Carpet & Upholstery Cleaning

Sonoma County

My 4 Sons Certified
Carpet Care

(707) 538-4750

Serving Sonoma and
Marin Counties

www.my4sons.com
lensign3@yahoo.com
Lance and Lisa Ensign, Owners

SERVICES
Carpet, Tile & Upholstery Cleaning
Water Damage Restoration
Carpet Dyeing

HOURS
Mon – Fri: 8am – 5pm
Sat: By Appointment

CREDIT CARDS
Amex
MasterCard
Visa

GUARANTEES
Money-Back Guarantee

CERTIFICATIONS/TRAINING
IICRC Certified

Liability Insurance
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 151 random customer surveys made since Jan. 2006 asking each customer: “Would you use this company again?”

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that My 4 Sons Certified Carpet Care has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 818.

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Survey Comments

After working for Chem Dry and Service Master franchises for several years, Lance Ensign accepted an offer to take over a successful carpet cleaning business in Sonoma County. Over the years, Lance’s care for the customer enabled
My 4 Sons Certified Carpet Care to grow steadily. Now celebrating its 22nd year, My 4 Sons consistently wins the highest marks in personal care, quality of service and their use of natural and biodegradable cleaners.

COMPANY PHILOSOPHY
“Our focus is to delight our customer. It makes our day when we get a call, letter, or referral from a happy customer, and we make sure that Adam, Ryan, Jeff and Spencer get this positive feedback as soon as possible. To help them do their best, we use the latest methods to reduce drying times, and to increase the length of time that carpets stay clean.

“Imagine cleaning your car by spraying it with water only, or by wiping it with a wet towel alone. If you spray alone, a film of dirt will remain. If you wipe alone, cleaning residue and water-based stains will remain. Carpets are no different. One of the best ways to clean carpets and keep them clean, is to use both steam and dry cleaning methods. Bonnet cleaning removes oily films, and steam cleaning removes sticky residues. Our state-of-the-art truck mount systems and rotary bonnet machines guarantee the best, deepest clean by combining these two methods.”

EXCERPTED SURVEY RESPONSES
“They were friendly, reliable, and they did a good job. With two small children in my home, I am very careful who does work for me. I don’t have to worry about the crew from My 4 Sons.” —Jill S.

“The gentleman that came out was courteous, fun and careful. The carpets were in pretty bad shape, but they did a terrific job on them. I also like that they’re a family owned business.” —Ms. R.

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