What did you like best about North Bay Commercial Real Estate?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 11/8/2005 and 12/20/2007. Customer last names have been initialized for privacy. 

"They were very professional." -Mark K.

"They are very respectful to the tenants. Their advertising is excellent." -Gianni P.

"I like Vicki. She is a nice person to work with and she gets good results." -James K.

"They got back to me on time." -Gail P.

"Their knowledge, and the person I worked with was very experienced." -Marv S.

"They are always available." -Mark W.

"It is quick and easy." -Vince S.

"They are very helpful to us." -Susan M.

"When I have something that needs to be done, Vicki takes care of it." -James R.

"Vicki is tenacious." -Clement C.

"They are tenacious for finding both tenants and spaces. They can meet me whenever I need help. Their schedule is really flexible." -Colt B.

"The agents are really helpful." -Riann L.

"They handle a lot of very different properties." -William B.

"I think they seem very friendly and efficient." -Lynn W.

"I like the fact that they help me right away when I need help." -John N.

"They are just an all around excellent company to do business with." -Rosemarie M.

"I like my agent." -Jim M.

"They return my phone calls." -Kirk H.

"They are honest and straightforward." -John P.

"The price of my rent right now." -Toni M.

"They stay in touch. They listen to our needs for financially viable clients." -Debra C.

"When we did the lease, they were really good and really responsive." -Kevin G.

"The rates are great. They fit right into our budget. That's the reason I would use them again." -Lief C.

“Nicole Ballard has been tremendously responsive.” -L. B.

“I really like Bill. He's a real nice guy.” -S. P.

“I liked their personalized attention. They acted very quickly and efficiently.” -N. A.

“Their integrity and honesty” -T. H.

“Our property is still in escrow, but he's done a good job so far.” -B. C.

“After the deal was over, they were still supportive.” -G. D.

“They were knowledgeable, and they conducted themselves in a professional manner.” -Mr. H.

“We were very happy with everything they did for us.” -J. H.

“His fast service and honesty” -J. K.

“His personality” -D. M.

“He gives good advice, and he is upfront.” -D. P.

“They are competent, and they follow up.” -W. S.

“They were very informative, and they seemed to make very educated decisions.” -J. T.

“I liked their attitude.” -B. J.

“The personal interest they take in each of their customers” -M. W.

“He is honest.” -M. W.

“Nicole was great.” -W. W.

“I like the way they give you statements every month so you know what's going on. They answer any questions we have. I'm completely satisfied with them. “ -A. T. R.

“They're prompt with their cash flow report, and they take care of problems that come up.” -A. C.

“They were very professional and tenacious.” -A. C.

“Nicole is very professional.” -B. I.

“They keep us up-to-date.” -B. & C.

“The lady we used really worked hard at her job.” -B. C.

“They were professional.” -C. P. S.

“Our representative was very responsive to our questions. Whenever we had a request, it was met without any hidden surprises.” -D. C.

“Vicky paid attention to detail, and she beat the other offers I got.” -H. W. C.

“They're available when you need them.” -J. I. F. S.

“They were very straightforward, and they seemed to have a lot of integrity.” -Kris S.

“They're very helpful.” -La P.

“Vicky was on top of everything.” -L. E.

“They're real flexible about the rent and other things.” -M. Q. P.

“I like their style and the type of investing that they do for me. I feel they're very honest and reliable.” -M. I.

“They kept contact and maintained a professional attitude.” -M. H. S.

“Their professionalism in dealing with the sale” -M. M.

“Customer service” -N. B.

“Bill Severi and the other owners were great.” -W. A. M.

“Everything they did was great.” -H. L.

“I worked with Bill and found him very knowledgeable and capable.” -T. R. A.

“I work with Nicole, and she's on top of things all the time.” -H. H.

“The personal access to Bill Severi, Dale Dockins, and Joe Sheppard” -G. K.

“Dale is very dignified, and we like to deal with him.” -G. J.

“They are just wonderful.” -L. K.

“Vicky is very thorough, and she gets all the details done for you.” -M. M.

“Their expertise” -A. C.

“They were professional.” -E. L. & K.

“They're very nice.” -J. F.

“They try to stick to the facts.” -J. M.

“I like Bill and Dale. Bill knows what my investment goals are, and he takes care of me.” -M. S.

“They're flexible to our special needs.” -N. B. R.

“I liked the people over there.” -P. B.

“They are always available and easy to work with.” -S. A.

“Their market knowledge” -O. R. G.

“The agent” -Linda W.

“They rented the buildings pretty fast.” -H. A.

“I liked the personal interaction with Bill.” -R. C.

“They seemed very responsive.” -B. F.

“I felt like I could trust Joe Sheppard.” -J. F.

“They know their product and the kind of properties they deal with. They seem to know every aspect of the property. I have seen them transform very shabby shopping centers. They made them look fresh, new, and attractive. Also, if I suggest something or changes that need to be made in the office, they do it.” -S. P.

“I like dealing with Dale.” -T. R.

“I liked their honesty.” -S. S.

“I like their professionalism.” -A. P. M.

“They seemed pretty thorough and responsive.” -B. G.

“Service and knowledge” ñ C. C.

“They got back to me promptly.” -D. W.

“They're always prompt and straightforward. They also put everything in writing.” -George D.

“We have an ongoing relationship with them.” -H. R. E.

“They fixed things right away when we called.” -H. D. E.

“They take care of problems right away.” -J. A. U.

“They contact us if there are any concerns or issues they need to tell us about.” -N. L.

“They did a good job for me.” -P. C. C.

“The people” -S. B.

“They were very easy to deal with.” -C. C.

“The President of the company flew out to Arizona to meet with us.” -E. H. M.

“They're responsive to what I need.” -W. G.

“He gets the job done. I like his work.” -T. C.

“We have an ongoing relationship with them. Nicole is very nice.” -A. G.

“The lady I dealt with was very competent.” -H. S. P.

“They were very patient finding us a location.” -J. J.

“I was always able to reach someone.” ñ M. L.

“The agent was good.” -W. D.

“The service I got from Nicole was great.” -A. W. C.

“I like Nicole. She takes care of my account.” -A. K. A.

“I trusted my agent until the last month.” -E. M. S.

“They're an established local business.” -J. L.

“They cleaned up the property.” -I. T. D.

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