What did you like best about Touchstone Architectural Cement?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/16/07 and 10/24/07. Customer last names have been initialized for privacy. 

"Everything was explained, and he showed up when he said he would. He was reliable and had integrity." - John A.

"I guess the personal service" - Kamran A.

"The results, and he was easy to work with."
- Janine B.

"Personal service" - David B.

"I liked both their good product and really good service." - Jenny B.

"They let me do the things that I wanted to do, and they just followed my design." - Marge B.

"The fact that they did it within the time they said they would" - Jake B.

"They did a great job." - Holly B.

"They were really helpful, and they did a good job. It looks great." - Sue B.

"They were reliable, on time, and delivered as promised." - Chuck C.

"They did the work well." - Mrs D.

"Their willingness to get the job right" - Dave D.

"I like the product. I like how easy it is to take care of and the look of it." - Marcie E.

"They were honest, and his bid was accurate." - Bill E.

"They got the work done on time, and the quality was very good." - Amy F.

"They came in on time, and they made the cement look good." - Marnie F.

"They were really friendly people." - Peggy F.

"They did a great job. They were great." - Tom G.

"They were in and out quickly, and they were very professional." - Teresa G.

"Their quality of work" - O'Brien G.

"Their promptness and price" - Cindy H.

"They were easy to deal with, they did what they said they would do, and the final product looked really nice." - Jared h.

"They stayed in touch with me throughout the whole project. If there were problems, they took care of them right away." - Dale I.

"Their honesty, and they followed through with what they said they were going to do." - Denise K.

"They were professional, and their workmanship was first-rate." - Lisa K.

"The guys did a great job, and they did it in a timely fashion. I was very happy." - Craig L.

"The customer service was great." - Sherry M.

"Personal service and good products" - Mark M.

"They were adaptable to what we needed." - Bill M.

"The product that they had put out, I like the flooring and the fireplaces." - Lisa N.

"I liked the product and the contractor. He was very responsive. He was where he said he would be at all times. I thought that was great. He didn't leave me wondering." - Paula P.

"The end product and their help with the color" - Donna P.

"They were flexible." - David R.

"They were very reliable. They did what they said they were going to do. They were on time, and they usually did more than I requested or expected. I thought they had a lot of integrity." - Olive R.

"They were willing to take extra measures to get the colors I wanted." - Ardath R.

"The personal attention from the owner, he helped out with the colors." - Peter S.

"I liked that it was a unique service for my bathroom. They were very professional, clean, and prompt. I came home, and I had a great bathroom." - Kim S.

"He was extremely creative and reliable." - Robert S.

"They were very professional, and I was comfortable with them in my home." - Cheryl S.

"The whole experience was a good. Eric was great." - Robin S.

"They were able to get the color we wanted." - Andrew T.

"I like their product and how easy it is to take care of." - Karen T.

"Their products and the process they use, I think they are talented in what they do." - Margaret T.

"Great personality, and he got the job done on time." - W.H.C.

"I was happy with the service and the finished product." - R.R.C.

"The pricing was good." - M.H.D.

"The look of the final product" - Sam

"The creativity, and I love the look." - Steve

"They were on time, and their product was good." - R.L.A.

"Their follow-up and promise to deliver" - B.C.

"Their willingness to work with me as far as color and texture" - C.C.

"He was prompt and did an amazing job. He did a great job. I loved the floors. They turned out awesome." - Kim

"The job turned out very nice. It is a good product. Eric is very accommodating and customer oriented." - Gary
"I like their overall product." - Margie

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