Rug Cleaning
& Restoration
Sonoma County
Master Cleaners
(707)
542-3611
1320 Petaluma Hill Road
Santa Rosa, CA 95404
(415) 259-0109
555 Francisco Blvd. E.,
Ste. 21
San Rafael, CA 94901
Serving Napa, Marin & Sonoma Counties
www.mastercleaners.com
service@mastercleaners.com
Jon Rathjen & Sherri Guinn, Owners
SERVICES
Rug, Carpet & Upholstery Cleaning
Tile, Stone & Grout Cleaning
Rug Restoration & Repair
HOURS
Mon – Fri: 8am – 5pm
Other: By Appointment
CREDIT
CARDS
Amex
MasterCard
Visa
Workers
Comp Insurance
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based
on 100 random customer surveys made since May 2006 asking each customer:
"Would you use this company again?"
"Please rate your satisfaction with the quality received."
RATING
STATUS
We declare that Master Cleaners has passed all
of the rating steps and has earned the Diamond Certified award, Certificate
No. 886.
 |
The company known as Santa Rosa Rug and Upholstery Cleaners opened for business in 1951. In 1997 it merged with Master Cleaners to become one company. Now under the direction of Jon Rathjen and his wife Sherri Guinn, it remains the only true Oriental rug cleaning plant north of the Golden Gate. Master Cleaners also specializes in complete rug restoration, repair, and color correction. If you don’t have an exotic rug to clean, you’ll be happy to know that Master Cleaners also provides expert carpet, upholstery, tile, stone and grout cleaning.
Although modern fabrics are made to be stain-resistant and long lasting, manufacturers still recommend professional care and cleaning. Master Cleaners can help maximize the value and longevity of all your furnishings and flooring. They serve both residential and business clients in Napa, Marin and Sonoma Counties.
Master Cleaners uses only non-toxic, biodegradable cleaning products. All technicians are IICRC certified and they have a “Certified Master Cleaner” (as defined by IICRC standards) on site. Call today for a free, no obligation estimate.
COMPANY PHILOSOPHY
“Our goal is to do the job right the first time. But, if there is something that’s not done to the customer’s complete satisfaction, we will happily come back and take care of it. We are recognized in the rug cleaning industry for the high standards we maintain, and we plan to keep it that way.”
EXCERPTED
SURVEY RESPONSES
“They had integrity about the cleaning process, and they helped us understand the process.” —Fernando C.
“Great service and fabulous job.” —Erin W.
“They came out to the house and measured everything. We found their service to be really great.” —Joy P.
“They offer specialty services for high end area rugs, and their quality is excellent.” —Nicole E.
©2002-2007 | American Ratings Corporation
