What did you like best about Jonathan's Son, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/16/06 and 12/17/07. Customer last names have been initialized for privacy. 

“Rhonda was very good at checking with us and doing the paperwork. She went overboard in helping us and following through.” —Camille A.

“They went out of their way to help me.” —Phyllis D.

“Their expertise, professionalism, thoroughness, communication, and follow through” —Connor D.

“Personal service” —Andrew S.

“They listened to what needed to be done and figured it out. They also worked out the financing with me.” —Ken N.

“The owner and his wife are outstanding. They kept their word and followed through.” —Ashleigh C.

“They're good at what they do.” —Pauline B.

“They're very helpful, and they're good at installing the equipment.” —Baljit K.

“They're prompt and very helpful.” —Garth S.

“They were very courteous, and they did beautiful work.” —Esther B.

“They wanted to make everything right, and they were very timely in their response.” —Sally S.

“He was very thorough, knowledgeable, and concerned about his client. He didn't waste time.” —Keiko F.

“They were very gracious in working with us. Their work was professional, they were on time, and they went above and beyond.” —Christine S.

“It was prompt, efficient, and they came out to do a training session.” —Susan C.

“They were very accommodating and good about getting back to us. The customer service was great.” —John W.

“The service, they were on time, and they had all of the right equipment.” —Bob P.

“They were very pleasant. I haven't had any trouble with the equipment.” —Arthur M.

“They were very helpful. They found a special part for me.” —Ellen S.

“They were efficient, very compassionate, and professional.” —Joan B.

“The products are terrific and so is the service.” —Willard C.

“Everything was great.” —C.S.B.

“Their timeliness in getting the job done” —Jonathan S.

“They helped me with what I needed.” —Jay K.

“We were satisfied with the work. They talked to us about it and explained things. They also did it in a timely manner.” —William B.

“I ordered a portable ramp from them. They were very timely and efficient.” —Pam P.

“When I called with a problem, he was right there. He kept me informed about the status of replacement parts.” —Kathy T.

“They were prompt, and they responded right away. They came out on a Sunday when we had an urgent situation.” —Megan H.

“They are courteous, and they know what they're doing.” —Eric R.

“They were conscientious, professional, pleasant to deal with, and reliable.” —Melissa B.

“They were very caring, compassionate they did the work in a timely manner and they were just great.” —Jean C.

“They were very competent, thorough, trustworthy, professional, and very nice.” —Kathy D.

“Their level of service and their follow-up” —Steven P.

“They really helped us with my husband's problem. They made a special trip to our house.” —Joe S.

“If he didn't know about a certain chair lift, he got on the phone and called people to find out.” —Emmett S.

“They were quick, competent, efficient, and they got the job done.” —Susan D.

“Their professionalism, they always show up when they say they will.” —Theresa D.

“They were nice and willing to work with us.” —Norma V.

“The way they did alterations to our home in conjunction with providing the equipment” —Meredith W.

“They did a good job, and they were prompt.” —Jerry A.

“I liked the fact that we were very involved in the process.” —Laura O.

“They knew what they were doing.” —Gloria V.

“They know their job, and they have good ideas. They were on time, and they completed the job on schedule.” —Maria R.

“Reliability” —Michael L.

“They were friendly, prompt in delivery, and they explained everything to me.” —Carmella Z.

“They did the work in a timely manner.” —Crystal A.

“The quality of work is excellent. They have the best capability to do that type of work.” —Bob D.

“They filled the order right away.” —Bai V.

“They were knowledgeable about handicapped accessibility issues.” —Theresa K.

“They are personable, and they care about the people they serve.” —Della R.

“They did the job quickly and efficiently.” —Donna R.

“They respond very quickly.” —Robert P.

“They provided me with what I needed. They were very courteous and timely.” —Fred D.

“They were here on time.” —Elizabeth M.

“We've always been satisfied with their work.” —Patrick W.

“They were on time.” —Fred S.

“They had their hearts in the business.” —Celine R.

“I needed offset hinges, and they were the only ones who could provide that.” —Don B.

“He keeps the work area clean and does the work in a reasonable amount of time.” —Tom
L.

“He knew how to do what was necessary.” —Tobias C.

“I liked the lady who did the measurements and the initial consultation.” —Alanna M.

“I thought he was a good talker.” —Brendan G.

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