The following are verbatim customer responses from research that American Ratings Corporation conducted between December 2008 and March 2010. Customer last names have been initialized for privacy.
“The service, he is always very appropriate and very kind.”
–Margarita
“He comes on time, and he does a great job for me. Also, I like the way he treats people. He responds right away.”
–M.D.A.C.I.
“I do business with a lot of handymen, because I'm a project manager. I have a lot of clients that need things. There is nobody else I would call for garage doors. I have an excellent rapport with Anchor Door.”
–Rick J.
“They did a good job, and they were friendly.”
–S.C.
“Their pricing and the quality of their work, when we need a repair or a follow-up, they are on it right away.”
–T.C.
“They were reasonably priced.”
–Adrienne E.
“The ease of opening the door, they did a good job.”
–Alan B.
“I have used them twice. It was easy to talk to them. They were exact about what they were going to do and when they would be there. They were efficient and clean.”
–Barbara M.
“They installed a door opener. They came on time, got the work done when they said they would, and they made sure everything worked before they left.”
–Betsy S.
“They were very prompt.”
–Betty A.
“They were the best. Their workmanship was great. Phil explained everything in detail. They did a quality job. They were wonderful. I would definitely use them again.”
–Bob C.
“I felt that he was straightforward and honest. He didn't seem to overcharge. He accommodated my schedule. The job turned out great.”
–Cathy
“Phil is great. He does good work, and he offers a good price. It is nice that he does his own work.”
–Chris S.
“They were very quick. They came on a moments notice and then they were gone.”
–Dave S.
“Customer service, the quality of the product, and the price, Phil was just fabulous. Three months later I hit the door, and he came right back out and fixed it, at no charge. He was a really great guy.”
–Dodie M.
“The quality of his work, his price, and he was quick. He didn't try to sell me anything that I didn't need.”
–Doug R.
“He was on time, and he did a good job.”
–E.M.
“Phil was great to work with. The quality of the work and the materials were very good. I looked at others, but his were much better, especially the motor and electronics. He also worked with me on the price.”
–Ed S.
“Easy to work with.”
–Erica F.
“I would definitely use him again. The service is good, and he has reasonable prices.”
–Filipe N.
“He's a great guy. He has a great service and good quality products.”
–Frank
“The quality of the materials, and he showed up on time and got the job done quickly. The workmanship was great. The door is a great quality product.”
–Greg W.
“They are local and competitive with pricing.”
–Hank S.
“It works well, and the quality is good.”
–H.C.
“The service was excellent. I have no complaints. The job turned out great. I would use them again.”
–Harold R.
“He knows what he is doing, and he does it well.”
–Ismail S.
“He came in, did the work, and got it done.”
–Ivan M.
“The service and the price.”
–Jack Z.
“They do great work. They came out right away and got the job done.”
–Jamie
“They installed the garage door properly, on time, and it worked well.”
–Jane R.
“I like the fact that the door works.”
–Jeanie M.
“They put my door in, and it works well.”
–Jenny L.
“I was very happy with them. They did a good job, and they were on time. I didn't have any problems. It works fine.”
–Jerry N.
“Phil was very knowledgeable.”
–Jill H.
“He got in and did the job quickly. The door looks great.”
–Jim P.
“It works well.”
–Joe W.
“He says what he is going to do, and he gets it done.”
–John D.
“Actually, they were very efficient, and their response time was great. We were referred to them by Costco. They were excellent. I have referred them to several of my friends.”
–Ken B.
“He is an excellent person and very courteous. He comes when he says he will, and he doesn't charge a lot. He knows what he is doing. We will call him if we ever need his services again.”
–Larry M.
“They were super. The product was wonderful. The clean-up was great. Everything went smoothly.”
–Leroy P.
“Their service, their honesty, and their good work, they really made us happy.”
–Maria G.
“Everything was handled nicely. The communication was good. He answered my questions and called me back promptly. It was a job well done.”
–Maria P.
“The service and the pleasant interaction that I had with Philip, the quality of the work was excellent as well.”
–Marty M.
“He came out and did exactly what he said he would do. He was prompt and on time. It was a good product.”
–Marvin J.
“The door works. It was a great service. They did a very good job.”
–Mary B.
“They were prompt, and they did their job quickly.”
–Matt M.
“The price, and they were on time. I've had the door for two years now, and I haven't had any problems.”
–Mrs. B.
“It worked well, and the service was excellent and timely.”
–Mrs. B.
“My door is so quiet. Now when you enter, there are no more squeaking noises.”
–Leslie T.
“Their professionalism and their craftsmanship.”
–Ricardo P.
“He was on time, quick, and very nice.”
–Rich Z.
“He does great work. He is very fast.”
–Richard R.
“The job was scheduled to be done on the fifth. Phil started on the third and finished by the fourth of July.”
–Roger W.
“He was prompt, quick, and clean.”
–Rose H.
“He was very pleasant. He did a great job.”
–Ruth B.
“No problems, the job turned out fine.”
–Scott R.
“They were fast, and they did a good job.”
–Seth M.
“I have used him for many years. He is very quick and professional.”
–Seva
“He did a good job.”
–Shawn P.
“I liked the product, the installer, and the quality.”
–Sheila A.
“They were prompt. I liked their concern for quality.”
–Skip I.
“They offered the whole package. It was done well. I recommended them to my brother.”
–Steve F.
“He was friendly, efficient, and he did everything that I expected him to do. I didn't feel like I was being ripped off. I received a good value.”
–Sue A.
“Very professional, reliable, and honest, I only use him.”
–Vicky Q.
“Customer service, he always answers the phone. He gets back to us on time. If he can't make it, he lets us know. He is very good at responding to us.”
–F.C.A.
“They are honest and down to earth. They say it like it is. There is no nonsense.”
–George J.
“The responsiveness of their estimator, it was a timely information exchange. I would use them again.”
–W.B.E.C.
“Everything went smoothly. It works pretty well.”
–Bill H.
“The knowledge he had was good.”
–Chuck S.
“I like the design.”
–Corrina L.
“I like the door. It is lightweight and of good quality. When the power goes out, it is nice to know that it still works. They are friendly.”
–Diane C.
“Philip was very competent. They had a great price and a courteous service.”
–John L.
“They were prompt, knowledgeable, and they fixed the problem.”
–Ken N.
“He was on time, and he did a great job.”
–Mary H.
“They were prompt, and they came when they said they would.”
–Mrs. K.
“Phil, the installer, was a sweetheart. He was quick, and he did a great job.”
–Dee
“I am very satisfied with my garage door.”
–M.S.C.
“They did the work quickly.”
–Bonnie F.
“Their availability and price.”
–Earl Y.
“They finished the job on time.”
–Eric A.
“The job turned out well. I was happy with their service.”
–John B.
“Personal service, the owner really cares about his customers.”
–Mrs. P.
“He came on time and did a good job.”
–Rosie B.
“The door looks great.”
–Seyed N.
“Their reliability.”
–Steve M.
“Their work and craftsmanship.”
–C.M.
“The job was finished quickly. I liked the way he treated his customers.”