Mattresses

Sonoma County

Sleep City Mattress Centers

(707) 578-1896
2770 Santa Rosa Ave.
Santa Rosa

(707) 539-5501
4575 Highway 12
Santa Rosa

(707) 823-4254
736 South Main Street Sebastopol

(415) 258-0372
647 Irwin St.
San Rafael

(707) 838-3158
6580 Hembree Lane
Windsor

(707) 253-1023
2300 Jefferson Street
Napa

(707) 588-8009
6089 Redwood Dr.
Suite B
Rohnert Park , CA

www.sleepcitybeds.com
Al Koran,
Mark Thomas and
Mike Thomas, Owners

SERVICES
Mattresses, Bedroom Furniture, Pillows, Pads and Accessories

HOURS
Mon – Sat: 10am – 6pm
('til 7 Thu, Fri)
Sun: 11am – 5pm

CREDIT CARDS
Amex, Discover, MasterCard, Visa

Workers Comp Ins.
Liability Insurance
State Lic. No. 120528
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 373 random customer surveys made since Aug. 2003 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Sleep City Mattress Centers has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 294.

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Survey Comments

Sleep City Mattress Centers have been helping Bay Area residents get a better night's rest since its first location opened in San Rafael back in 1992. Owner Al Koran, along with his partners Mike and Mark Thomas, bring more than 30 years of industry experience to the business. Put yourself in their hands when you want to go to the arms of Morpheus.

Sleep City Mattress Centers offers interest-free financing for one year. They also have a 60-day price and comfort guarantee. They provide free local delivery and will set up your new mattress as well as take away your nightmare of an old mattress.

COMPANY PHILOSOPHY
"Rest assured that you won't be subjected to high pressure sales techniques when you shop at Sleep City. Our knowledgeable salespeople will help you select the mattress that best suits your particular needs, and will give you time to go think about it if you want to.

"We don't want you to lose any sleep because you're unhappy with your mattress or with our service. If there are any problems, or if the mattress you purchased isn't exactly right for you, we're happy to work with you until the issue is resolved to your satisfaction."

EXCERPTED SURVEY RESPONSES
"The bed arrived when they said it would and they placed it for me. They were fabulous." —Ann M.

"No pressure, they answered all my questions and I was pleased with the delivery person." —Robert W.

"They were friendly, made sure I got what I wanted and the delivery was on time." —Raquel P.

"The service was no problem and the people were great." —Kathleen S.

"I have unusual needs, so the customer service was wonderful." —Nancy H.

See Survey Comments