Hot
Tubs
Sonoma County
California Cooperage
(707)
585-2886
5430 Commerce
Boulevard
Rohnert Park, CA 94928
(415) 459-8797
1121
East Francisco Boulevard
San Rafael, CA 94901
www.californiacooperage.net
Daniel Silbermann, Owner
SERVICES
Hot Tubs
Saunas
Steam Units
Spas
Gazebos Accessories Repair Supplies
Maintenance
Wood Tubs
HOURS
Mon-Sat: 9am to 5pm
Sun: Noon to 5pm
CREDIT
CARDS
MasterCard, Visa
Workers
Comp Insurance
Liability Insurance
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based on 186 random customer surveys made since Feb. 2004 asking each
customer: "Would you use this company again?"
CUSTOMER
SATISFACTION
"Please rate your satisfaction with the quality received."
RATING STATUS
We declare that California Cooperage has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 375.
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California
Cooperage has been serving San Francisco and the North Bay area since
1974. They carry a wide selection of hot tubs, spas, saunas, steam units
and gazebos. Accessories, parts, supplies and chemicals for water treatment
are also available. The company ships hot tubs and parts worldwide and
will deliver to any of their service areas.
California Cooperage's knowledgeable
staff is ready to assist customers with new purchases or with service
issues on existing products. Monthly service programs are available for
those clients who just want to enjoy their purchase and let someone else
worry about the maintenance.
COMPANY
PHILOSOPHY
"California Cooperage doesn't just sell you a product and disappear. We
maintain everything that we sell, so it is in our best interest to use
reliable products and service them correctly. Warranty service calls are
always taken care of before paid service calls... another way of letting
customers know we appreciate their business.
"We are consumers ourselves,
and we treat all our customers the way we would want to be treated in
any given situation. All of us at California Cooperage personally enjoy
working with our customers and giving them the best service possible,
every time."
EXCERPTED
SURVEY RESPONSES
“I appreciate the fact that they actually return our calls. They stand behind their work and they’re always friendly.” —Ray & Connie B.
“They make everything easy and always take care of problems right away.” —James S.
“We liked everything—the product, how we were treated, the prompt service.” —David & Lorraine B.
“It was a good product. They were receptive to our needs, and they did a very good job.” —Zach
©2002-2007 | American Ratings Corporation
