Records
Managment
Sonoma County
Metropolitan Van & Storage, Inc.
(800) 481-8908
5400
Industrial Way
Benicia, CA 94510
Local, National and International Moving
www.metrovan.com
sales@metrovan.com
Dennis Pauley, President
SERVICES
Crating
Moving
Packing
Panel Furniture
Storage
Records Storage
HOURS
Mon – Fri: 8am – 5pm
CREDIT
CARDS
Amex, MasterCard, Visa
GUARANTEES
Cost Will Not Exceed Estimate
EMPLOYEES
45
Workers
Comp Insurance
Liability Insurance
State License No. T95137
Current Complaint File
Legal
& Finance
Business Practices
CUSTOMER
LOYALTY
Based on 153 random customer surveys made since Feb. 2002 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."
RATING
STATUS
We declare that Metropolitan Van & Storage has passed all of the rating
steps and has earned the Diamond Certified award, Certificate No. 009.
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Metropolitan Van & Storage, Inc. has served the Bay Area since the 1940’s and has been a premier agent for Atlas Van Lines since 1963. Atlas has consistently been one of the top five Household Goods Carriers in the nation. Metropolitan Van & Storage has received many awards for outstanding performance, including “Excellence in Packing” and “Superior Warehouse Rating.”
COMPANY
PHILOSOPHY
“Metropolitan prides itself in old-fashioned customer service. We understand that moving your home or business is, at best, a stressful experience. Our goal is to provide the personal touch and extra attention to detail that will make your move a smooth one. From the person who answers your initial phone call, to the person who provides your free estimate, to the crew that does theactual move — our company’s mission is to make your experience as stress-free as possible.”
EXCERPTED
SURVEY RESPONSES
“They moved us on short notice and followed through with everything they promised to do.” —Herb & Jeanette C.
“Our move was well planned, organized and completed on time.” —Doug & Laura G.
“We were very concerned entrusting our possessions to a moving company, but Metropolitan
did a great job!” —Kent & Janet H.
“They were quick, knew exactly what to do and needed only minimal direction.” —John T.
“Metropolitan honored their original estimate even though they discovered it should have
been higher once they began the move.” —Renee & Chris L.
©2002-2007 | American Ratings Corporation
