Septic Services

Sonoma County



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What is the best thing about United Site Services, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/15/05 and 2/24/08. Customer last names have been initialized for privacy. 

"The guy was quick, and he did a good and thorough job." —Dave S.

"I like that they performed the task quickly." —Ed K.

"I like the employees." —Kathy S.

"They were friendly and competent." —David S.

"They took care of business and left with no problems." —Tetsuro F.

"They were very easy to work with as far as scheduling is concerned." —Russell T.

"They were on time, the price was reasonable, and they got the job done." —Simmon F.

"When we had a problem with a clog between the toilet and the tank, they came over to clean it out and did a good job." —Lynn E.

"They were really nice and very helpful. When I had an emergency with my tank, they came out right away and did a good job. They also offered good advice before they left." —Mary K.

"The people who came out were very helpful, and they gave a lot of alternative ideas." —Jason R.

"They were prompt, and they got here when they said they would." —Fred F.

"They were personable, on time, and they got the job done." —Tim B.

"They were nice guys, and he was straightforward about what I needed to have done." —Tim P.

"They were on time, and they did the job." —Art J.

"I use them when I have problems with my septic tank, and they always schedule me in quickly and show up for their appointments." —Bonnie C.

"They came out and built me a new part on the spot to fix my tank." —Debbie A.

"They made sure that the whole line was open before they left our house." —Andres Q.

"They were available on the weekend, and they took care of the whole problem before they left." —Ailbe O.

"They have given me great service over the years."
—Matt G.

"They kept working until the job was done." —Betty T.

"They showed up on time and got the job done."
—Tom M.

"They were very open about what the problem was and how to solve it." —Ted H.

"They were very responsive and honest in their dealings with me." —Gary L.

"They are located conveniently near my house."
—Jeff W.

"They knew what they were doing." —Bob R.

"The guy who came out was a great human being."
—Don P.

"They showed up when they said they would."
—Linda Z.

"They came out and did the job on time. Also they answered all of our questions." —Bruce R.

"They were friendly, honest, and very trustworthy."
—Deb J.

"They came out at the right time and did the job."
—Louise S.

"They were prompt, and they honed in on the problem at hand and fixed it without any disruptions to our lives." —James L.

"They had a clean unit and the people were nice."
—Dan H.

"Everything, they've taken good care of me for at least the last ten years." —Fred S.

"Dave was very helpful, and all the workers speak English. That's a big plus because the other companies usually have only Spanish-speaking employees, and they're hard co communicate with when I need to find out the status with the septic tanks." —Jeff B.

"The ladies at the office were great, and they answered all my questions. The guys that came out to do the work did a great job." —Mike H.

"They were efficient, and they seemed to know what they were doing." —Mrs. G.

"I liked the attitude of the man who came out to do the work." —Pat G.

"They were very informative, and they took care of the problem right away." —Nancy S.

"The guy who came out was a real nice guy." —Joe D.

"They were on time." —Ron T.

"The people who come out are very helpful, and they do their best to get the job done." —Edward G.

"They were very available for me." —Linda L.

"He recommended a lot of stuff that I could do with my septic tank." —Salvador C.

"They didn't try to sell me anything that was unnecessary, and they explained everything that they sold me." —Peter R.

"They keep my outdoor toilet clean." —Bob B.

"They handled the problem right away, they were wonderful." —Terry R.

"I like that they were very efficient." —Van O.

"They arrived on time." —Leonard M.

"They're honest." —Robert M.

"They did the job I asked them to do." —Al G.

"The fellow that showed up was very cooperative, and he did a good job." —June W.

"They were on time and responded quickly to a last minute request." —Alberta S.

"It was a hard job, but they got it done." —Leslene M.

"They came out and got the job done when I needed it done, and they accepted credit cards. I didn't have to be around the job while they were doing it."
—Greg G.

"He knew what he was doing." —Delbert C.

"They did what they said they were going to do."
—Jerry P.

"They are very competent." —Jim D.

"It was easy to get an appointment." —Cynthia H.

"After they pumped the tank out, they had someone come out with risers so it would be easier for me to do it in the future." —Keith H.

"The people that came out were very friendly young men." —Robert S.

"Basically, they did a good job of explaining exactly what needed to be done; how they were going to do it, and did the job very well." —Brian S.

"I liked the honesty that I received from the workers." —Erne B.

"Dave came out and gave the buyer a lot of options about what they could do with their tank." —Farry G.

"They pump all the stuff out of my tank." —Dan L.

"They gave us a prompt response and showed up on time." —Tom G.

"The last person who came out had a whole lot of information for me." —Penney M.

"I liked the person who came out to do the job, and he was on time." —Margret W.

"They were very quick in getting out here."
—Richard C.

"They sent a guy here who spoke English, and he did his job." —Bill A.

"They showed up and did a good job." —Brad D.

"They showed up." —Molly M.

"They came out when they said they would, and they had the equipment available to do the job. They also cleaned up after themselves." —Roger B.

"They were on time and efficient." —Ryan T.

"They helped me dig out the excess manholes on the septic tank." —Jay H.

"They were very quick in showing up." —Jeff D.

"They did everything that I expected them to do."
—Peter N.

"They did very good work." —Del C.

"They were very professional; they did a really good job of cleaning up, and they were very careful not to damage my wife's plants and flowers." —Gordon P.

"They showed up on time, pumped the septic system, and performed the work. They were good." —Matt P.

"He got here right away to take care of my problem."
—Hazan C.

"They showed up on time, did what they said they would do, and charged me the price that they originally quoted." —Gary H.

"They came out, did the job, then left." —Barbara W.

"They were prompt." —Jill T.

"They were very efficient." —Steve B.

"They came to our house and did the job." —Brian R.

"They were very timely." —Ed S.

"They arrived when they said they would." —Woody P.

"They got out here when I needed them to." —John T.

"I like the availablilty of the workers." —Steve C.

"I liked that when we spoke to the owners about some problems we had, they were very personable and responsible." —Urmi C.

"They came out ,pumped the tank, and did a good job. They seemed to know what they were doing."
—Ted K.

"They got to my house very quickly." —Jim N.

"They worked very hard to get the job done."
—Chris S.

"They were responsive, and they stayed with the job until it was done." —Brad L.

"I think they were nice folks, and they did a good job." —Charles D.

"I liked the first guy who did the pumping." —Linda W.

"He did the job quickly and in one shot." —Charles P.

"They were honest and upfront." —Jim B.

"They were quick once they found the tank."
—Sandy S.

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