Architect Mason Kirby Inc. Survey Responses

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The following are verbatim customer responses from research that American Ratings Corporation conducted between May 2009 and March 2010. Customer last names have been initialized for privacy.
“He was very professional. He made an effort to help me minimize costs. The quality of his work was really top level.”
–Allen B.
“He did an excellent job. I gave him a really tough job, which was a retrofit for a house. It was a really complicated arrangement and tight spacing. It went perfectly. People told me that it couldn't be done, but Mason did it. The whole thing went well.”
–Greg M.
“He is easy to work with.”
–Jon O.
“Responsiveness, communication, and quality of their work, I was very happy with them.”
–Kathryn R.
“He is very creative, he works very well with us, and he is a really good problem solver. He takes care of everything. He works well with other contractors. He makes sure that all of the permits are taken care of, so we don't have to worry about anything.”
–Nicole W.
“Great attention to detail.”
–Stacey L.
“He thought of everything that I didn't.”
–B.P.S.I.
“First of all, I think he is very talented at what he does. He is very open to his client's ideas. He is a good listener, and he works well with the team. He is very responsive. When we work on a project together, it is great.”
–C.G.
“He understood when we asked for things.”
–G.F.O.W.H.
“Their personal involvement, I like that the principal is involved.”
–M.I.
“Very acceptable and responsive to everything that we needed.”
–Jim M.
“He is articulate, he communicates well, and he is knowledgeable.”
–Joe W.
“He was easy to talk to. It was a good experience.”
–A.T.C.
“He's amiable, easy to work with, pleasant, and he has good ideas.”
–G.P.Z.E.I.