Home Improvement Center

Sonoma County

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"If you need something, they take of you. They're great." - John A.

"They are very friendly and helpful."
- Michael C.

"I felt like I was in an old fashioned hardware store." - Jack D.

"They had what I wanted and got my special order item." - Lori E.

"They seem to be very knowledgeable."
- Fred F.

"Hands-on and the one on one is great"
- Dutch H.

"The service is great." - Terry H.

"The person that waited on me knew exactly what I wanted and was very pleasant. Also, I didn't have to wait." - Mary I.

"They are very helpful, not like Home Depot or Lowes." - Nick L.

"The service and the knowledge" - David L.

"I thought the service was good and the people that waited on me were good."
- John P.

"Customer satisfaction, they take good care of you. We use them all the time." - Steve P.

"The customer service was excellent, and they were willing to help out." - Ruth S.

"You could actually find a person to help you there." - David T.

"Their help is very accommodating." - Frank B.

"Lots of friendly people and very helpful"
- B&B C.

"They're helpful and you don't have wander around to find items." - Dale D.

"The customer service is great and they have a kind of old-school approach." - Scott J.

"The price was good." - Ken N.

"The customer service is good." - Ann R.

"You don't have to wait in line to check out."
- Chris W.

"Combination of helpful staff and accessible items" - Eric Z.

"They're pretty good about everything."
- Francisca Z.

"Easy to shop and can get help quickly" - Beck C.

"Donna in the garden department is great, and she helped me design my front and back yard." - Susan F.

"The people know what they're doing."
- Diana G.

"I liked the garden center." - Dan L.

"I like the service at this store more than the other stores." - Michael S.

"You can get somebody to help you." - Bob S.

"The friendliness of the employees" - Dave V.

"It is a small home town business." - Kari W.

"No comments" - Bill E.

"Used the store for many years, but had a issue recently" - Ray F.

"Everything is there and it's easy. All the employees were so nice." - Virginia A.

"The gentleman was very informed and right on, in regards to a bathroom remodel."
- Pamela A.

"The main thing is that they have just about everything I want and you don't have to wait in line, not very long anyway." - Ken A.

"They have great customer service and are nice people." - Angel A.

"Everybody was kind and nice." - Juan A.

"If you need help, they are right there."
- Lori B.

"Everything" - Frank C.

"Customer service" - Donna D.

"Always helpful" - Brent G.

"Customer service and professionalism, Rich in particular" - Jerome G.

"I like their plumbing and they have good displays." - Jon H.

"The variety of products" - Connie L.

"They are close to home." - Wendy V.

"Service; the people who help you find things" - Diversified S.

"The choice of merchandise, the convenient location" - Icon E.

"Wide variety and good service" - Janet I.

"Knowledgeable and helpful employees"
- Charles N.

"They're not Home Depot." - Blinds D.

"I like the return policy." - Nora A.

"The size" - Al E.

"I can find everything and usually get help quickly." - Erv F.

"It's convenient." - Michael J.

"It's close by." - Irwin O.

"We can find what we need at a good price, and shopping is easier than the larger stores." - Gary R.

"The people are friendly." - George C.

"They have a lot of stores." - Hobart S.

"Vacaville is well stocked, well managed and they have courteous clerks." - Jerry P.

"I can always find a salesperson." - Marion H.

"They're good." - Ben I.

"We like the personalized service that the larger stores don't give us." - Erick A.

"Convenient and more accessible than Home Depot." - Lee K.

"They are knowledgeable and usually friendly." - Rose D.

"No response" - Margaret M.

"I like the products better than those at Home Depot." - Lucy E.

"They had everything we wanted." - Cliff C.

"There is always a salesperson when you need the help." - Ingrid C.

"The personnel are great." - Derek C.

"Location, variety of what I need" - Frank C.

"I like their service and products, also they're very convenient." - Sheryl J.

"It is very convenient." - Spurgeon C.

"I like the people working there and they have most everything I want." - Fred C.

"I liked the availability of the people to help."
- Tom C.

"The store is very convenient." - Amy A.

"They are kind and courteous and have most everything that I want." - Sharon A.

"It's close and the store is very convenient."
- Bob D.

"I like the way the people help each time I go there." - Rich D.

"The people are nice." - Susan K.

"Good store, we like it" - Ray C.

"It's so convenient and they carry a variety of stuff." - Tony C.

"I like the variety of items and they're very handy." - Dean C.

"The people at the service desk are friendly."
- Sezra C.

"The customer service is very good." - Stan D.

"They are so nice and they have everything I need." - Elizabeth D.

"Get out quick, get materials and go"
- Classic C.

"Convenience" - Robert C.

"The sales staff was very helpful and friendly." - Suzanna C.

"The convenience and the service is better at the Petaluma store" - Matt C.

"They are convenient." - Eddie A.

"I like the convenience and it's close to home." - Jason A.

"It is very convenient for South Petaluma."
- Stan A.

"I like the fact that they are local." - Doddie

"I like having it right here in Petaluma because I live here." - Peg D.

"Our needs were satisfied." - Sally C.

"They are nearby and convenient." - Chuck C.

"The people are very helpful." - Patricia D.

"I don't know" - Adrienne C.

"I was very disappointed with the service."
- Gary A.

"I like the people at the store." - George B.

"It's close to my house." - Mike C.

"The people know what they're talking about." - Chuck F.

"Their people wait on me and they've been so good to me." - Mrs. I.

"They've got everything I need." - Betty L.

"I'm very happy about their service and I go there all the time." - Ed L.

"The location is good for us and the garden center is great." - Kevin P.

"My husband has been very satisfied with the new store." - Mrs. Q.

"The customer service is good." - Mike W.

"Mainly the customer service" - Filipo C.

"I like the convenience of the store and it's easy to get in and out of the parking lot."
- Lehman E.

"The friendliness of the staff and the willingness to help" - Richard C.

"Employees are helpful" - Nana G.

"The store was very clean and large."
- John M.

"I've always loved Yardbirds for my projects."
- Rick O.

"It's close to my house and friendlier than the Ace Hardware store." - Daniel S.

"The people are very helpful. The layout of the store is good and pick up is easy." - ESE

"They accommodated us when we had returns." - Yancy D.

"Customer service very is good." - Elie E.

"Customer service is good." - David K.

"The store is easy to find." - Ed M.

"The people were very nice." - Richard R.

"Nice to be able to speak to somebody when ordering special items." - Brad R.

"It's convenient and close." - Wayne Z.

"They have stuff you can't get it anywhere else." - Hollinger C.

"It's easy to find items in the store and the cashiers are always friendly." - Mark B.

"Lots of variety and I like the garden center."
- Dennis B.

"I was able to get special sized filters which other stores didn't have, and it's easier to get help." - Jeff J.

"They carry everything I need and they have friendly customer service." - Mike P.

"I like the one-on-one service." - Dewey T.

"The size of the store and the people are great." - Janette F.

"They are personal." - Lou H.

"Very knowledgeable and helpful staff"
- David M.

"The customer service is good." - Dan P.

"The store has everything I need and the people are friendly." - Joanne V.

"People will help you and talk to you because they have good service." - Jim E.

"The bigger selection is good." - Haywood T.

"The customer service and the understanding of products is great." - Ed C.

"I like the people and they are very knowledgeable." - George D.

"You can always find help." - Kathy F.

"The convenient location is a great factor."
- Greg G.

"The store has adequate help and it's easy to ask questions." - Marcia P.

"They are close and they have all the little stuff I need." - John S.

"I like the personalized service, which I can't get from Home Depot." - William S.

"The attention from the employees is good and they really try to help you out." - Maria U.

"The customer service is good." - Eric W.

"The employees are very helpful and knowledgeable." - Jack A.

"It's small enough and I find most everything I need." - Stan B.

"It's small and very personable." - Brandy L.

"They have good selections and they are very handy." - Ron L.

"They are close by and pretty well stocked. The salespeople are helpful, too." - Don M.

"I get individual attention and it's easy to order things." - Fulton Z.

"They had a delay on an order and the staff gave me a lot of personal attention."
- Mohamad H.

"I like the help I received at the store."
- Charles N.

"The product was good." - Mabel J.

"I find stuff not available in other stores."
- Scott T.

"I can't think of anything I like about the store, but I use them because they're the only game in town." - Don S.

"Price" - John Z.

"Excellent selection" - Able F.

"Clean, spacious and good layout" - Laura A.

"Very friendly staff" - Fourel A.

"The staff was very helpful." - Diane B.

"Good selection, good prices" - Doug B.

"They always have competent people that work there and plenty of them; we go there all the time." - Paul C.

"They were very professional." - Dave M.

"They were very efficient, and I got a quick delivery." - Mrs. L.

"Excellent products, good prices, good selection" - Judith L.

"They have excellent product knowledge."
- Mike L.

"They have a good selection." - Ahlborn F.

"Excellent customer service" - Gary A.

"The staff was very personable." - Gaven D.

"I like it because they have most of the things I need and they take care of me." - Julie D.

"Good prices and selection" - Willis D.

"Good Selection, good prices" - Steve D.

"Knowledgeable staff" - Richard G.

"They are very good at special orders."
- Glen L.

"We have an account and I don't have to wait in long lines." - ABMC

"Convenient location" - ACP

"Low prices" - Benita A.

"They have a wide selection and people seem to be knowledgeable." - William A.

"They offer more products than the other stores." - Mr. A.

"Excellent location, convenient" - Howard G.

"Good customer service" - Silas H.

"Excellent selection" - Catie C.

"Helpful staff" - Mike K.

"Their service was competent but slow."
- Mr. M.

"They have excellent products." - Jessie M.

"Good, personable service" - Carl

"They were prompt and finished quickly."
- Bob O.

"Location" - Mike G.

"They made a mistake, but corrected it."
- Crystal O.

"The Plumbing Department was helpful."
- Rob N.

"It is very convenient." - Agrilink I.

"Location, product availability and we have an account with them." - Karuza P.

"Selection is very good" - ODC

"Good size store, great help from the employees, good selection, had everything I wanted" - Bruce B.

"I like everything; great gardening and home improvement sections, and good variety"
- Benfield C.

"Close to my house, not busy like Home Depot" - Christy B.

"Quick, convenient and nice people" - Tom C.

"I would use that store no matter what; I won't go to Home Depot. I have a relationship with the store; I won't go anywhere else."
- Casa C.

"Location, good service and merchandise"
- Sue E.

"Went out of their way to help us." - Mrs. H.

"Good customer service and I got everything I needed. They have lumber that Petaluma doesn't." - Stephen H.

"Have in house charge account" - Jim H.

"They have a good selection and customer service staff goes out of their way to help."
- Ron D.

"Convenient location, good selection, polite employees" - Zenion I.

"They are good; I am a building contractor and do quite a bit of business with them."
- Frank A.

"The customer service" - Jason C.

"Good help, but I'd rather go to Rohnert Park than YardBirds in Santa Rosa." - Aaron H.

"Easier to get help than Home Depot and better quality at Yardbirds." - Karen H.

"They have what you need and I always get good phone help." - Barbara H.

"I like the Santa Rosa location and I've only been to Rohnert Park once. People are knowledgeable, employees are nice, and it's better than Home Depot." - MHR

"Ease of getting in and out of store." - SHS

"They do special orders for me and are quite knowledgeable for the most part." - Brenda A.

"Very helpful employee, Ron" - Fernanda B.

"I've been going there for years and know where everything is, opposed to Home Depot where I can't find anything." - Irving C.

"I liked the guy that works in the warehouse; he was more knowledgeable than the salesmen." - Tammy D.

"Easy in and out" - Jeff E.

"Right next to my shop" - Bret G.

"It is convenient and has a good selection."
- BHC

"Availability, easy access" - TGL

"Low prices, variety, and I like the garden Department." - Roland D.

"Prices are better than Home Depot" - Cindy E.

"Selection" - B&A

"It was close." - Rod C.

"Customer service" - Herbert A.

" I like the quality of products and they have good customer service." - Jonnie C.

"I think they have good prices." - Carlos E.

"They have good customer service and quality lumber." - Oz E.

"The staff seems to be very knowledgeable."
- Larry G.

"I can't think of anything." - Heath K.

"Customer service" - Eric K.

"I really like the garden center - good plant selection and a knowledgeable staff."
- James L.

"I liked the customer service and the staff."
- Maria N.

"They have what I need." - Jack P.

"They are always willing to help and are not as crowded as Home Depot." - Sheree S.

"I like the low prices." - Maria S.

"I like the variety of products." - Michelle T.

"They seem to have low prices and they loaded my truck for me." - Russell U.

"I like the personal attention I receive. The lines are not to long and they know where everything is." - Tish Z.

"Customer service" - Kevin A.

"They are nice and friendly. They have good customer service." - Fred C.

"Everything is where I can see it on the shelves and they have great customer service." - Irene H.

" I think some of the staff is very helpful."
- Linda N.

" I have a good personal relationship with them." - Roy F.

"I think they have a good selection." - Eve I.

"I like their attention to the details."
- Charles P.

"They have nice products and a good variety." - Dana F.

"I don't know." - John F.

"They have good help." - Leo S.

"I liked the salesman, Bob, who worked with me on my bathroom. He was very attentive."
- April B.

"They had everything that I wanted." - Bob B.

"The service and the variety are much better than Home Depot." - Mr. B.

"The selection that they have " - Annie A.

"The location" - Andres C.

"The people know what they are talking about." - Richard C.

"I like their attitude and they care about the customer." - Kay G.

"They were very helpful." - Kathleen F.

"The service they have, at Home Depot you don't have that quality." - Holland

"The quality of the products for the money"
- Margrate H.

"The promptness" - Sunni H.

"It's my favorite place in San Rafael. The prices are good and I like the people."
- Rodger J.

"I can always find whatever I need and I can always find someone to help me." - Jim K.

"The prices are reasonable and I like the people because they are very attentive."
- Maria L.

"I just love Yardbirds." - Tara

"They have good prices and are conveniently located." - Norma R.

"I like Jerrod, he is very helpful and they stand behind their products and service." - Ben R.

"They are very knowledgeable and helpful, and much better than Home Depot." - Barbara S.

"They are smart, helpful and have good products." - Ken P.

"The products are good and the prices are good." - Arthur M.

"The kitchen and lighting section are great and the people are helpful." - Gary M.

"Faster than Home Depot" - Kelly M.

"People are friendly" - John E.

"It's convenient and I know where everything is." - Terry

"Good service. I am very happy with our kitchen cabinets." - Brad B.

"It is close and convenient and their prices are okay." - Lidia B.

"We do all of our business with them, they give you good service." - Dan B.

"The location" - Ean B.

"They have great customer service, and I love the guys there." - Greg

"The wide selection and the operating hours"
- Doug D.

"Very convenient and wide variety of stuff"
- Willard D.

"Donna" - Lynn F.

"Customer service" - Kathleen H.

"It's small and a good location for us."
- Richard K.

"They have competitive prices and they're knowledgeable. They have a good selection and it's easy to deal with them." - George L.

"Very helpful and accommodating" - Bev V.

"The employees are very nice and very helpful." - Rosa S.

"The customer service was good." - Tony S.

"The people are very helpful." - Gloria P.

"Good service and well laid out" - Ian M.

"The people are good to work with, even when there are problems." - Barbara M.

"The people are fast, knowledgeable and the prices are fair." - Brian N.

"I like the service counter." - Kristan .

"I like the service as opposed to Home Depot." - Aida W.

"They are so helpful, have fine service and always give good advice." - Barbara S.

"They have a lot of merchandise like light bulbs, the everyday home repair and fix-it stuff." - Florence G.

"The customer service is good. The people in all the departments are just awesome."
- Brent D.

"I was able to pick up a major purchase on sale and they're convenient." - Barbara D.

"The sales people seemed to be good."
- Chris B.

"I liked the guy that took care of my cabinets, but I heard that he passed away." - Marti A.

"They had what I wanted." - Natialle C.

"The variety and the customer service"
- William D.

"My wife liked them very much." - Margaret F.

"The staff was knowledgeable and experienced." - Rick K.

"It's close to downtown." - Lukas K.

"The intelligence of the people" - Wilma K.

"They're friendly and have good service."
- Joyce L.

"Good variety and good prices" - Ken R.

"The stuff they have and the sales" - Mr. R.

"I like the people I worked with." - Charles S.

"They are convenient and have quality products." - Paul S.

"I can get what I want with good variety."
- Malcom S.

"I like the garden center." - Phuong

"Ease of finding building materials" - Peter P.

"They are helpful. " - Scott P.

"The people are gracious and helpful." - Bob P.

"They have materials - sundries" - George M.

"The selection, helpful people and exchange policy is good." - Catherine M.

"I am a contractor and they're good."
- David M.

"The people are helpful and usually pretty friendly." - Joseph N.

"It is convenient and the people are pretty helpful." - Bonnie

"Good prices" - Pat K.

"The convenient location" - Hodson

"It is smaller than Home Depot and they are very helpful." - Fred H.

"I like just about everything." - Howard G.

"The people" - Helen A.

"The customer service was good." - Lorna W.

"I like their service and the location." - Carol S.

"They usually have what I need." - Howard S.

"The prices are pretty good and they have the things I need." - Jessica G.

"The Corian countertops and cabinets I got are fabulous. All the products I got are fabulous and I like the people there." - Juliet A.

"I liked the salesman, he was very helpful and helped us reorder." - Trang B.

"They are good for some things and not others, but they're good for cabinets."
- Brian A.

"They were very helpful." - Holly K.

"We like the store and the quality of the products they carry." - Jim K.

"The convenience is what I like." - Jeffery V.

"The individuality of the service and they have some people who are extremely knowledgeable." - Kevin K.

"The reasonable prices" - Harris

"The home center has been very helpful in finding things for me." - Patsi F.

"I use them all the time. You can find always someone to help you." - Jim C.

"I like their selection of light fixtures."
- Susan W.

"The people are helpful." - Stacy T.

"I used to really like them, but they have really gone downhill." - Nanette N.

"A variety of products" - John K.

"Many locations" - Mike D.

"I have done business with them for 15 years. Some departments are very good, but others are not." - Victor C.

"I like the customer service. If I could only shop at one hardware store in the county, it would be Yardbirds." - Norman

"Their service, definitely" - Bob G.

"I like the people and the selection. Also, they're conveniently located." - Jane Z.

"It's convenient and close to my house."
- Steve W.

"Good selection and low prices" - Jeff S.

"I liked Bill, the Manager." - Paula H.

"The merchandise" - Al B.

"The prices were good." - Scott P.

"The initial ordering process was good and more accessible than Home Depot." - Iris O.

"I did like the person who was working with us on our kitchen until he failed to come through." - Glen B.

"Proximity to my home" - Jeff S.

"Normally, they get right on the issue."
- Rick S.

"It was convenient." - Mervelyn T.

"The Purchaser, Mike, is very helpful."
- Janet S.

"I like their willingness to help me out. I'm a general contractor and I enjoy shopping there." - Alef C.

"I really like their selection and am impressed with the personnel there." - BRC

"They are convenient and they are knowledgeable." - Bill B.

"As compared to the competitors, I can talk to someone if I come in with a problem. They know how to answer my questions." - DWC

"They are local and friendly, and have everything we need." - Daniel S.

"Customer service" - DHR

"I don't know, convenience" - Ernie P.

"Their service" - G&S

"The billing is easy and the statements are always clear. Our employees can always find what they need, and we're in there all the time." - Giorvas L.

"They have customer service to help you. You know where to find them, not like wandering orange coats at Home Depot." - Jean P.

"I think they do great work" - YAL

"Customer service" - BAE

"They are very friendly, very helpful and a great neighborhood store to go to."
- Creekside C.

"Their billing is easy." - DDA

"Customer service" - Monte A.

"They are very helpful." - ISB

"They are close." - AHS

"Convenience" - Brazil E.

"Probably the products that they carry" - DVR

"They got most everything I need." - GLL

"They are handy and in a good location."
- James D.

"They are very close to me and usually have what I need. I am a retired older woman who needs different things and they are just a block away from me. They also have nice lamps." - AWC

"Generally, the customer service is good there." - Butler P.

"They are convenient and local." - Dennis H.

"They have supplies we need." - Karmont D.

"I like the linoleum selection." - Sarah C.

"The customer service was good." - Mike D.

"Proximity and good staff" - Michael E.

"The sales people are good." - Rosario F.

"Good help and good service" - Richard S.

"Nice and roomy and great help." - Art T.

"The service is excellent and the displays are good." - Daniela M.

"Everybody has been very helpful, and they went out of their way to get my cabinet knobs" - Jerry G.

"I like the lumber there. " - Roberto Z.

"They have displays." - EPS

"Wide array of items" - Kevin O.

"I like the variety of materials, and they have lots of products to pick from." - Robert T.

"I come in at night, when it is slower, and the customer service is more helpful. " - Rod C.

"It's not impersonal like Home Depot."
- Yvonne D.

"very friendly employees, helpful" - Jane J.

"Basically, everything is brand new and the staff is very helpful." - Jason L.

"The store is new and they have been very helpful in everything." - Lon V.

"The location is convenient, and it's a very well set-up store." - Sandra C.

"They have a good variety of items." - Rich O.

"They have a wide selection, and for the most part, the people are very helpful and nice."
- Emminger C.

"The friendly cashiers are great." - Sandy A.

"Very close to the customer." - Vicki L.

"They have selection." - Leslie W.

"They have a lot of merchandise and are generally helpful." - David I.

"Their service" - Song N.

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