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What did you like best about High Definition Designs?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/16/2005 and 4/2/2008. Customer last names have been initialized for privacy. 

"He was very professional." - Janet G.

"They were very efficient." They showed up on time. They made good recommendations." - Jeff K.

"They were prompt, professional, and knowledgeable. They had good prices." - Dan D.

"I thought they were very efficient and responsive. They just had really high quality service. I really liked Jim. He was awesome." - Dave M.

"We've been using them for years." - Dale W.

"They weren't pushy. They were knowledgeable. They really helped me find what I wanted. Jim was great. I referred them to a bunch of my friends."
- Pete P.

"They did everything that they said they would do and they did it on time. They were ready to come back and take care of any issue. They were very responsive and courteous. They did a fabulous job." - Diana G.

"They were good at answering technical questions. They took the time to give a demonstration of the equipment." - Michael H.

"The personal service" - Pat G.

"I thought they had a lot of integrity. They did a good job." - Barb T.

"Promptness" - John D."Prompt service and response" —Alf

"They knew what they were talking about."
—Sheila A.

"They're very thorough." —Judi

"The service was good." —Cortney B.

"I liked Jim Hage and his responsiveness. He's a real top notch guy, and I liked working with him." —Linda B.

"Jim was very personal, and we know we can trust him." —Dennis C.

"We worked with Jim Hage, and we didn't have to make any decisions. He was very accommodating with the schedule, and the products were great." —Wayne C.

"Jim was really easy to get along with. He explained things very clearly because it's a complicated system." —John C.

"He seems to know his business." —Al L.

"Their responsiveness and knowledge" —Jackie D.

"Their responsiveness" —Bob E.

"Their fairness of price and their knowledge" —Lindsay F.

"Their knowledge of equipment" —Bob F.

"They answered my questions immediately, and their whole demeanor made it easy to get along with them." —Linda F.

"Everything" —Julie G.

"They explained everything." —Blaine H.

"I like their professionalism and knowledge."
—Ralph J.

"I just liked the owner." —Sue J.

"Jim was totally confident and cheerful. I have used him for both my home and my office." —Mark J.

"The two installers, Jim and his co-worker, were professional and efficient." —Dave K.

"They knew what they could do, and they knew the equipment it would take to do it." —Bill K.

"Everything was good with them." —Reney

"They came highly recommended, they were on time, and they didn’t damage my home while doing the installation." —Laura L.

"The consultation was very helpful in selecting the right equipment for my home." —Andy

"Jim has a lot of integrity, and he wants to please the customer." —Susan M.

"He did what he said he was going to do. Everything worked well after they were finished." —Dave

"Jim has great technical skills." —Parente, L.

"Dependability and the quality of work" —Debra P.

"Jim was very thorough and professional." —Pat P.

"Very thorough" —Jim R.

"Jim's honesty and knowledge" —Mrs. R.

"Personalized service" —Suzanne B.

"Jim was very knowledgeable. He worked within our price and worked with us to satisfy our needs." —Jana S.

"He responded quickly to questions." —Stephanie S.

"I liked the price, and their willingness to work with me." —Rick C.

"He was very patient and explained everything in detail without overwhelming us." —Betsy W.

"I like Jim." —Jane W.

"He is a very hard working personable design artist that tried his best to get the job done." —Marcia

"They're honest, they make their commitments, and they finish their job. They also hang in there and get the job done everytime. It’s a hard business, and when you want really high quality work by dependable and reliable people, you go to them." —Juanita A.

"Jim Hage is a great guy." —Merle A.

"The owner is readily available." —Laura

"They were on time, and they explained everything. I felt pretty comfortable with them." —Cindy G.

"He was very helpful and gave us some suggestions on general information." —Jim H.

"The professionalism" —Fabien

"When I was working with the owner, he listened to what I wanted and worked within my budget." —John R.

"They are very skilled." —Mary S.

"Their willingness to answer simplistic questions" —John S.

"The knowledge" —Lori E.

"They were very personable, and they seemed to know their stuff." —Bob F.

"He was available." —Bonnie N.

"The system is good." —Brenda S.

"The quality of the work was good, and they were pretty knowledgeable." —Patrick S.

"Their operation was put together very well." —Renee F.

"Their wide knowledge of the installation and the equipment." —Chris B.

"Their quality service" —Jan C.

"Jim was very thorough in trying to explain everything to us. He even printed out some instructions for us to follow." —Ron/ H.

"They're very polite and willing." —Susan R.

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