Flooring Showrooms

Sonoma County

Trammell-Nelson
Wood Floors  

(415) 456-5012

824 Scenic Avenue
Santa Rosa, CA 95407

Serving Marin County and Sonoma County

SERVICES
Custom Hardwood Floors
Installation & Refinishing

HOURS
Mon – Fri: 8am – 6pm
Weekends by appointment

EMPLOYEES
6

Workers Comp Ins,
Liability Insurance
State Lic. No. 737805
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 68 random customer surveys made since May 2007 asking each customer: "Would you use this company again?"

RATING STATUS
We declare that Trammell-Nelson Wood Floors has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1079.

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Survey Comments

Jeff Nelson has been crafting custom hardwood floors since 1989. He apprenticed with his father in law and worked in the family business for twelve years before taking over ownership. He and his crew continue to serve customers in Marin and Sonoma County and throughout San Francisco and Richmond.

Trammell-Nelson specializes in installing and refinishing custom hardwood floors. They obtain products from a wide range of top manufacturers and offer Brazilian Cherry, domestic Cherry, Walnut, Red and White Oak, Teak, Bamboo and other wood types. A hands-on owner, Mr. Nelson personally oversees each job to ensure that the quality of the work is up to his personal and professional standards.

COMPANY PHILOSOPHY
“We don’t leave a job until the customer is completely happy with the result. If that means going back to make repairs or adjustment, we’re glad to do it. We stand behind our work 100%, and you can count on us to show up when we say we will, do what we promise and provide both top-quality products and workmanship.”

EXCERPTED SURVEY RESPONSES

“I thought they were easy to talk to, they listened to what I wanted, and they did a good job with the color. People have also responded when I called.” –Nadine S.

“He tells you what’s going to happen before it happens, and he sticks with his estimate.” –Frank R.

“They do a very good job. The floors look fantastic.” –J & C

“They went above and beyond their job. When you hire someone, you expect them to just do the job, but they found flaws in our floor that we did not see and fixed them. We were very happy with them, and we plan on using them again.” –Dennis T.

See Survey Comments