The following are verbatim customer responses from research that American Ratings Corporation conducted between April 2008 and March 2010. Customer last names have been initialized for privacy.
“They are on time and they keep the water valve off like it should be. I can depend on them completely.”
–Alice S.
“They are on time and they just do a great job.”
–Mike R.
“They are dependable and they clean afterwards. Barry is a great guy. We have never had any problems.”
–Kara R.
“We have worked with them for many years. They always work me into their schedule. They will take the rugs out, clean them and then deliver them back to the units. I really think they are great. They do wonderful work.”
–Lynn C.
“He comes out quickly, gets everything very clean and cleans up after himself.”
–Kathlene S.
“They went way beyond what I asked them to do. The guy found something that needed to be done and took care of it without charging me. They're always on time.”
–Jenna D.
“For what it is, it's a great service.”
–Chrissa
“They are reliable. I have used them many times and their workers are all competent and polite. They are good guys.”
–Katy P.
“They just do a really good job. They are not expensive and I trust them.”
–Trish P.
“Prompt response.”
–Betty M.
“They are here when they say they will be and they do a good job.”
–Don G.
“He gets the carpet very clean. Also, it doesn't take very long for the carpet to dry.”
–Betty G.
“Their promptness and professionalism.”
–Kim
“It is done very professionally and with compassion. It is just a great personal service.”
–Sue M.
“They are efficient and on time.”
–Bill W.
“They come when you call them.”
–Mickey
“Barry responds right away. He is always very prompt.”
–Christy G.
“They were thorough, polite and they did their work.”
–Mary P.
“I've used them for years. They are always on time, reliable and they do a nice job.”
–David B.
“They are dependable. They use good products and they also work at it until it is completed successfully.”
–Mrs. M.
“I've used them forever. They're conscientious, punctual and they do a good job.”
–Sharon M.
“Very competent, quick, professional and they do a great job.”
–Mike Y.
“He can get just about any stain out.”
–Diane S.
“He is a miracle worker and very accommodating. He also comes on time.”
–Ashby
“Their work is excellent.”
–Betsy L.
“They do an excellent job. They come in and out and they get it done. I have never had a problem with them.”
–Brinkman
“They are here when I ask them to be.”
–Shawn H.
“Very nice people, and they are always on time. They seem to know what they are talking about.”
–Paul R.
“They are available and it's easy to get them to come.”
–Benie H.
“The guys were nice, prompt and on time. They did a good job.”
–Sheryl P.
“Everything, everyone in the company is very professional and accommodating. Also, the rates are good.”
–Lisa M.
“I guess they are friendly and thorough.”
–Donna L.
“I like his personalized service. I have dealt with him for years. He always knows exactly what to do. He always comes through for me. He is very helpful and reliable.”
–Kathy N.
“His promptness, he does a good job and cleans well.”
–Celeste F.
“They arrive here promptly and respond to my requests.”
–Lilia
“Their promptness, fair price and quick scheduling.”
–Ann S.
“Their timeliness, and they give me a discount.”
–Will S.
“The personal service.”
–Karen K.
“I've been using their services for years. They do all of my rentals. They are punctual and they take care of everything. They are good guys.”
–Jack F.
“They always do a good job. They come when they say they are going to. They do their work and leave.”
–Mrs. K.
“I have used his services for years. When I call him, he comes as soon as he can and does a good job.”
–Peggy K.
“You can actually smell, see and feel the difference.”
–Deanna
“They come on time and their work is very satisfactory.”
–Shirley W.
“They are extremely responsive and accurate with their appointments. They always meet their appointments.”
–Susan B.
“I've used their services for a long time. They have always been prompt and they do a good job.”
–Mrs. H.
“The personnel are polite, neat, accommodating and they do an excellent job.”
–Dorothy J.
“The personal service, he always comes when we have an emergency.”
–Liz S.
“They are reliable and they do a good job. They are in and out when they say they will be.”
–Nancy
“Barry.”
–Mary W.
“They did a great job.”
–Debra B.
“They do excellent work.”
–Chris S.
“They do such a beautiful job.”
–Mrs. T.
“I would say, the overall service.”
–Sheri H.
“They come when they say they're going to come and they clean the rugs immaculately.”
–Katherine S.
“He was super reliable and he did a fantastic job. He came when we needed him. He was great. Everything about him was great.”
–Kelly M.
“They are timely. The guys are always thorough and the price always seems reasonable.”
–Delaun G.
“They are trustworthy and they do a good job. I can leave them alone in the house. I am very satisfied with their work.”
–Karen C.
“Efficient, thorough and reasonable.”
–Paul G.
“The quality and response, they return calls immediately.”
–Chris B.
“He always does a good job and always arrives when he is supposed to.”
–Gary G.
“They come in and do a good job. They are good and the quality of work is also good. Barry is great.”
–Vince P.
“They did a little extra for me without charging me.”
–Carol H.
“It is very easy to schedule an appointment. They are professional, they clean up and they do exactly what I need them to do.”
–Greta L.
“They are trustworthy, honest and on time.”
–Linda H.
“The carpet looks good after they are finished.”
–Eva R.
“They do quality work and they're on time. The price is reasonable too.”
–Holly T.
“He is very capable and very reliable.”
–Mrs. H.
“He always responds when I call him. He's also very nice and a great guy. His crew is great also.”
–Stacy S.
“They do a great job. They are quick, very respectful and pleasant. They will do anything you ask them to do.”
–Mrs. K.
“He is very cordial, always helpful and he does it in a timely manner.”
–Tom R.
“Almost everything, he is good, reliable, he comes on time and the price is fair. He always does a great job.”
–Elizabeth H.
“I have used their services for years for my home and office. They are very thorough and completely trustworthy.”
–Carol C.
“He's always there when I call him and we've been using his services for years.”
–Pam S.
“He is punctual. When I need him, he is there.”
–Kirk A.
“I've been using them for fifteen years.”
–Irma
“It doesn't smell after they leave. They do a good job.”
–Edward
“The people and the work they do.”
–Molly H.
“They do a great job. I have used them for years. They are really nice, just great people.”
–Rebecca
“He shows up on time and does a thorough job.”
–Bridget B.
“We like Barry. We like his good service and the quality of his work.”
–Patty M.
“I like Barry's personalized service.”
–Richard
“They are prompt and they work hard while they are here.”
–Mrs. T.
“He is prompt and does a good job.”
–Bill H.
“He is pretty quick.”
–Susan
“Everything.”
–Mrs. M.
“They are convenient and they come when we are not in the office.”
–Jessica
“They gave me straight answers when I had a problem.”
–Rick E.
“He came on time and he gave me exact quotes. He was very prompt and professional.”
–Colene F.
“They were prompt, very courteous and they did a pretty thorough job.”
–William H.
“They have been very nice. They also take good care of things.”
–Mrs. H.
“The quality of the work and the response.”
–Joe G.
“He is very responsive and he seems to be very knowledgeable.”