Find Local Companies Rated Highest in Quality
At Your Service Home Care Survey Responses
“The caliber of the people has always been good. I think they hire good employees. That's what makes my mom the happiest.”
–Elnora H.
“They try very hard, and they work with some very demanding patients of ours.”
–Jane P.
“Sandy and Amy really listen and really seem to care. We're very happy with their service.”
–Gloria G.
“They're polite, conscientious, and they have fast turnaround on phone calls. Our clients have no complaints, and our providers seem to be happy working with them. They understand what our clients need. We used to use another company that did the same work. What a difference they are. They have been such a pleasure.”
–Renee P.
“The office personnel are so personable and seem really interested. It's like a family. I think they really try hard to match the personalities of their clients with their staff, because the driver I have now that they got for me is someone I would have picked myself. They make it a point to meet you and get to know you. They seem to take a personal interest. It's not just a business to them. I interviewed four other companies before I chose them, and they were the best.”
–Margaret C.
“They send out qualified help, they follow up, and they're always there when I need them.”
–Harold E.
“I know that somebody is here, and if I need to go somewhere, they can take me.”
–Alice P.
“The people that they sent out and the people in the office were all great. I've been really, really satisfied.”
–Barbara C.
“They're very attentive, and they're so willing to help me. They're great. I can't say enough about how much I like them.”
–Rosemary R.
“My mother finds them to be very personable and very competent. They're very pleasant people who do their best to come through for you. Anything that we've asked for, they've done for us. I didn't give them a '10' simply because nobody's perfect, but they're very close.”
–Coleen L.
“I really think the owner is outstanding and knowledgeable. Also, the young lady, Sandra, who runs it is also extremely knowledgeable and a tremendous asset to the company. She understands their patients' needs.”
–John A.
“I like that they listen to what I have to say, as far as what my needs are. What I didn't want was different people coming in and out of the house, and they were able to do this for us. We're very happy with them.”
–Robert L.
“The people actually talk to you and answer any questions you may have. They help you through a stressful situation. I'm very satisfied.”
–Kate P.
“They keep their word, and when someone is supposed to be here, they are.”
–Anthony D.
“Most of the people who come to the house have been fine. We have one regular person who's here everyday except Sundays. The service is very good. For instance, if I have to go to a meeting and I tell them I need someone for four or five hours on a certain day, they can always do it.”
–Anne D.
“There are several people who work for them who do a really nice job.”
–Connie S.
“Good employees, good attitude, professional, and pleasant”
–Steve D.
“Integrity and standards, I've worked with so many agencies over the last 20 years, and to find someone like Lucy is great. She's a pleasure to work with, the whole staff is. I've been so pleased. I haven't had any issues at all. Any time there's been a question or problem, they've handled it.”
–Roy S.
“They're very reliable. They have not missed a single service that they said they would accept. They've always been responsive. In the past when they were very busy, there were times when they weren't able to fill some of our orders. They were always upfront about that. Now that business is lighter, they're very responsive.”
–Joni L.
