Plumbing
Sonoma
County
Super Service Plumbing and LeDuc & Dexter, Inc.
(707) 544-6444
(707) 575-1500
Serving Sonoma County
www.superserviceplumbing.com www.ldplumb.com jon@superserviceplumbing.com
Tom LeDuc, President
Jon Schutz, Manager
SERVICES
Service
& Repair
New Construction & Remodels
HOURS
Mon – Fri: 7am – 5pm
24-Hour On-Call Service
CREDIT
CARDS
Discover, MasterCard,
Visa
Workers Comp Insurance
Liability Insurance
State License No. 651401,
548129
Current Complaint File
Legal & Finance
Business Practices
CUSTOMER
LOYALTY
Based
on 272 random customer surveys made since Jan. 2004 asking each customer:
"Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING
STATUS
We
declare that Super Service Plumbing and LeDuc & Dexter, Inc. has passed
all of the rating steps and has earned the Diamond Certified award, Certificate
No. 333.
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Super Service Plumbing is a division of LeDuc and Dexter (est. 1982), and has been serving Sonoma County since 1991. Super Service Plumbing is a full-service plumbing
and hydronic heating contractor, while LeDuc & Dexter, Inc. performs new construction plumbing on single-family residences and apartment buildings. Commercial clients include wineries, high-tech companies, medical facilities, offices, and warehouses.
They also design and install fire-protection sprinkler systems for new residences. Other services include repairing and replacing water heaters, and installing sinks, faucets and toilets. They also handle water, gas and sewer lines, sewer mains, fire sprinkler lines, and install sewer video cameras and hot taps.
COMPANY
PHILOSOPHY
“Super Service Plumbing is the North Bay’s most progressive plumbing and mechanical contractor. With a goal of exceeding customer expectations, we’re committed to offering the best in plumbing materials and products, and pride ourselves in giving the best customer service possible—100% satisfaction guaranteed. It’s important to us to listen to what the customer needs and wants and not just dictate the way we think the job should be done. Our promise to stand behind our work includes returning to the job if there is ever a problem with anything we’ve worked on.”
EXCERPTED
SURVEY RESPONSES
"They're very thorough and professional. They do what they say they're
going to do when they say they're going to do it." —Angela C.
"I think they're very professional, friendly and responsive to me and my homeowners. They're flat out the best plumbers that I've ever been associated with." —Rivendale Home Inc.
"Super Service was absolutely wonderful. They came out on an emergency on a weekend and they were very reasonable." —Sylvia B.
©2002-2007 | American
Ratings Corporation
