Auto Body

Sonoma County

Back to list

Back to Profile

What did you like best about Carreras Auto Body, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/21/2002 and 4/7/2008. Customer last names have been initialized for privacy. 

"They're very professional, thorough, and friendly." -Dick H.

"They were on time and did a good job." -Sandra M.

"They're polite, and they always have rental cars." -Daryl R.

"They seemed professional. They didn't haggle anything out of me. They just got the job done." -Yates S.

"They completed the job to my satisfaction. Dan was also very honest and straightforward." -Bruce A.

"They listened to what I had to say. They were thorough, efficient, and courteous." -Susan C.

"The work they did, and everyone there was so easy to work with." -Don C.

"Customer service" -Gary C.

"They have good service." -James D.

"They were fast, easy, convenient, and reliable." -Sarah D.

"Their personality, attention to detail, and work ethic" -Mike F.

"Their quality of work, they are the best. I trust them." -Mike G.

"The quality" -Lana I.

"Their quality" -Diane K.

"The workmanship" -Daniel M.

"They had good customer service." -Amber M.
"I liked the fact that they were prompt. They were excellent." -Margret M.

"The free rental car" -Robert M.

"They were my advocate when someone hit my car. They really worked for me." -Nancy O.

"They were fast, reliable, very nice, and they finished on time." -Maria P.

"The service and workmanship" -Mary P.

"They were upfront and gave me a good deal." -Gordan P.

"The owner was very friendly." -Nick W.

"Their customer service, promptness, and quality of work" -Frances W.

"I liked the quality of work. They were also friendly and trustworthy." -John B.

"They do fabulous work, and I would tell anybody to go there." -Leanne B.

"We have used them for many years, and they have always been courteous and prompt." -Dolly B.

"Their quality of work" -E. E. I.

"I liked the work they did." -Miguel G.

"Their price was conservative, and I liked having a loaner car because I didn't have to pay for a rental." -Joice H.

"Dan was very attentive, professional, and nice. Dan took time out to assess what needed to be done even though I did not have an appointment. He even e-mailed the quote which was convenient for me. As a female with car problems, the last thing you want is someone who doesn't know how to talk to his customers." -Kelle P.

"They were very friendly, and they were able to loan my daughter a car when the other places wouldn't because of her age." -Mary P.

"The work they did was perfect, and they did a lot of extra stuff they didn't have to do." -Leon P.

"They gave me a loaner car, and it was done on time. I went to another place who wanted twice as much, and they wanted to keep the car for a whole week, instead of the one day like Carrerra Auto Body." -Margaret S.

"They were fast." -Jerimiah W.

"The part they replaced looks brand new." -Chris W.

"The quality of work they do is high, and when they say it's going to be done it'll be done. They also provide loaner cars if you need them, and the customer service is pretty outstanding." -Z. F. I.

"They are very convenient, they do quality work, and they are honest." -Scott A.

"They do a good job for me and my truck." -Artisan F.

"I love them, they do a good job, and the customer service is great." -Christian D.

"They treat me right." -Marcceilino L.

"They told me what they were going to do, how much it would cost, and when it would be done." -Mike M.

"They were able to correct the work that somebody else did poorly and cheated me on. I should have taken my car to them in the first place." -Tyler O.

"They do great work, I've used them for years." -Charles T.

"They were able to accommodate our time schedule, and they got the car in right away," -Scott C.

"They are very professional, and we got a free loaner car." -Mari K.

"I liked the person I worked with." -Diane G.

"The front office people are easy to work with, very accommodating, and professional. I have used them several times over the years." -Marylin S.

"I like their service and the quality of their work; they are very honest." -Bill L.

"Their quality and persistence with getting the job done." -M. C.

"I like that they're thorough." -Tom M.

"I like the fast, friendly service. The prices are reasonable." -Kevin M.

"I like the service." -Daniel P.

"They were very sincere and took care of an issue that came up and paid for it themselves." -Taylor R.

"They are good people and answered all questions." -Effrain R.

"They are very personable and their work is good." -John R.

"The actual body work is very good." -C. S. R.

"They were very professional and it was a good experience." -Laren S.

"I liked the quality of the work, the speed in completing the work, and they were very nice. The price was incredibly fair." -Tami S.

"They were courteous, kind, quick, and did a good job on the color match. They took care of my problems right away." -Dan B.

"I liked the quality of the work." -Jeff B.

"They're friendly, did a good job, and they're professional." -Cinthia c.

"They're courteous, on top of things, and they're awesome." -Ken C.

"They are easy to deal with." -Dan D.

"They were really nice and really helpful." -Kara F.

"They were very prompt and friendly." -Bob F.

"I am close friends with the owners and they don't give me any bull." -Earnie G.

"They are very open in the working relationship." -William H.

"They did really good work and they are really nice people." -Dick H.

"They were very personable and efficient." -Mary H.

"They follow through and pay personal attention to the customer. They are easy to communicate with." -Martha O.

"They were prompt and nice." -Ken G.

"I am friends with Joe and I know they do good work." -Suzy C.

"Everything. Good work and honest." -John B.

"He did a good job." -Ignacio F.

"They were convenient." -Bob F.

"Dan was nice. They did a good job." -Rachel F.

"They're close to where I live, they're very friendly and they did a good job." -Scott O.

"They did it on time, they did it well and they're convenient." -Janet P.

"The service was just what they told me it would be and the job they did on my car was perfect." -Karen Q.

"Their whole attitude. They made it a pleasant experience." -George S.

"They got the parts on time and finished the work on schedule." -Jim F.

"We were quite pleased with the repairs." -Melanie G.

"Getting my car back. Did a nice job ." -Seaver P.

"They took care of the problems I had." -Stacy P.

"He did three jobs for me and he did the jobs very well." -John R.

"They were quick to respond to my calls." -Dennis S.

"The location" -Minnie A.

"Quality work and nice people." -Laura B.

"It was good." -Omar D.

"I think they did fine." -Pat F.

"They were interested in my problems." -Domaine L.

"Customer service, they did everything they said ." -Fred P.

"They're friendly." -Chris P.

"Promptly got started." -Carl S.

"Very nice gentleman, he kept me informed." -Mary W.

"They were OK." -Alois B.

"Everything was ok." -David L.

"The work was fine, it just took longer than they said." -Francis T.

"Everything" -John B.

"Everything; polite; professional, did a great job" -Larry B.

"The job was completed and done well" -Dolly B.

"They're friendly; did what they said; followed up on everything" -Ed C.

"I was very pleased with their work" -Leo C.

"The quality of work and the customer service" -Rebecca C.

"They're just friendly; work around your schedule; they're incredible" -J.C.C.

"They were friendly; professional to us; accomplished what we needed with no big fuss at all" -Wayne C.

"Quality of the service; expertise of the people who work there; found it comfortable working with them" -Jim G.

"They do excellent work. They put themselves out to do the very best work" -Richard G.

"Quality of the work; finished on time when they said" -Tony H.

"The customer service is just excellent" -Martini & Prati Vineyard Management

"Very personal. Made me feel important. Explanations were good" -Jackie P.

"Friendly and family like atmosphere" -Vince R.

"The work and the personalities" -Allan R.

"Did the job efficiently" -Kay R.

"Prompt and courteous" -Joe S.

"It's small and you get to deal with the owner" -John B.

"They really stood behind their work; there were some problems and they went overboard to accommodate me to resolve the problems" -Kendis C.

"Just about the whole system that they got going over there, it's pretty good" -Chris C.

"They were courteous; fast; they did excellently" -County Daisy Florist

"They take care of their customers in a quick time" -Jackson Family Farms

"Quality workmanship" -Bruce J.

"Quick and answered all my questions" -Stephanie K.

"They did a good job. Upfront and honest" -Peter P.

"Promptness, quality of the work" -Robert S.

"Straight forward and honest" -Thomas W.

"The work they do and the service they provide" -Robert A.

"The service was fine and the work was done timely" -Dorothy L.

"Small town place and they want to please"
-Gordon M.

Back to Profile