Arevalo Plastering, Inc. Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between January 2009 and March 2010. Customer last names have been initialized for privacy.

“His knowledge of plastering and the quality of his work, I have used him for several jobs. He always puts a lot of care into his work.”
–B.B.
“They finished when they projected, which was really nice. They did an addition to my house and it didn't seem obvious. It looks like the addition was part of the original house. They were clean, attentive, and great.”
–Caroline K.
“Their timeliness and quality, they are usually pretty accommodating. They get me on their schedule and they finish quickly. They have the best quality that I have found in a plastering company.”
–David G.
“They performed very well. They were efficient, fast, and clean. They got the job done. I liked the owner and his wife. They were very upfront, forward, and helpful.”
–David W.
“I liked the fact that they cared about the work they did. I just liked their attitudes.”
–Gary P.
“Customer service, attentiveness, and willingness to adjust to schedule changes, they are a small business trying to make their mark. The customer service aspect is great. Their communication is also great. They are totally responsive. They have an immediate response.”
–M.C.
“They are very cooperative and well priced. They do excellent quality work and they are very nice. My clients are very pleased with them. I have never had any complaints about their workmanship or the finished product from my clients. They do an excellent job of cleaning up after themselves. They are nice to be around.”
–Nicholas S.
“The quality of the work, I thought they did a professional job.”
–Raul
“Those guys were awesome. They were honest, clean, and efficient. They finished the job when they said they would. His wife was very professional. The installer was very good. I have dealt with two other classroom companies and they were nightmares. They didn't show up, they were dirty, and they didn't finish on time. I took a chance on this guy. I found him on the Internet. It worked out well. This company was awesome. I highly recommend them. I have a nice home and he did a really nice job.”
–Rich M.
“Quickness, quality, and cleanliness, I just thought they did a superior job. They went way above my expectations. It was just a top notch job.”
–Rob L.
“They did a great job on the stucco. I've had other companies work with stucco, but they were bad. These guys were good.”
–Tiffany W.
“Their service is good. They have a good knowledge of their work. They do quality work.”
–T.C.
“They were always very prompt, they always showed up, and they always put in a full day's work. Their price was very reasonable too.”
–Clifford B.
“I enjoyed working with Arnoldo and Susan-Jane. They were very easy to work with. They gave me choices for different types of treatment. They were very conscientious and they kept the place very clean. The job was terrific. I thought they did a great job. I would definitely hire them again.”
–Diane C.
“He was one of the few contractors who was upfront right from the start. He was prompt and always there when he said he would be. He was also very clean. I saw a lot of contractors, but he really popped out as an exception right away. We are getting ready to use him again for another project.”
–Elicia S.
“The work they did, I thought they did a very professional job.”
–Larry G.
“They are awesome. They have good prices and their customer service is outstanding.”
–David S.
“Good finish and professional.”
–Betsy K.
“They had great customer service. Susan-Jane handled things really well. She listened to us and we ended up with a great product. They just did a great job. They were quick, clean, and fairly priced. What else can I say?”
–Chris Z.
“They are very professional and clean. They perform top notch work and the quality lasts.”
–L.B.
“They showed up on time and got the work done.”
–M.D.F.S.
“They always go over everything. I think they're very easy to talk to. He's just an easygoing guy.”
–M.S.C.
“Their customer service, they are at the appointment when they say they will be.”
–Rene R.
“Their price was good. They were very responsive when I asked them for an estimate. The stuff that we do is a little unconventional. They were very flexible in solving the problem and understanding the issues. They were really oriented toward working hard and making the client happy. They did stucco work. They did as good of a job as possible.”
–S.A.S.I.
“They were friendly, professional, timely, and efficient. They had professional craftsmanship.”
–Daniel Y.
“They responded to my phone calls and they got the work done in a timely manner.”
–Greg H.
“They showed up when they were supposed to, they did what they were supposed to do, and they charged me what they were supposed to charge me. In one word, I would say they were reliable.”
–Shawn C.