Windows
Sonoma County
What did you like best about Dee Jay's Sash & Glass, Inc.? The following are verbatim customer responses from research that American Ratings Corporation conducted between 5/20/76 and 5/14/2008. Customer last names have been initialized for privacy. "They did a great job replacing my skylight. They also cleaned up afterwards. Alan was great. He went above and beyond with our dual paned windows. He actually took the time to get the glass out of the window and replace it. That saved us a lot of money. I haven't seen service like that in quite a while." -Sherry A. "I liked dealing with Harold. We got what we wanted." -Sandy F. "I liked their customer service. They were very accommodating. They came right away and took care of the problems." -Maureen G. "They were competent, prompt, and they always returned our calls." -Greg N. "They were able to finish it within the time frame we gave them." -Leroy W. "Alan set me up. He ordered all of my stuff and helped me get it installed. It's a great business. They have great service." -Dave A. "They did what I asked them to do." -Jean A. "They were responsive, they delivered on time, and they did a good job." -Chris B. "Their prices were fair." -George B. "I liked the fact that they got here on time. They also did what they said they were going to do." -Diane E. "They were efficient. They don't fool around." -Carmen F. "Quick response and quality of work" -Jane G. "They were patient and customer service orientated. I appreciated that." -Kellie G. "The service" -Rick G. "I've been doing business with Alan for a long time. He's always given good service." -Lee H. "They were very efficient. They came in, took out the old glass, got every broken piece out, and then put in the new glass. You can't tell that the glass was replaced." -Linda K. "They were very prompt, and they gave a good bid. They were also very efficient. They did the job in one day. I haven't heard any complaints from my tenants." -Bob L. "They did everything that they were supposed to do. I like the receptionists in their office. They did a good job." -Roger M. "The service for the price" -Buck N. "The crew was friendly, and they did a good job." -Larry N. "The big selection was helpful." -Joe P. "Overall, I am really satisfied with the product." -Clarence P. "They were on time." -Bob S. "Friendliness and competence" -Matt Z. “They're generally here as quickly as possible. We've used them numerous times.” -A.C. “They are highly customer oriented. They know your needs and do an excellent job. I love them.” -Anita R. “They were very thorough, fast, and clean. We were very happy with them.” -A.T. “They were professional and friendly, the estimator was prompt and informative, and the products were well-made. It was a very positive experience.” -Audrey Y. “They kept to the time frame we established at the start of the project and did a great job. We were very happy with them.” -Barbara A. “The workers were all efficient and pleasant. The installers were also very easy to deal with. They were all very cute.” -Barry B. “Their professionalism was great. They were very exact with all their measurements and managed to refit my shower door exactly. They also advised us on how to fix our window.” -Betty M. “They did quick, clean, and efficient work. We recommend them all the time.” -Bill Y. “I liked the information they gave me at the office. The installers were also nice and did a good job.” -Bob M. “They know what they're doing. They're also very accommodating about scheduling.” -Bob M. “Good showroom, and the sales manager was very responsive and had an excellent selection of products. The installers were also clean, and they just did a really great job. I can't remember spending this much money and being this happy.” -Sandy M. “I've used them for a long time, and I am a very satisfied client. They do a great job.” -Bud B. “They responded very quickly. The ordering of the items was done promptly, and the installation was done in a timely manner. I've done business with a lot of different suppliers, and these guys are very good.” -Campbell “They got in and out quickly and did a good job.” -Carmen F. “I've known them for years and have had many installations from them. They've always done a good job with my windows and doors.” -Carol G. “Their personal service was good.” -Charles T. “They are the best glass company I've ever dealt with.” -C.S.C. “Good attitude, they did a good job.” -Craig T. “Itís a personal service kind of company.” -Nan P. “They were prompt, courteous, and very professional. We are self-employed, and we know what it means to offer this kind of service.” -Beth B. “They are always accommodating and kind. We've done a lot of unique and special orders with them, and they have always done a great job.” -David G. “They're friendly.” -Denny P. “They were efficient, prompt, and they did what they were supposed to do.” -Diane K. “They worked efficiently and measured everything correctly. They were good in all ways.” -Don N. “They were on time, attentive, clean, polite, and very good.” -Doris L. “The guys were efficient and courteous. I was more than satisfied. It was amazing.” -Dorothy H. “The service and the products, they are all very good.” -George B. “They came through very promptly as promised with the installation.” -H.R. “They kept their appointment when other companies didnít.” -Judy D. “We've used them before, and they are very reliable.” -James L. “They were clean, punctual, and efficient. We can't say anything negative about them.” -Jan F. “Service” -Jay D. “Their prices and service were very good.” -Jean H. “They knew what they were doing, and they took care of my problems.” -Jeanne A. “They were quick, and I didnít have any hassles.” -Joe P. “They were prompt and efficient. Everything was great.” -Valerie R. “They were very nice and considerate.” -John B. “They were prompt.” -John W. “I was absolutely satisfied. They were prompt with the estimate, and they cleaned up everything.” -Kathryn D. “They were very prompt.” -Kathy F. “Since I've used them so much over the years, they know who I am. They make me feel special.” -Kirby W. “They did a good job and didn't take long. They were good. I would recommend them to anyone.” -Leaf R. “Good customer service and responsiveness” -Lisa G. “I know their people.” -Lisa N. “The order came in faster than I thought. The shower door got replaced right away. We were very happy.” -Claudia R. “The old guy that owns it” -Margaret P. “Price and quality, I'm happy with the service.” -Marilyn C. “Reliability, they did exactly what they said they would do.” -Michael N. “They have the products that I need as a general contractor.” -M.K.V. “They're very accommodating, and they make it happen.” -Nancy C. “I liked the quality of the service. I'm not sure if it was because of me or them, but when the shower had a problem, they sent out someone right away to fix it.” -Eve B. “I like that I'm supporting a family owned business.” -Pam S. “They're on time, and the service is good.” -Paul C. “They're knowledgeable of their products, and their pricing is good. I also like how quickly they can get you the product and the variety they offer. I've dealt with many companies over the years, and Dee Jay's is the best hands down.” -Ralph J. “They were fast and polite.” -Kathy L. “I wouldn't hesitate to use them again. I have used many contractors, but they put all of them to shame. They were much better than many other contractors.” -Richard D. “They were very professional and accommodating.” -Richard K. “The actual product itself has been wonderful. They were very polite and professional.” -Pam D. “Their personality and fairness” -Robert S. “They were quick.” -Robert T. “Awesome service, if you have a problem, they take care of it.” -Ron T. “Friendly, responsive, and very helpful” -Shay P. “They're wonderful to work with.” -Kathy R. “They always did what they said they would do in a timely manner.” -Steve I. “They're familiar with the products, and they tell you the best quality for the price. They're also punctual and clean.” -Sue B. “Their service and attitude” -Susan A. “Everything is fine.” -T.V. “Efficient, good customer service, and fast processing” -T.C. “They're very friendly.” -Carolyn M. “The service, they're friendly, knowledgeable, and prompt.” -Tom M. “I've enjoyed our relationship over the years.” -Ann F. “They've been really good to deal with and very responsive.” -B.C. “The service, they did well with no problems.” -Carol L. “They were fast and clean.” -Damon G. “I liked the service and the turnaround time. They were also courteous and responsive.” -Dan W. “The installers were timely, straightforward, and they did what they said they would.” -David S. “They were always on time and did a good job. They also cleaned up after themselves.” -Diane J. “The service” -Judy M. “They were very professional and knowledgeable. I thought they did a good job.” -Kimberly J. “Their promptness getting my windows in” -Mike E. “When they did the glass, they were fast and efficient. They did what they said they would do. Their service was excellent.” -Pat K. “They're very personable.” -R.M.C. “Pretty easy and convenient to work with.” -Rich B. “Their responsiveness” -Scott D. “Their experience and honesty, they're good people to work with.” -S.W.C. “Their installers are good.” -W.C. “Personal and professional service” -Angelo M. “They did finally complete the project and corrected a few mistakes. It all worked out in the end.” -Bill B. “They were always on time.” -Bob S. “It was easy to do business with them. I have used them for many years.” -Dave C. “The quality of the product” -Dora D. “Dealing directly with the owner” -George W. “I would say the quality of not only the product but the way they installed it was terrific.” -John W. “They're local and very friendly.” -R.R.B.C. “Good pricing” -Bob A. “They're local.” -Teresa C. “They were prompt.” -Chuck B. “I knew the owners.” -Don H. |
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