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Aaron Chapman Builders Survey Responses
“His workers were here when they said they would be. Although there were a couple of delays, it was nothing he had control over, and he explained them to me. They cleaned up at the end of the day. I felt confident about having them in my house. I felt like I could trust them.”
–Dean C.
“I liked his quality of service, his trustworthiness, his punctuality, and basically everything.”
–Mary G.
“I liked their follow-up and politeness. They made sure that I was kept informed. They were detail oriented, clean, and trustworthy.”
–Shelley P.
“I liked the way they worked and the way they cleaned up after themselves. They left the house presentable. They seemed to be on time. Everything worked out excellently.”
–Mabel S.
“His professionalism and the way he kept us informed, he was just on top of everything. He was a nice person to be around.”
–John S.
“They were very hands-on. They always went through and explained everything. Also, they gave good suggestions that might have been beneficial to help us achieve what we were looking for.”
–Bob T.
“I would give him a '12'. His quality of workmanship and communication skills were great. He had a great crew. It was just everything you would want in a contractor. He was on time, honest, and trustworthy. We had a huge job, and if there were little minor things after the job was done, he got the subcontractors back to take care of it. I had a plumbing problem a year later, and he took care of it free of charge. It was a wonderful experience.”
–Jean T.
“They insisted on perfection. If it wasn't perfect, they had to do it over.”
–Dixie W.
“He was reliable. He talked to me about problems. He explained different options, and he let me make a choice. I had a great experience. I just loved him. He let me know if he was going to be late. He was very professional.”
–Sue W.
“I like his prompt attention to customer needs. He is really good with his customers. He is good at delivering his promises. I have referred him quite a bit of business. People keep using him because he is so good.”
–D.W.R.E.
“He's awesome. He has great knowledge and very high attention to detail. He keeps his commitments. He does a great job. He says what he will do and gets it done.”
–D.H.P.
“The timeliness and the quality, he did what he said he would do.”
–Rick B.
“Absolutely at '10', we're going to use them again already for a bathroom remodel. There were a bunch of things I liked. They were really timely, and the quality was incredible. He also followed up with what he said he was going to do. He was very clean for a contractor, especially in the house. He had a good personality and was a good person to deal with. He was really good about keeping us informed about when things were going to happen.”
–Ron C.
