All Things Green, Inc. Survey Responses

The following are verbatim customer responses from research that American Ratings Corporation conducted between December 2005 and March 2010. Customer last names have been initialized for privacy.

“We have very few complaints from the homeowners. We had a lot of complaints with the previous companies that we used. They are very quick to respond to any problems. We've been pretty happy with them and have recommended them to anyone in our homeowners' association that is looking for a landscaping contractor.”
–C. C. P. M.
“Response time on phone calls, they always call me back. They do quality work and they are on time and within the budget.”
–E. C. S. C.
“Just that they are very flexible, as we are a church and our needs change.”
–O. P. C. C.
“His wanting to do it the way we wanted it done, so customer satisfaction.”
–T. F. H.
“The pricing.”
–M. C. H.
“Ignacio is just reliable and sweet. We work well together.”
–Terry P.
“I can trust them to do a good job. I don't have to babysit them on the property.”
–G. S. M. C.
“The personnel are very good and nice. We can talk to them about what we want and they fix things.”
–L. C.
“I liked the foreman. He was very neat and very willing to accommodate and discuss things. The people were very hard working.”
–Alicia O.
“Their ability to work with us, they delivered what we asked for. Their work was timely. They were flexible and we had a good working relationship.”
–Paul C.
“Their flexibility with changing requirements.”
–Robert G.
“They are knowledgeable about what they are doing. They follow my directions about what I need for my facility. They always help out with things that are not in the contract, add-ons and such.”
–S. D.
“I guess their billing department is okay.”
–P. J. M. B. C.
“They're consistent. I like that they go around and pull the weeds out by hand.”
–Mike R.
“I liked the attitude and leadership of the crew. Ignacio was very positive and attentive.”
–Vlade D.
“They do really good work, and I've been using them for many years.”
–Elaine D.
“They're honest, and the owner has a very good understanding of plants. Also the foreman has a great understanding of construction matters.”
–Dirk M.
“They are thorough, and they do excellent work. They did a fantastic job.”
–Lila S.
“They listen to you and do their work.”
–Janet T.
“They performed everything that I contracted them to do.”
–Alex T.
“Their workers were wonderful, and they did a great job.”
–Mark M.
“I like the owner, the employees, and their responsible attitude.”
–Gary R.
“Customer service is very important. They were right on it from start to finish. Out of the other people we surveyed, they were the only ones that followed up.”
–Nancy B.
“Their workmanship and the pride they take in what they do.”
–Mary C.
“They provide excellent service, and they adapt to what the customer wants.”
–Rodger A.
“They were very responsive to our needs, quick, and they explained things well. They were also willing to change and adapt to our plans and needs.”
–Chris C.
“They work hard.”
–Patty G.
“Ignacio is just amazing, and their work is superior to anyone else's in the area.”
–Terry P.
“They did most of what I asked them to do, and they were willing to work with us.”
–Linda R.
“They did an overall good job on the landscaping.”
–Nellie B.
“Don is a very good businessman, and I was able to get along with him just fine.”
–Rex M.
“I liked the good communication and work ethic. They were here every single day.”
–Walter B.
“They were very true to the timeline that they had committed to. Also, I liked the materials they used for the project.”
–Ken A.
“They were consistent with the schedule and the work they did.”
–O. P. C. C.
“I like the manager.”
–Linda A.
“They were always ready to help me, and if they couldn't do it, they found someone who could.”
–B. S. S.
“They're dependable, on time, and they do what they promise.”
–M. C. H.
“The head guy, Ignacio, is great. He is the reason we keep using their gardening service.”
–Sharon K.
“They are very thorough and regular. Also they clean up well.”
–Doug K.
“They give individualized care and take care of anything I ask them to do.”
–Dan M.
“They are very reliable in coming out, and their prices seem to be reasonable.”
–Bill M.
“They are very consistent, thorough in what they do, and they don't miss days.”
–Mrs. S.
“They are very pleasant, and they do good work.”
–Bill T.
“The gardener is very good, and he gives good service.”
–Gabriella T.
“The people.”
–Nancy A.
“They are reliable and knowledgeable.”
–Amera M.
“The work was good.”
–Stephanie S.
“Their work is good. It has a nice and tailored look.”
–Systron D.
“I like the owner and the fact that they are consistent in their work. Also, the workers are courteous, and they do a good job.”
–Lou Z.
“The professionalism of the crew and timeliness.”
–Nick K.
“They are great if you just want them to mow and blow.”
–Larry L.
“The guys who do the lawn are fine.”
–Ron C.
“I think they are fairly cost effective.”
–Jackie W.