Solar

Sonoma County

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What did you like best about Solar Works?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 3/30/2004 and 10/14/2008. Customer last names have been initialized for privacy.

"They were knowledgeable and considerate of my schedule. I always knew when they were coming. They had one of the best products." —Dana H.

"They were very professional. When they said something was going to happen, it did. They kept me apprised with everything along the way, and it was smooth sailing. I haven't had an electrical bill in six months." —Elizabeth A.

"They took care of everything. We decided to put solar panels on the house, and they made it happen. It's working well. They came back when we had questions. The customer service following the construction has been great." —Michelle H.

"They have a very efficient and good product. They explained it well. It was a good value." —Jennifer L.

"They had a very thorough proposal, and they were very responsive to the timeline. They adjusted to my schedule. The quality of their product was at the top of the list. They were personable and an ideal company to work with." —Sharon F.

"They explained everything they were doing when they installed it." —Ron B.

"They did what they said they were going to do." —Janice V.

"I liked that fact that they were local and Diamond Certified. They were prompt. Everyone was courteous, and they cleaned up afterwards." —Patricia B.

"I liked the whole process and the way they sent a representative out to survey the site. He presented the whole package. The installation crew was courteous, quick, and hands-on. They explained things to us, and I liked their follow-up at the end." —Craig B.

"I liked the way they responded to all of my concerns in a polite and efficient manner." —Chuck G.

"The speed, they got everything done really quickly. It made my life really easy." —Sal D.

"Overall, it was a really good experience." —Diane P.

"They explained everything, and they had good communication." —John K.

"The people were great." —Keith W.

"They were efficient and quick." —Marc M.

"The installation, and they handled all of the details. They were prompt. That's what I liked best." —Doug V.

"How efficient they were in getting the job done and with the work that they did, it was evident that they put in more than the minimum that was required." —Martin S.

"They were very professional, knowledgeable, and they were able to explain things well." —Paula S.

"They were very effective in telling us what to expect, and I thought they were very professional." —Robert A.

"They were timely, cooperative, and informative." —Margarita D.

"They were very patient with us while we were deciding what we wanted to do.” —Alan C.

"They did a great job even though the installation was a little tricky." —Jerry M.

"They seemed nice, and they did a good job." —Norma D.

"They answered questions and explained things thoroughly." —Brenda P.

"They did a very thorough job from beginning to end. They were also straightforward and professional." —John M.

"They are accessible and easy to talk to." —Catherine S.

"They are a very professional group." —Lawrence Y.

"They worked with integrety, paid attention to detail, and did what they said they were going to do." —Martin D.

"I liked that everything happened the way they said it would. They were very professional with no surprises." —Ali P.

"They were organized and professional." —Joel R.

"They explained things and followed through on all the details so that we understood what was going on." —Robert H.

"The personal service and the professionalism" —Larry N.

"I thought they were professional in the way they handled things." —Richard S.

"They did what they said they were going to do and completed on time, they followed up on their work." —John M.

"They were courteous, prompt and their work is clean." —Jeffrey A.

"Their professionalism and they answered all our needs and they did the job quickly.” —Brace W.

"The people are nice and positive." —Pam S.

"I've wanted to write a letter for a while to say how satisfied I am. The people are the best, we love our system. They did a terrific job. We are way ahead of the estimates. We have friends with systems that don't work nearly as well as ours." —Mark D.

"They came in, did the job, and got out. They were very professional" —Christine K.

"They're very knowledgeable, professional, and great people." —Susan G.

"They do good work." —Dunham S.

"They had the most professional thorough ways to measure where the sun is going to be and plot out the type of systems needed.” —Phillip S.

"I especially liked the money we saved, they were clean, they were very responsive and very professional in their approach, " —John C.

"They are very honest, know what they are doing, and the price was reasonable"
—Tom C.

"There are many reasons I liked working with them. This is more than a business for Solar Works; they are committed to trying to make it affordable for as many people as possible. Their pricing was considerably less and they took care of filing all the papers for our rebate. Also, they did a really great follow-up, even a year later" —Paul D.

"They were very clear and gave me a lot of information, John did great work and we became friends" —C.J.V.

"I liked the knowledge and the philosophy that they brought to the table, they are honest and answered all my questions" —Barbara M.

"I liked them very much, they were neat and did things the way I asked them to" —Dave H.

"Met all required timelines and did a good technical job" —S.R.C.C.

"They installed it, got the numbers right, no flaws and arranged the financing" —Rick L.

"Very knowledgeable and shared it, great to work with" —Kate W.

"They kept us informed and there were no surprises, everything was explained very carefully" —Bill R.

"They made it really simple, they were professional and did everything they said they would and on schedule" —Jenine W.

"Did a very good job and very professional and efficient" —S.F.S.

"They were really knowledgeable and cooperative" —Bernie H.

"They have been good for the last 10 years" —Ed S.

"They did everything they said they would in a timely manner, real class, the best company I've dealt with in a long time" —Steve M.

"Friendly and knowledgeable service" —James G.

"They were thorough, and easy to work with, they did the job quickly and efficiently and there have been no problems" —David A.

"They satisfied my need" —Bob S.

"They explained all the technical parts to one who does not understand them" —Linda M.

"They helped make a dream a reality. I couldn't be happier. I appreciated how they handled all the rebate end of it and made it easy for a busy person to get this done. I've recommended them to several friends" —Rob C.

"The people were very nice and professional and they knew what they were doing and it was a pleasant experience; they were very accommodating" —Christine P.

"They were very professional and knowledgeable, the service was very good"
—Dave W.

"They have good products and they are a local business. They went above and beyond the call when there was a problem. John is very committed to providing Solar energy" —Kenneth R.

"They were honest, did good work, and the price was right" —Boz W.

"They seemed to know what they are doing. They did a good job" —Stephen B.

"They worked with our schedule and our electrician, they were good" —Gary C.

"They were clear and explained everything completely, I got other bids in the same price range but I liked their logic and style" —Alan B.

"They made everything easy" —Ken T.

"They were local and they were very knowledgeable and friendly" —Kim C.

"I liked their promptness and they were very informative" —Rick C.

"Once they got all the okays, the work was scheduled and done quickly" —James R.

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