate market in San Francisco.”
–Tom K.
“Her responsiveness and the fact that she was always straightforward and honest.”
–Clay S.
“She's got a great disposition, and she works very hard.”
–Rachel S.
“Her attention to detail, she really listened to our needs.”
–Erica S.
“Attention to detail and overall competence, she just knows the market. She is warm, friendly, and very professional. She's also very resourceful.”
–Marla Z.
“She is very personable, professional, and she did a good job. At the time, values were still high, and she was willing to take a lower commission. It was very economical.”
–Josh H.
“She was very informative. Everything was so great.”
–Josh L.
“Her ability to communicate the complexities of what it takes to buy a house in San Francisco, she helped set realistic expectations. This enabled me to have a very positive experience during this process.”
–Kate D.
“She knows her stuff. She listens to what you have to say and will give it to you straight.”
–Mark P.
“She really knows her business.”
–Marta M.
“I think she is very intelligent and really understands the market. She's also quite attentive, kind, and patient.”
–Tara M.
“She's smart and capable. She knows a lot about what she does. She's terrific.”
–The R.
“Her effort, energy, and attention to detail.”
–Adam G.
“She worked pretty hard and made us feel like she really cared about our needs and requests.”
–Erin T.
“Just how professional she is.”
–Matt D.
“Her availability, she was always willing to answer questions for first time home buyers.”
–Niall K.
“Her responsiveness and availability.”
–Richard R.
“She's very thorough.”
–Sean K.