Auto Body

Sonoma County

Cloverdale Eagle Tech Collision & Towing, Inc.

(707) 894-3977

208 North Cloverdale Blvd.
Cloverdale, CA 95425

eagletec73@aol.com
Randy Hatcher, Owner

SERVICES
Collision Repair & Paint
Glass Repair & Replacement
Rental Car Service
Towing

HOURS
Mon – Fri: 6:30am – 5:30pm
Sat: 9am – 12pm

GUARANTEES
All Body Repairs/Refinish Work
for Life of Vehicle with Original Owner

EMPLOYEES
7

Workers Comp Ins.

Liability Insurance
State Lic. No. AA181930
Current Complaint File
Business Practices

CUSTOMER LOYALTY
Based on 101 random customer surveys made since January 2008 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Weber Tractor Service has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 1217.


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Survey Comments

A vehicle collision is an accident. Getting quality repair service after the fact shouldn’t be. That’s why it’s good to know there’s a place like Cloverdale Eagle Tech Collision & Towing, Inc. that can help. Randy Hatcher capitalized on his vast auto repair experience and, along with his wife, founded the Cloverdale shop in 1993. He and his team of certified technicians guarantee that getting your car repaired the right way is never an accident.

Cloverdale Eagle Tech has everything necessary to bring your car back to pre-accident condition. They have state of the art equipment and I-CAR and DuPont certified techs that know how to use it. All are long term employees who consider their work a career, not just a job. They take pride in being the best at what they do. From dent removal to glass replacement and painting, you won’t find a shop to equal the quality of workmanship and service that comes out of Cloverdale Eagle Tech Collision & Towing. They know that being without your vehicle is a huge inconvenience, so they’ll have it out of the shop and back on the road as quickly as possible. They’ll even help you arrange a rental car if you need one.

COMPANY PHILOSOPHY
“I’m a perfectionist. It’s in my nature to do more than necessary, more than the customer expects. That’s probably why we have such a large, loyal customer base and get so many referrals—because I’ll do anything to make the customer happy. Everybody who works here has the same attitude. We know your accident was stressful. We’ll make sure your experience with us isn’t.”

EXCERPTED SURVEY RESPONSES
“Their service was excellent, and they were personable. They returned phone calls, they were prompt, courteous, helpful, and they did work beyond what they needed to do.”—Ruth G.

“They are wonderful. They make sure everything is running right before they give you your car back. They are really nice to deal with.”—Diane K.

See Survey Comments

 

 

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