What did you like best about Mawson Computer Center?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/19/06 and 4/3/2008. Customer last names have been initialized for privacy. 

"When I needed help, they came out right away. They also kept me informed." -A.S.I.

"I can depend on them. They also have a good reputation." -A.R.

"We received prompt service from Cynthia." -B.S.

"I thought they were great. They came and fixed our printer." -B.U.S.D.

"It is local. We can just walk over and pick up a particular part." -B.B.

"They're very competent, and they do the job for a fair price." -C.C.

"They were prompt, and they did what they said they would do." -C.S.M.

"They're very knowledgeable, efficient, and friendly." -C.A.

"I like that they are a local company with competitive rates. We've used them for years." -C.T.

"Quick response and customer service, if they don't have it, they will find it." -C.O.

"Anytime I've called, they've been able to answer my questions. If not over the phone, they have some one come out right away to find the answer. They are very professional and on time. The same guy comes out each time." -F.W.I.

"Responsiveness" -F.F.

"They are local and responsive. They do great work. I call them with any problems I have, and they always fix the problem." -K.C.

"The guy that did the work was knowledgeable. He gave us a lot of information. He was also very timely." -L.B.P.

"They are very helpful, courteous, and they do a good job. They are also extremely prompt." -Pegge C.

"They were pretty awesome. They answered all of my questions in terms that I could understand. They also had a good follow-through. They were fair and not out to create problems. We will call them for any future problems we have." -P.A.C.C.

"The personnel is always helpful." -R.C A.

"They always do it right." -Barbara C.

"Prompt service" -C.M.C.

"They are very fast to respond to problems." -D.V.V.

"They are responsive, and they do what they say they will do." -Dana

"They are friendly. They offer prompt service, and they are knowledgeable in their field. They are courteous and professional. We've intermittently used them for years." -O.V.A.

"Their service is wonderful." -T.L.C.D.

"Their technical support is good." -V.P.

"Their availability and quick response" -T.L.F.

“They solved the problems for me.” -V. P.

“Good service and customer relations” -Jillian H.

“The man was very pleasant and knowledgeable.” -Ronald C.

“They're prompt, knowledgeable, and responsive.” -M. S. E.

“They're very prompt and knowledgeable.” -O. A. U. S. D.

“They helped me solve the problems that I had.” -N. B. C. L. S.

“They have excellent technical knowledge, and they always have an expert technical solution. I recommend them to all my clients.” -S. E. S.

“I like the fact that they're small, and I know them personally.” -Levy H.

“They are a local HP certified vendor.” -A. P. I.

“The customer service” -T. B. W.

“He always makes it within the hour.” -F. T. F.

“They paid attention to my own particular needs.” -P. F.

“They're close to where I live.” -M. R. S.

“They had the parts we needed.” -V. C.

“They're responsive to our service needs.” -S. V.

“They were readily available when we needed help.” -Charles R.

“They are always ready to come out and help.” -Scott S.

“Paul was helpful.” -V. B. B.

“Their turnaround time is good.” -S. F.

“They came right away, took care of my problem, and undercharged me what they originally estimated.” -V. D.

“The immediate response to my questions” -C. & K.

“They explained everything really well in a way that I could understand.” -R. M. I.

“Jimmy gives me great service. He goes out of his way to do things for me when I call him. I'm sure I'm not his top customer, but I can call him and usually get what I need the same day.” -N. T.

“They're friendly, knowledgeable, and professional.” -Don A.

“They were friendly, professional, and prompt.” -G. D.

“They are conveniently located for us, and they have the products we need.” -V. S. W.

“They always come when they say they're going to.” -L. W. C.

“They fix anything I need.” -Patricia L.

“They know what they're doing.” -N. T. A.

“Customer service” -S. F. I.

“The overall service, friendliness, and professionalism “ -S. M. L. C.

“Honest service” -S. R. M.

“I think they have a good balance of technical and customer skills.” -K. T.

“They fixed my printers in a timely fashion.” -S. J. S.

“Their friendly staff and quick response” -Pat E.

“I like Paul.” -H. & B.

“Prompt service” -J. A. S.

“They fixed a problem for me when I brought my computer in to them.” -B. & Y. A.

“I like the guy who comes out. He's nice, and he provides prompt service.” -F. F. I.

“They treat everything as if it were very important. When they can't help you, they know who can.” -M. A.

“I like their prompt service. They've always been friendly and cordial in servicing my printer over many years.” -Stephen O.

“They fixed our old computer.” -P. P. T.

“The price was reasonable. They did the work on time.” -H. T. S.

“They fixed my equipment quickly and professionally.” -R. A.

“Courtesy, promptness, and reliability” -Kenneth B.

“Good quality service” -H. V.

“Punctuality and honesty” -L. G.

“They were very courteous and prompt.” -N. E. S.

“They were efficient, responsive, and they knew what they were doing.” -D. A. S.

“Professional service” -S. R. J. C.

“They're usually pretty prompt.” -W. R.

“Customer support and quickness” -E. D. T.

“He came on time.” -O. F. R. & S.

“The personal contacts and service” -D. P. M.

“They're usually right on the ball when we call them.” -C. C.

“Customer service and promptness” -M. C. U.

“They were on top of everything, and they responded quickly.” -F. H. M.

“The personalized service” -Larry K.

“They service HP products.” -E. D.

“Their professional and courteous approach” -R. E. S. I. G.

“They did their best.” -H. A.

“I got to talk to the people who were actually working on our computers.” -M. C.

“They're friendly and knowledgeable.” -C. T. R.

“They are nice people.” -J. M. C.

“Friendly service” -S. C.

“Convenience” -C. & P. R. E.

“They're always on the ball. They always get the products that we need.” -Raymond S.

“Customer service and promptness” -S. V. H.

“They've been around a long time, and they have a good reputation.” -V. I. P.

“They're local, nice, and honest.” -M. & H.

“They're pleasant to work with.” -T. Y.

“I like Paul. He's very friendly. Everytime I call with a question, he's quick to respond back, and I like that. When you have a computer problem, you can't wait around for three days.” -B. F.

“The speed of service” -U. V. I. S.

“The technical knowledge and customer service” -R. A.

“They respond pretty rapidly to a problem.” -P. D.

“They get us our toners.” -Phillips T.

“They were very flexible, thorough, and knowledgeable.” -B. V.

“I appreciated their helpfulness.” -A. D.

“They're very helpful and prompt.” -R. & Y. I.

“Personal attention” -C. M. C.

“They are located very close to me.” -C. C.

“They're pretty responsive.” -C. C.

“Their location is convenient for me.” -C. & P. I.

“They came out and did the job.” -B. I. A.

“Paul was very knowledgeable.” -Ron H.

“Their willingness to provide good service “ -C. N.

“They have a good support staff.” -C. F. I.

“Their promptness” -M. K. A.

“I really liked all the people that I worked with.” -S. C. S.

“When they made a mistake, they tried to fix it.” -P. R.

“I like their prices.” -M. P. A.

“We have a good relationship with them.” -F. G. & A. C.

“They were pretty responsive.” -M. V.

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