What did you like best about Binkley Alarm?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 8/16/2005 and 7/2/2008. Customer last names have been initialized for privacy. 

"They show up on time. When I need the inspection done, they are here. They do check-ups on a quarterly basis. They call me if there is a problem, and they try their best to resolve it. They always send a technician the next day if possible." —Marco V.

"The service was great." —Ostmar

"I like the fact that they are a family owned business. They also remember my name when I call." —Tom

"They were nice when answering our calls." —Evelyn

"They were very responsive." —Ruben

"The installation, and when I call them with questions, they answer. They come highly recommended. They are reasonable. We will use them in the future." —Christy

"I was able to get a hold of them right away." —Linda

"They are fine the way they are." —Sue S.

"The people are nice, and they provide good customer service." —Tim D.

"The are local, and they respond quickly." —Paul B.

"We call them if we accidentally set off the alarm, and they are prompt about getting in touch with us to confirm the accident." —Robert

"I feel more secure in my house, and they seem to be very responsive to my calls." —Estelle

"Their customer service, they are effective at handling issues. They call me right away." —Ignacio

"The guys who came out were really helpful and nice." —Tom S.

"They did a good job." —Jean B.

"They are available on short notice, 24/7." —Hilda

"They always come out when we call. We let them know when we leave for vacation. I like knowing that they are there." —J.C.

"They seemed reliable." —Randy F.

"The customer service lady is really nice and very personable. They are very personable when responding to calls, and they are very accessible." —Janelle T.

"I liked that they were local. We used them before, and we were satisfied." —Charlene

"We have used them for years, and they have always been responsive." —A. A. A.

"Fast response" —A. C. P.

"They are always very prompt with everything." —A. L. &. C.

"When we have a problem, they fix it promptly. They also handle additional needs that we may have from time to time." —A. C.

"I feel secure with them." —B. & A.

"It's an easy system to work with." —B. & A.

"Responsive service and immediate response" —B. R.

"Everything is great. I couldn't single out any one thing." —B. O. T.

"When the alarm goes off or we need any service, they call us right away." —B. M.

"They always respond to any questions or problems." —Ralph B.

"We've never had any problems with them." —C. D.

"Their personal contact with us" —C. S.

"We have an old system, but they provide good service for us." —D. & S. A. S.

"I never thought about that. We've used them for 40 years, and they have always come out when we needed them." —Mr. D.

"I like the feeling of being safe." —Moyne D.

"We've never had any problems." —Dr. H.

"Every time I call, someone helps me right away." —D. R. A.

"They respond well." —E. A.

"They're very polite, and their service is good." —Anna F.

"They're very prompt in answering questions." —F. C. N.

"It's easy to contact them when we need them." —F. O.

"They are always there when we need them." —G. & C. A.

"They have instant response in solving problems." —G. H.

"Quality of service" —Mark H.

"They are local and responsive." —Don H.

"They answer the telephone right away. I'm completely satisfied with their service." —Walter K.

"When I had problems, they were responsive." —Marcy K.

"When I have a problem, they follow up on it." —L. C.

"The people were very pleasant to deal with." —Marilyn L.

"We had the alarm for a long time, and we have been satisfied." —Robert M.

"They are efficient." —M. M. & D.

"They always followed through on what they said they were going to do." —Mike M.

"They know all of the answers to my questions." —M. M. & D.

"They called us right away when we accidentally set off the alarm. They know what they're doing, and the experience of working with them has been very pleasant." —M. R.

"We haven't had any problems with them so far." —Robert R.

"Their promptness" —Gloria S.

"They handled what we needed." —Stephen S.

"I like the efficiency and the promptness of the company." —Thomas S.

"I like the fact that when I call them, they are very pleasant." —Vicki T.

"They are very efficient." —Gregory T.

"There is a local dispatch center, so I don't have to call Michigan." —A. B. C.

"They're very responsive to alarm situations" —A. O. B.

"They're excellent in responding when the alarm goes off." —B. S. & A.

"They don't charge us for every time they come out." —C. F.

"They are prompt to respond when there's an alarm call." —Mr. C.

"They're very organized and responsive." —C. L. C

"They have always responded quickly." —Mr. C.

"They're very consistent." —D. S.

"They've been very responsive to any questions or service problems." —Julia F.

"They keep their appointments on time." —Arnold H.

"They call us when the alarm goes off." —Barth H.

"There are no problems. I've used them for 10 years." —Mr. H.

"Their response has been very good when we needed batteries or other assistance." —Charles K.

"They were efficient and courteous." —Leo L.

"They're local, and they have good response time." —L. C. S.

"No problems" —M. W. M.

"They arrived on time, they were efficient, and they got the job done." —M. E. V.

"We've been using them for 20 years, and we like the fact that they have undergone very few changes." —M. M. M.

"Their service is good." —N. L.

"I am satisfied with the alarm system they installed in my second home." —Nona T.

"They seemed to be very qualified installing the alarm system in our new home." —Glen T.

"Consistency of personnel" —A. N. C.

"The system takes care of itself, and if there's a problem, they handle it quickly." —B. O. V.

"No hassles" —Mr. B.

"They installed the system quickly. When the alarm went off accidentally, they responded right away." —Bruce S.

"They're easy to get hold of and easy to work with." —Charles S.

"They're local, and I get to talk to the same person every time I call." —D. T. C.

"The service was pretty good." —E. P. R.

"The idea of knowing that the store is being monitored is therapeutic." —F. & J. B.

"The service is reliable, and I have no complaints." —F. S.

"The quality of service" —Paul G.

"I chose them because they're a local company." —Barbara G.

"When we call, they respond." —G. & G.

"They respond quickly when we have a technical problem." —Keith H.

"We haven't had any problems with them." —J. A.

"The man who came to the house is very good at his job." —Marie L.

"Their responsiveness" —Jim L.

"So far, things seem to be working just fine." —Mr. M.

"They're motivated to serve the customer." —M. W. L.

"I like their good response time and how they monitor our system. They also always check with us right away when the alarm goes off." —Mike M.

"They understand our situation." —M. I. A.

"Hometown business" —Dick P.

"I like the security of knowing that they're there." —E. D.

"Everything seems to work." —F. V. H.

"Their dispatch people are professional." —G. P. S.

"They've done everything we asked." —G. S.

"The installer and the salesperson were very friendly and helpful." —Leonard K.

"They were very nice, and the office staff was very pleasant and helpful." —Joanne M.

"It's hard to find an alarm company, but they are convenient." —M. W. L.

"They fix anything that goes wrong." —A. R. & E.

"The best thing is that I haven't had to think about the alarm situation." —A. I.

"It's a small local firm." —Richard A.

"They got the job done nicely." —Rainier A.

"They did a good job quickly, and the price was good." —John A.

"They were friendly, informative, and they did everything on time." —Jessica A.

"I liked the quick service, and they took care of the problem." —Adien A.

"They found the problem and fixed it at a good price." —Eugene A.

"AAMCO has made a big name for itself over the years. They seem to be available everywhere, and in key places where warranties are covered. They are a great service." —Tracy A.

"They were honest, and they diagnosed my car to determine if there's any other problem. They did a great job." —Rita B.

"Their customer service was good." —Senita B.

"The owner was very personable." —Walter B.

"The service was good and the serviceman explained everything." —Stan C.

"They were quick, efficient, and knowledgeable."
—John C.

"The free estimates" —Nancy E.

"Everything was okay, and the crew was great."
—Ioan F.

"They were very responsible." —John G.

"They were honest with the estimate and courteous." —Chris G.

"I got in and out quickly." —Robert H.

"They were honest." —Ollie H.

"They did a fast and clean job. They were also very informative about what's going on with my car."
—Joe I.

"The quick service, and the work that was done was covered by the warranty. I didn't have to pay anything." —Ronald J.

"The service was good, and they treated me with courtesy." —Betty J.

"I liked the attention to the service." —Rudolph K.

"They were convenient, and they did what they said they would do." —Garin K.

"They had my car done in a timely and thorough manner." —Julie L.

"Their honesty" —Terry L.

"They were nice, and they got me in and out quickly." —Joe L.

"They gave me a good price." —Chris L.

"I liked the courtesy, and they got on top of the problem. John was really great." —Sheryl L.

"Fast service" —Alex L.

"Their knowledge and professionalism" —Octavio L.

"I liked the way they treated me, and they did a good job." —Dan M.

"They did what they said they would do, and we got our car back on time." —Michael M.

"I liked the customer service, and they were right on time." —Vinnie M.

"Everything was okay." —Isai M.

"The manager was very nice, and they had my car ready on time." —Donald M.

"I liked the service, and they had good quality product." —Ben N.

"They locked the cars inside at night" —James N.

"The good price" —Juan O.

"Everything was good." —Rose O.

"I liked their honesty." —Mauricio P.

"They helped me right away." —Mark P.

"I liked that they told me what needs to be done, and they were friendly." —Grier Q.

"They were good and trustworthy." —Terry S.

"Everything was good." —Josh S.

"They found the problem and fixed it quickly."
—Scott S.

"They were friendly, timely, and all the workers were interested in helping." —Paul S.

"It was fast, and I didn't have to bring back my car for any follow-up repairs." —Roy S.

"Everything" —Michael S.

"I didn't have to wait, they got me in right away."
—Wetter V.

"They informed me about what they were going to do with my car." —Mr. C.

"They were friendly, and they repaired any problems." —Mr. G.

"They did a great job." —Mr. K.

"They're nice people, and they did a good job."
—Mr. P.

"Their honesty, professionalism, the great equipment, and their presentation" —Mr. R.

"The good customer service" —Mr. S.

"They were prompt and friendly." —Mr. S.

"They were nice, courteous, and they discussed with me what they would do." —Mr. T.

"The customer service" —Mr. T.

"The owner was very friendly and service-oriented."
—Mr. T.

"They explained everything clearly." —Mr. Y.

"The customer service was really good, and I've had no problem with them. I was happy with the way I was treated." —Barbara A.

"Better brand name" —Archie A.

"The customer service was good." —Neil B.

"They were very professional, and my car was in and out fast." —Heidi B.

"Their free estimates" —Devin B.

"They were prompt, they did a good job, and didn't try to do any unnecessary work, like some other places do." —Tom B.

"The quote they gave me was right, and they were honest." —Romal C.

"They were friendly and knowledgeable." —Judy J.

"They were honest and straight-forward." —John K.

"They gave me good service." —Adrian P.

"They were very reliable, and they did a great job."
—Mr. C.

"The manager is very friendly and helpful." —Jason C.

"The customer service was great." —Kimberly C.

"They were courteous, and they did the job quickly."
—Arthur C.

"Quick service" —Gino C.

"They were prompt." —Bernard F.

"They did a good job." —Brian G.

"They were efficient, and they notified me regarding any changes." —Lonniel H.

"Their honesty" —Martha H.

"They were prompt." —John J.

"The technician was very helpful." —Patrick L.

"They did a good job." —Tunde O.

"They're pretty fast." —Tim O.

"The service" —Valendin Q.

"The promotional price was right." —Lavjinder S.

"They did a good job, and they were polite." —Jim W.

"They were fast, and they knew what they were doing." —Mr. F.

"They're knowledgeable." —Mr. M.

"Fast service" —James L.

"They're friendly." —Tami S.

"The people were friendly." —Jim S.

"They're very nice." —Arthur B.

"The name brand recognition of AAMCO." —Pablo C.

"The customer service" —Daniel T.

"They were friendly people." —Luis N.

"The location" —Peggy S.

"Nice shop" —Nathan P.

"They did a good job." —Charle S.

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