Find Local Companies Rated Highest in Quality
Bavarian Tuning Survey Responses
“I thought they were honest. They got the job done quickly.”
–Aaryn V.
“Their knowledge, they knew exactly what the problem was with my car. I liked their expertise. They were very good. They got my car out in the time they said they would.”
–Al K.
“They are technically competent.”
–Al R.
“They are all really approachable, in terms of what is going on with the situation. They are really good people and they will give me a ride home if I need it. They will do whatever it takes.”
–Alan D.
“The level of service, Billy is top notch and Paul is on the ball.”
–Anthony K.
“They were very friendly. They got the job done. My husband was impressed, which is hard to do.”
–Barry D.
“The quality of their service and their attentiveness, they cover all of their bases.”
–Barry S.
“They are friendly and they get the job done.”
–Beth K.
“Their efficiency, they are very attentive and very good. Paul, at the front desk, is excellent with scheduling and getting me in. They are very fair with their pricing.”
–Bob M.
“They knew what they were doing.”
–Bruce L.
“Their knowledge.”
–Catherine O.
“I like the people who work there. They are very friendly and able to connect with me on a personal level.”
–Dang N.
“They were very good overall.”
–Darlene B.
“They did the work quickly.”
–Darlene Z.
“Personal connection and their ability to communicate about my automobile, they were awesome.”
–Dave B.
“Customer service, they get the job done. They are really top notch.”
–Dave K.
“He was available and personable. He was able to recognize what I was concerned about and he got right to the point. He took care of things effectively and efficiently.”
–David S.
“I wouldn't use anyone else. They are just great. They take care of their customers and their vehicles. They are personable. They know exactly what I need to have done. They listen to what I say and they don't dismiss me. They are the best. They are BMW enthusiasts. I feel like they take good care of my vehicle. If anyone deserves to be Diamond Certified, they do.”
–Denise C.
“They are very flexible, very personable, and very good at accommodating their customers. I brought my car in there at the last minute before I was leaving for a trip and they helped me out. I have been their customer for a couple of years now. A family member recommended them to me. They are very professional.”
–Denise T.
“They are straightforward. They show you what needs to be done. When you take your car in, there are no extra surprises when it is time to pick it up. They do what they say they are going to do. If there is something to be done in the future, they give you a timeline and an estimated price. They are honest. They are the best mechanics I have ever met.”
–Dino B.
“The personal attention, they are very accommodating. They pick me up and drop me off. Everyone is very friendly and knowledgeable. They take good care of my car. They are a great group of guys. I feel like I can trust them.”
–Eric G.
“Their honesty, they don't do unnecessary repairs. They do it right.”
–Gary M.
“I recommend them to everybody. They are personal, attentive, and extremely qualified. They are nice, competent, helpful, and they don't do anything that doesn't need to be done. They are honest.”
–Gary G.
“They really know BMW's inside and out. They work with a high level of efficiency. They take the time to explain the problem and what they are doing.”
–George T.
“I liked their honesty and straightforward approach in dealing with me.”
–Giancarlo T.
“I have had my work done there for years. They know what they are doing. I can count on them to do a good job. They are nice guys.”
–Gino G.
“The specialty aspect of what they do and their hands on care, it's a lot better than going to a BMW dealer.”
–Glenn H.
“They are the only place that I go to. I go there for the specialty racing services and their expertise with BMW's. Billy races the same car I drive.”
–Ian B.
“They helped me out with something that Chevron screwed up and they didn't charge me. They were very nice about it.”
–Jeana S.
“Their customer service and their attention to the customer.”
–Jeremy W.
“They are thorough and experts at what they do.”
–Jim B.
“Billy is pretty knowledgeable. He's honest, personable, and he does good work. I just bought a new BMW and it's under warranty, otherwise I'd be going to Billy. He's the best.”
–Joe B.
“I have known them for four or five years now and they are very good guys. They are always honest and straightforward. They will cut me a deal if I need it and they are always willing to work with me.”
–John V.
“They are honest and they do a good job.”
–Judy G.
“Both the quality of the service and the price, they are very reasonably priced for what you get. I think they do a great job.”
–Ken M.
“They are always really convenient about when I can bring in my car. Every time they give me an estimated time, it is either done on time or early.”
–Kyle N.
“They are personable, they know me, and they like my car. They are knowledgeable and affordable.”
–Larry F.
“They are friendly and trustworthy. I don't think they gouge me at all. They are totally honest.”
–Lisa S.
“They are very personable and helpful. I think they are pretty good.”
–Mary M.
“They were quick. They diagnosed the problem and knew how to take care of it. It was no big deal. They even financed the repairs for me. If I ever have another BMW, they're my guys.”
–Mike N.
“They are very personable. I am able to discuss things thoroughly with them, unlike the dealer or other garages.”
–Mike N.
“They are just nice and they did as good as they could do.”
–Mike S.
“They did the job well and they were very responsive. They fit me in twice when I needed work. They dropped what they were doing and they helped me out. They checked out the car when I was going to purchase it and they gave me great feedback. Based on my interactions with them, they were great.”
–Noah S.
“The personal attention, they worked with me. I didn't have any problems.”
–Obadiah E.
“I liked the service and the owner was very nice. They were very accommodating.”
–Pat H.
“Their honesty, I thought I found a good deal on a used car. They were more than helpful. They were willing to go and get the car at no extra charge. He pointed out everything that was wrong with it and told me what it would take to fix it.”
–Patrick C.
“I'm on my way to drop my car off now. They know what they are doing and their prices are better than the dealer's.”
–Paul B.
“I like the good service.”
–Paul D.
“They take care with their work.”
–Paul K.
“I felt like they were taking care of me. My car was stolen and involved in a high speed chase. They fixed the whole car, and repainted it. It runs like new. I was very happy with the work they did. I never even had to go to the shop. They picked up the car and delivered it to me.”
–Philip H.
“Their honesty and dependability, they are quick at what they do, but they don't compromise the quality.”
–Rachel N.
“I've been going there for the last two years since we moved to the area. They are professional, they know exactly what to do with BMW's, and their prices are fairly reasonable. They seem to have a tremendous amount of expertise when it comes to BMW's.”
–Richard H.
“The people, Billy and Paul, are very competent and they level with me. They tell me the truth and I feel comfortable taking my car to them. They've always treated me very well.”
–Rick F.
“I like their attitude and their work. I find them to be superior all around.”
–Ron L.
“They are close. It is convenient.”
–Scott J.
“They are friendly guys. They really know what they are doing.”
–Sean C.
“They are really honest and they show me exactly what they are doing with my car. They work with me really well, even when I don't have the money. They give and take a little bit. They satisfy me.”
–Steve J.
“They are very honest, generally friendly, and they chat with me.”
–Tanner S.
“They've got great customer service skills. They are very informative about what needs to be done and they are not pushy.”
–Veronica A.
“Their knowledge and professionalism.”
–Vincent R.
“They specialize in BMWs and their performance has been good in the past.”
–Allen T.
“They are willing to work with me. I look for people who give me good information and update me if any problems arise. They are very good at meeting my schedule, because it is hard for me to pick up and drop off my car.”
–Bob D.
“They are on time.”
–Chad Z.
“Knowledge and good service.”
–Dave K.
“They are BMW enthusiasts and that is all they work on.”
–Dean D.
“They tell you the straight story and they don't change things. They are pleasant and very professional.”
–Dianne F.
“They seemed to know what they were doing. They were good guys. They worked on my car twice and everything was right on.”
–Dustin U.
“They keep you informed about what is going on and they are very good at explaining what you need and what they can do.”
–Greg S.
“They were very accommodating.”
–James D.
“Attention to detail.”
–Jason F.
“Their customer service, they explain everything and they are very thorough with their job.”
–Jessica D.
“They are pretty upfront about things. They try to work with you on pricing.”
–Kane K.
“They were pretty personal and responsive. They finished pretty quickly.”
–Mark G.
“Good customer service, they work within the financial parameters of what I have in a given moment.”
–Mark L.
“Their customer service was prompt. They communicated well. They let me know what was going on at all times. John, at the front, was very helpful. They let me know the progress, the estimate, and what to expect. They were right on with everything. I've gone to a lot of automotive places and this was the best one I've ever gone to.”
–Nick W.
“Their cooperation and friendliness.”
–Noel C.
“He is knowledgeable and he does what he says he will do. I can trust him to do a good job. I don't feel like I'm being taken advantage of.”
–Rhonda R.
“The people, I like their customer 'relateability'. They are straightforward and great to deal with.”
–Scott H.
“Their professional work ethic.”
–Steve P.
“They seem like they know what they are doing. They are skilled.”
–Alex P.
“They took care of things in a timely manner.”
–Cameron L.
“I took my BMW in and they took care of the problem.”
–Cliff S.
“They are pretty easygoing and knowledgeable about the service.”
–Dave S.
“I think they are good at communicating the problems that they encounter, before they do the work. They are a good company.”
–Gary G.
“They are friendly and can be very helpful when it comes to service.”
–Henry H.
“They give you personal service. They address your needs. They are very personable.”
–Jerry D.
“They seem reasonably priced, competent, and very friendly.”
–Lorenzo F.
“The communication between us while they were servicing the vehicle.”
–Michael B.
“They know what they are doing and they are very friendly.”
–Patrick C.
“They are prompt and fair. I think their prices are pretty good.”
–Pete F.
“They have a very clean shop. They are very nice and they do good work.”
–Sean K.
“I think they are very competent and friendly.”
–Susan P.
“They did good work on my car and that was the main thing. I liked both Billy and the other guy in the office. They were both really nice guys.”
–Terry J.
“Their friendliness, they are good people to talk to and I like their work.”
–Adam G.
“They were knowledgeable. I liked their experience. They were very cost conscious and reasonable.”
–Arthur B.
“The price was slightly better than the dealership. I'm looking for the place that can give me the best service for the best price.”
–Joan K.
“Their friendly service.”
–Kara L.
“They are pretty quick with the turnaround.”
–Karl W.
“When I talked to them on phone, they seemed nice. They sounded confident.”
–W.C.A.S.
