Framing Contractor

Sonoma County

Norlund
Construction,
Inc.

(707) 888-5246
(707) 291-1425

Santa Rosa, CA 95402

Serving Sonoma County

www.norlund
construction.com
norlundconstruct@
sbcglobal.net
Lars and Danielle Norlund, Owners

SERVICES
Additions & Remodels (Residential)
Bathrooms & Kitchens
Concrete & Drywall
Termite & Dry Rot Repair

HOURS
Available seven days per week

CREDIT CARDS
Discover
Mastercard
Visa

EMPLOYEES
5

Workers Comp Ins.
Liability Insurance
State Lic. No. 870008
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 15 random
customer surveys made
since Dec. 2007 asking
each customer: “Would you
use this company again?”

CUSTOMER SATISFACTION
“Please rate your satisfaction
with the quality received.”

RATING STATUS
We declare that Norlund
Construction, Inc. has
passed all the rating
steps and has earned the
Diamond Certified award,
Certificate No. 1200.

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Survey Comments

Although Norlund Construction has only officially been in business since January 2006, Lars Norlund has been in the industry since the age of 18. He knew as a young man that construction was what he wanted to do, and he wouldn’t have it any other way. He and his wife, Danielle own and operate the Santa Rosa based business.

Norlund Construction works on residential projects of all sizes for clients throughout Sonoma County. No job is too small – even if you just need new faucets in your bathroom, they’ll be happy to help you. Should you decide you want an entire new bathroom (or a whole house remodel for that matter) they can handle that as well. Regardless of the size of the job, everyone at Norlund Construction works with painstaking attention to detail. The homeowner is made aware of what will happen and when. Any deviation from the original plan is clearly communicated ahead of time. Nothing is left undone. There are no ‘loose ends’ and nothing for the client to clean up after the crew is finished. Projects are estimated accurately and there are no hidden costs. You get exactly what you were promised, when it was promised, at the cost that was quoted. No hassles and no regrets. Ever.

COMPANY PHILOSOPHY
“People appreciate the fact that we don’t mind working on smaller jobs and that everybody gets the same quality and attention to detail. They don’t have to spend ten thousand dollars with us to get good work. We never compromise on quality and always conduct ourselves professionally and with integrity.”

EXCERPTED SURVEY RESPONSES
“They are honest, efficient, flexible, and they have a good price.”—Laura H.

“They are easy to get along with, and they do what they say they will do.”—Kelly S.

“They did quality work quickly. They even gave us a materials list which saved me money.”—C.S.R.

See Survey Comments