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Austin Creek Materials Survey Responses
“Their cooperation, they gave me advice on stuff I needed to know about the concrete.”
–A.W.C.C.I.
“From an office standpoint, they were always timely with getting stuff to me. They were pleasant and nice. From the contractor point of view, they always performed the job above average. Our field guys said they did an outstanding job.”
–A.D.B.
“The quality of the product and the friendly staff, I am pretty satisfied with the business I'm doing with them right now.”
–A.L.I.
“They are a good group of guys. They always do good work and they work with me on the price. I wish they had a location in Napa because I'm working in that area more.”
–A.E.
“I liked their locality for my project. We had a job in Fort Ross.”
–A.C.C.
“When my husband needed them, they were there.”
–B.D.
“Their material is good. They are good people. They are nice. I think they are doing fine with everything.”
–C.C.
“I liked the responsiveness and helpfulness from the drivers, the sales staff, and the operations folk. I liked their services and products. I am a contractor and an engineer. It is important that when I specify something as an engineer it gets done. It is important that my crew and I are happy with our service providers and that is what we get from them. They are doing a wonderful job.”
–C.C.
“Their customer service, they were friendly, prompt, and willing to serve.”
–C.D.R.
“Their service, they were prompt.”
–D.W.C.
“Their promptness.”
–D.B.
“They provide good service. The concrete comes on time and they give us the trucks we ask for.”
–D.C.
“They are always there, they are always on time, and they always have the material. They are a good company. I have been using them for forty years.”
–D.M.R.
“I unexpectedly needed materials. I called them afterhours and they took care of it.”
–E.C.I.
“Their availability and scheduling, I got it when I wanted it.”
–E.C.
“They are a classy organization. They have great equipment. They do what they say they are going to do, they are here when they say they will be, and they have excellent personnel. They are compatible with whatever needs to be done. They are knowledgeable. I don't have to hold anyone's hand. They are very experienced people. They know what they are doing.”
–F.R.L.
“They always have what we are looking for, they have reasonable prices, and they are very friendly. I think they are great.”
–F.E.
“Their prompt service, they are always on time, there are no extra fees, and they have a professional attitude. Whenever there is a standby, they don't charge me for it.”
–G.C.E.
“Their service.”
–H.M.L.
“I like everything. I have no complaints at all.”
–L.C.
“They were prompt. They delivered what they said they were going to deliver on time.”
–J.C.C.
“They act like they care and they are honest. They helped me on my last project. They kept right on top of it and everything went as scheduled. They are doing a good job.”
–J.B.C.
“They have good service. We have never had any complaints from our field team.”
–J.C.
“They're responsive and well priced with a good product. In our line of work, there are a lot of tight deadlines. We can count on them to provide us what we need in the time period we need it.”
–K.C.C.
“They are on time, their guys are great to work with, and their concrete is good.”
–M.B.M.
“I use them all of the time. They are great. It is a family run business. They are interested in servicing you the best that they can. They have excellent prices on their concrete. They treat individual customers like they are valued. I have been using them for five or six years. They are a great company. They are doing a good job.”
–M.C.
“Their concrete mix, they have consistent rock size. It's a smooth mix to be pumped through a concrete pump.”
–M.C.
“We have been working with them for a long time and they are just easy to work with. They do what we need to have done.”
–M.S.C.I.
“They did what they were supposed to do. They were competitive with their pricing.”
–M.C.I.
“Their deliveries were on time.”
–N.H.
“We love Austin Creek. Their prices are competitive and they have good mud.”
–N.M.S.I.
“We were very happy with everything they did.”
–O.C.R.S.
“Their service, they do what I tell them to do. I think they are doing everything great.”
–P.L.D.
“They have everything I need.”
–R.C.
“Their timeliness, they deliver everything on time.”
–R.F.C.
“The price.”
–R.M.D.
“Everything was great. The pour went fine. My customer was very happy.”
–R.C.
“They are available when we need them. We can get what we want without a long wait, good customer service.”
–S.V.L.
“The concrete they offer is eco-friendly. They deliver on time.”
–S.B.
“They were on time.”
–S.E.I.
“I like the concrete they have in stock. I recommend them to my friends.”
–T.C.
“The guys would say their drivers are really good with deliveries. They are courteous and they know how to place material. I think they are pretty much doing it.”
–T.C.I.
“They are easily accessible. They are close to us and where we need to get materials to.”
–V.R.C.
“The people are very nice. Tim and his brother are very nice. We also like working with Homer, Steve, Ryan, and the dispatcher.”
–W.V.C.
“The fact that they're local, I have my own company, so that means a lot to me.”
–Z.B.
“They're easy to work with.”
–Bill A.
“They are top-notch. I like the material they use and the people. They know what they are about. I have been using them every chance I can for the last twenty years. I have a house that is built on their concrete.”
–Bob P.
“They're close and family oriented. They've been around here forever.”
–Brian D.
“They are responsive. They have good equipment. They are on time. They know what they are doing and they are professional.”
–Daniel C.
“I always get what I want.”
–Dave R.
“They are always there for me and ready to help.”
–Emilio P.
“They're on time. They have good pricing.”
–Glen F.
“They are timely. They show up on time and they do the job.”
–James D.
“They're great. They show up on time. Their prices are good. They're a good outfit.”
–Jay M.
“They were local, friendly, and reliable. They did what they said they were going to do.”
–Jean S.
“I like their consistency and the ease of finishing the job.”
–Joel H.
“My boys use them now. They always helped me out.”
–Richard D.
“No problems, easy to use.”
–Tom T.
“The knowledgeable people, and the sales staff knew what they had and what was available. I though they were pretty good at what they did.”
–B.H.C.
“They were reliable and courteous. Their prices were agreeable.”
–C.C.C.
“The personnel.”
–F.C.I.
“They don't lie to me. They are honest. If a truck is going to be late, they let me know.”
–J.F.C.
“They have a good quality product.”
–K.K.E.
“They are good people. I like them. They are very good people. They have good material.”
–M.C.
“When I call, Austin Creek takes care of the situation on the spot. Ryan has been excellent with my current project. I can call the day before and he has everything delivered on time.”
–N.E.I.
“Customer service and pricing, they answer their phone or they call back quickly. Their pricing is extremely competitive. They have a 'can-do' attitude.”
–O.G.C.
“Prompt service and quality materials.”
–P.W.A.
“Their availability, I liked their location. They were near our job.”
–R.C.I.
“They were very involved in customer service and very personable. I thought their concrete worked out just fine.”
–W.C.I.
“I use them because they are the closest to where my customers and jobs are.”
–Nick M.
“They always deliver when they say they will, very friendly.”
–Steve B.
“Location, I liked how close they were to our job.”
–B.C.G.E.
“The whole experience, from ordering it to its delivery.”
–H.B.I.
“The convenience, they are local.”
–I.C.
“They were available. We were able to get concrete at a decent price, on short notice, and when we needed it, which was the most important thing.”
–K.C.C.I.
“Responsiveness, they are quick to get back to you with their prices and mix designs. They have a good delivery. They are always on time.”
–N.C.C.
“I like dealing with the dispatcher, he's a good guy. When they do other work for people in this area, they seem to know what they are doing.”
–R.C.
“They deliver in a timely fashion. We've used them for years and are very happy.”
–R.M.C.
“They are a local company that we have used for many years. They've been very convenient to use.”
–S.R.C.
“Their drivers can go anywhere. They can handle strenuous driving conditions. Their drivers are pretty skilled.”
–T.S.C.
“I would say that they treat me alright. They are local and nearby.”
–Alan E.
“They delivered my gravel when I wanted it.”
–D.L.Z.
“We're local and they're local.”
–Fred B.
“Nick Canelis, I'm an old time contractor. I like it when a guy tells me what he is going to do, shakes my hand, and does the job. When he gives me a bill, I pay him right then. He is professional. In this day and age, I understand big companies have to do it the way they do. My wife says I'm a dinosaur. I've had the same subcontractors for forty years and I'm not accustomed to signing contracts. That's what I like about Nick. I can do business on a hand shake.”
–Jeff S.
“They were friendly and prompt with the billing.”
–Lee M.
“They're closer than anyone else. The route of travel is beneficial. They are the only ones who will deliver on King's Ridge Road. From our standpoint, there's nothing they won't do. Steve is always helpful.”
–Ratna L.
“They're from Cazadero, local boys.”
–Rick G.
“I like working with Steve Canelis, Jim, Ryan, and Steve Canelis Senior. The service has always been perfect. I work with them from conception to the finished product, and oversee everything, including billing. They do a good job.”
–Trini A.
“The quality of their rock, they are doing a good job.”
–B.S.O.A.
“The girl in the weighmaster was very nice. When you call to find out if they have a product, you get the answer from her. Their material is okay.”
–H.R.T.
“They're nearby. I like that they are local. Other than not using sand, they have everything else I need. I use them for all projects that don't require sand.”
–R.F.W.C.
“I'm able to talk to live people. I like the concrete. The experience is pleasant and everyone is friendly. I'm really happy with them.”
–S.C.
“Their promptness.”
–Brent B.
“We like them and will continue to use them.”
–David G.
“I like Tim and Homer.”
–Fred S.
“Their materials are all good.”
–W.C.
