Mattresses

Sonoma County

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What did you like best about Sleep City Mattress Centers?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/13/2003 and 3/1/2008. Customer last names have been initialized for privacy. 

"They gave me a chance to try out various mattresses." - Sylvia H.

"They had a wide selection. The salespeople were very knowledgeable." - Candace H.

"The speediness" - Michelle G.

"They gave me a lot of information. They were very nice." - Helen L.

"The salesperson was very detailed. That helped us choose the best one." - Jim H.

"They were prompt and efficient." - Ray C.

"Their prices, the salesperson was very nice." - Mike M.

"Personal service, I think he was the manager. His name was Neal. They better treat him right or he is ësteal-ableí. Anyone would be lucky to have him." - Brian G.

"They were very helpful. They really tried to please me." - Bettie M.

"They have good selections. They explain things very clearly." - Ida M.

"They were very professional. There was no pressure." - Peter W.

"I like the selection." - Patty H.

"They were convenient and nice to deal with." - Myrt A.

"The salesperson" - Joan

"Not being pressured, the manager was knowledgeable. He was very nice and kind." - Alson K.

"It was fine. They delivered." - Dolores F.

"They answered all our questions. They were customer service orientated." - Lenore C.
"The good customer service, and they kept me in

the loop." - Robin D.
"The selection" - Knox L.

"Low key" - Sandy M.

"The salesman worked with me." - Todd N.

"They were very courteous and receptive. They were good and helpful people." - Sharon S.

"Prompt, courteous, easy access, and very nice people, there was no pressure to buy anything." - Pamela M.

"Price" - Marshall L."The actual mattress, its quality and ease." —Julianne M.

"I like the merchandise.” —Linda C.

"He is a really nice guy, no pressure. He also has a good product." —Michael B.

"The salesman was very nice and their delivery service was excellent." —Deirdre M.

"They were nice to us and did a good job selling the mattress." —Craig

"They are very professional and the prices are great.” —Danielle B.

"I knew what I wanted and was in there for 5 minutes." —John K.

"The customer service was excellent and they are very knowledgeable." —Leslie W.

"Everything they did was fine." —Aileen S.

"They were good guys, the service was good, and delivery was quick." —Jonathan E.

"I liked the salesman and the price.” —Ellen K.

"They are convenient and the delivery was quick." —Fred A.

"I have done a lot of business with them and I like the product, the salesman, and the service.” —Tricia P.

"I like the products they sell." —John C.

"The sale price was good with no sales tax." —Richard S.

"They gave me a good price and the delivery was fast." —Eric M.

"The convenience." —Lawrence P.

"Good customer service when dealing with serious product defects." —Walter

"Product knowledge of the salesperson." —Philip G.

"Good customer service, he listened to us and gave us a good deal." —Michael

"They were very nice, good attitude." —Betsy

"They were very friendly." —Yvonne

"They went out of their way to accommodate us in terms of service and the price was good." —John M.

"They were nice and delivered promptly." —Ross

"They were polite, accommodating which made it easy." —Coreene

"Good quality bed." —John M.

"They devoted full attention to us. It is a big place and they had a lot of things to look at." —John N.

"The selection." —Marc D.

"I think the way they explain things, they go at my pace." —Kenneth D.

"The location." —Anna L.

"It's local and he really pays attention." —Robert R.

"Got here when they said they would, placed everything for me, they were fabulous" —Ann M.

"Helpfulness" —Dolores C.

"Stayed open after hours to help us"
—Kathleen R.

"Prompt, salesperson knowledgeable" —Henrietta G.

"Willing to help me, didn't try to oversell me"
—Virginia S.

"Selection and they handled a problem we had very well" —Thomas H.

"They had the mattress we wanted in stock"
—Joyce T.

"No pressure, they answered all my questions, I was pleased with the delivery person"
—Robert W.

"Everything was really great" —Brian K.

"The guy who served me helped a lot and they got it in quickly" —Jerry S.

"They were friendly and made sure I got what I wanted and the delivery was on time" —Raquel P.

"Neat and clean, lady who helped us was nice" —Nancy B.

"They were convenient for us and very helpful"
—Kristin H.

"They were terrific, it was a good experience" —Cassandra D.

"They were courteous and helpful" —Edith A.

"Price and quick delivery" —Sharon M.

"Salesperson was very helpful and they had the mattress here in a couple of hours"
—Gerald S.

"Ease and convenient" —Kathleen D.

"They were just great, they made it easy and they were very nice" —Kathryn M.

"I had a problem with the mattress I bought from them 4 years earlier, and it turns out it was recalled, and the store replaced it and they delivered on time" —Kathy B.

"Quality of the mattresses, salespeople" —Johnny O.

"Salesman very accommodating" —Louis D.

"Tried to get us what we wanted and everything went well" —Gene G.

"The guy that helped and that it's not a big chain store" —Sarah C.

"Quick" —Manfred G.

"Price, delivery were great, good setup" —Carol B.

"The service, the delivery" —Denise O.

"They were very nice" —Betty W.

"They were awesome" —Barbie Y.

"The gentleman was very nice and didn't pressure me" —Mary B.

"They delivered it right away" —Jenny O.

"I had a need and they delivered" —Rob K.

"Customer service, salesperson was very helpful" —Luppa R.

"Customer service was wonderful, the salesperson was fantastic and I have unusual needs" —Nancy H.

"The beds, the people" —Johanna B.

"Very personable and helpful, especially Jason" —Lori L.

"They seemed to know what they were talking about, not real pushy" —Bob B.

"They seemed to know what they were talking about, not real pushy" —Bob B.

"They're very helpful" —Mary L.

"The easiness of it, their cooperativeness" —Lorrie D.

"I got in and out of there pretty fast" —Lucia B.

"They treat everybody well, courteous, best bed I ever had" —Robert F.

"Competence, speed" —Brent M.

"Convenient local business" —William P.

"Low key, not pushy" —David H.

"They were upfront in dealing with us" —Robert G.

"Very friendly and very helpful" —Joe S.

"Convenient, got me my bed really fast" —Rob L.

"Variety that they offered" —Judith S.

"They had the mattress that we wanted"
—Darleen A.

"Salesperson, not pushy" —Paula M.

"They treated me very well" —Kathy J.

"Service was no problem and the people were great"
—Kathleen S.

"Close" —Mike S.

"Here on time, took old set away" —Bill B.

"They took their time with us" —Sandra L.

"Friendly helpful staff" —Norman B.

"They were great, good quality" —Carol W.

"Help very friendly and knowledgeable about products they were selling" —MaryAnn V.

"Choices and they did what they said they were going to do" —Elizabeth S.

"The guy that was on duty that day" —William C.

"Convenient" —Donna S.

"Everything was fine, they were helpful and they delivered on time" —Pascal D.

"They were very helpful" —Erkan A.

"Willing to work with me, delivered the items on time" —James M.

"Overall treatment, no pressure" —David B.

"They were friendly and they gave me a good deal" —James B.

"They were very personable and helpful"
—Leann G.

"They treated me very well" —Alan F.

"Easy to do business with, bed is good" —Ken M.

"Delivered timely" —Alice L.

"I liked the girl who waited on us" —Roberta B.

"Service" —Andrew V.

"Easy and straightforward, a pleasant experience" —Kathleen G.

"Good service, friendly" —William C.

"Very helpful" —Wendy Z.

"I don't know, everything was fine" —Donna A.

"Good selection, quality products and good customer service" —Jerry M.

"Availability of product" —Diana H.

"Courteous, not pushy" —Marilyn T.

"Knowledgeable about products and good about delivery and setting up the bed" —Bill P.

"Nothing special" —John S.

"Very personable, set up quick, delivery was on time" —Crystal M.

"The salesman was nice" —Dave C.

"Selection" —David T.

"They had a large variety and price range" —Morean R.

"Not a hard sell, delivered on time" —Steve T.

"Comfy bed" —Teresa A.

"Price" —Weldon M.

"I knew what I wanted and they had it"
—Linda M.

"The service in the store was great" —Donna M.

"Willingness to work with us" —Justin

"It was pleasant experience" —Vickie H.

"Good prices" —Vickie D.

"Price and convenience to our home" —Marianne T.

"Close to my house" —James L.

"He stayed open late for me, he was great and helpful" —Christy C.

"Nothing" —Teresa W.

"They were polite" —Ruby J.

"The guy was pretty nice" —John O.