“He's fantastic and honest. He doesn't sell me stuff that doesn't need to be done. He's really easy to deal with and to the point.” -B.T.

“They are always efficient. They are timely while doing their work. They seem to figure out problems that we can't for certain vehicles.” -L.A.S.

“I felt entirely comfortable speaking with him, even though I'm not knowledgeable about car repairs. I felt that I could trust him completely. He serviced my Miata, and he was more than accommodating. In fact, just today somebody waited for me in the parking lot just to ask me how I liked my Miata, because he was thinking about buying one from a used car lot. I told him that I loved my car, and that if he’s thinking about buying it, he should definitely take it over to Zach and have him check it out. I would recommend Zach to anybody.” -Alexis R.

“The turnaround time was fast. It was relatively inexpensive, good quality, and they offered good customer service.” -Annie W.

“When I was having a lot of trouble with my Nissan, he was able to do a pretty good job of fixing it. He was able to figure out what was causing the problem. He took care of the problem.” -Antonia T.

“They were honest, ethical, and they had reasonable prices. Overall, I've been very satisfied with them.” -Bob D.

“They are totally awesome. They are courteous, professional, and they do a great job. They are willing to talk to you about your situation and give you options about the repair. I think they are great.” -Darrin H.

“He's very good. I use him every time I need work. He's very personable, and he tells me what's going on. His customer service is excellent.” -Dave L.

“Great customer service, great prices, and he finishes the work on time.” -Dave W.

“He did good work for us. He saved us some money on repairs, because of his knowledge and expertise. He looked out for us. We were so happy we found him.” -David B.

“He has good prices. I like that he doesn't automatically replace everything. He actually tries to fix the part first.” -Debbie T.

“He knows what to fix, and he doesn't do more than what's necessary at the time. He does an excellent job. On occasion, he also provides me with a car to use, while my car is being repaired.” -Doug S.

“They do high quality work, and they are honest.” -Edward S.

“Their friendliness, the good service, and Zach explained what he was doing.” -Emily S.

“I would give him an '11'. He built me a really nice car. He's a real straight shooter. He's given me some good advice on whether or not I should do repair work. He was looking out for me. Also, the guys who work there, Bill and Taj, are both really friendly.” -Fred R.

“He's very reliable and honest.” -Gary M.

“It was a prompt service. He did a great job.” -Gary P.

“I like his honesty and his efficiency.” -Jane H.

“He knows everything there is to know about BMW's. He gets me in right away, and he also provides a loaner car for me.” -Jackie H.

“He's been very honest and very trustworthy. I don't ever feel like I'm being ripped off.” -Jenifer S.

“He is honest, and he does what he says he is going to do. As far as auto shops go, I think he is the best one I've been to in this area.” -Jeremiah P.

“He is honest, and he has a lot of integrity. When he works on both of my cars, he does a great job. I can count on him to do a good job and be straight forward with me.” -Jimmy G.

“He was very professional. He made some recommendations that were both helpful and reasonable.” -Joe C.

“I have recommend him to my family and friends. He is personable, trustworthy, and really knows what he is doing. It's the only place I take my car.” -Joe J.

“He is honest and knows what he is doing. There are a lot of aftermarket BMW shops in the area. I think he is one of the best. There is no oversell, as far as things you don't need. He generally gets things done right the first time pretty quickly.” -John M.

“He was very professional and a real gentleman. I trusted him. His shop was clean, and he did great work. His word is good. I drove forty-five minutes to get to his shop.” -Jose O.

“I'm comfortable, and I trust them.” -Judy S.

“He did what he said he was going to do, and his recommendations were good. I think it's a really good thing that he's having this customer satisfaction survey done.” -Juliann S.

“I appreciate the personal care and service. They have nice loaner cars. They make it easy. I've referred many people to them.” -Kathleen B.

“There was a personal touch and care. He listened to what I had to say. They were all personable and friendly. I couldn't have asked for better care or better treatment.” -Kathy M.

“Zach was really honest with me about what I should do with my old car. When I asked him about my air conditioner, he said I shouldn't spend the money to repair it. I really appreciated that.” -Kelly S.

“There are a lot of good things about them, great customer service, quick response time, and fair pricing.” -Kim D.

“He is very personable and thorough.” -Kimberly C.

“They are inexpensive compared to the other place I used to go. I think they are pretty awesome in general.” -Lauren H.

“He did more than I expected. He gave me an estimate right away and stuck to it. He did a great job on the car and finished within the timeline that he gave me.” -Laurie W.

“I like the way they explain everything. They are very knowledgeable, they follow up with phone calls, and they don't try to force unnecessary work on me.” -Marc P.

“It was easy. He did what he said he would do.” -Mark R.

“He's a good guy, he's reasonably priced, and he's timely.” -Martin H.

“He answered all of my questions and addressed all of my concerns. I felt like he was very honest. He did a really good job.” -Mayra C.

“They were informative, they did the job well, and they didn't try to add unnecessary stuff. Zach told me what work I would have to have done in the future.” -Michele L.

“He is straightforward, down to earth, and very understanding. He even offered to come to my house and check out the car, before I had it towed there, which is unheard of.” -Mike R.

“He got me in and out quickly. He did a good job. I thought the service was great.” -Mike S.

“I appreciate his knowledge and timely service. He sticks to the time frame he gives you, and his work is top quality.” -Mike W.

“He really knows BMW's. I already pay a premium price for specialty work, so it's nice to take it to someone I can trust. He's a good guy, and he does good work. It's worth the drive up there.” -Miles C.

“I always go to him, because he is honest and honorable. He stands by his work. I know that I can rely on him to do the work right, so I don't end up stuck on the road someplace. His prices are fairly affordable, and he is convenient to do business with.” -Monica B.

“He is fabulous. He does what he says he will do, he does a good job, he does it when he says he will do it, and he is honest.” -Phyllis B.

“He's a great guy. He's always on time, he does a good job, and everything is always done right. He calls and checks with you, before he starts the work. He gives you options when it comes to repairs.” -Rich F.

“I've taken two different BMW's to him. Each time he's been great. He is a really down to earth and nice guy. He will bring you to the back of the shop to point out the problem. He is upfront about what needs to be done and what doesn't. I really like him.” -Richard G.

“He seemed very honest, friendly, and thorough. I've gone there once when I was in the area. He was on it. He even let me borrow a car.” -Sarah L.

“He was very personable, and he had very good interaction skills.” -Shannon B.

“He's very precise, to the point, and trustworthy.” -Shea P.

“He's an honest guy. He always takes care of us.” -Steve M.

“He's a great mechanic. When I need something, he gets it done. When I need something done right away, because I have to leave town, he squeezes me in. He gives great service. They are a good team of characters, and they both really care about their customer service.” -Steve S.

“Price, friendliness, and as a woman, he doesn't speak down to me.” -Susanne L.

“Great customer service, and he's very honest. He's very upfront about what's needed, and he prioritizes things for me. I think he is really great.” -Teresa M.

“They were very friendly, and they had a loaner car for me.” -Tim L.

“It's a smaller shop. He does good work, and I like the way he communicates. I even brought my car in on the wrong day by mistake, but he still took care of me. I was totally satisfied.” -Tom H.

“He was really connected with his customers. He got us a loaner car when we needed it, and he took care of us really well. We were very satisfied.” -Tom K.

“I like their customer service, easy access, and they do good work. Everything has been awesome.” -Tony H.

“I like their personal service. It's a small business. He is really good. He has loaner cars.” -Zack O.

“I liked the convenience. They did everything while I waited. They were thorough, and the price was fair for the job. They were perfect.” -Zane H.

“I'm happy with them. I can say that. They seem knowledgeable and straightforward.” -Angel T.

“He's very accommodating.” -Casey W.

“They seemed to be honest and straightforward. They were very knowledgeable, and they took the time to explain things to me, which I thought was great.” -Cassandra

“They are really honest, reliable, skilled, and intelligent. Zach is also very easy to talk to.” -Cody H.

“They were pleasant, and they took care of everything.” -Dickson D.

“They can usually get me in. He does what he says he's going to do, and the price is reasonable.” -Doug B.

“He does a thorough job, and he's fair with his billing.” -Frank C.

“I like the personal service. He is very accessible. I feel confident that he will do a good job.” -Gary M.

“He was friendly, outgoing, and he explained exactly what was needed. He told us what we needed to do and what could wait a while, which we appreciated.” -Gary R.

“He seemed to be very honest and straightforward. He got the work done on time, and he was willing to explain what he was doing.” -Gene S.

“They did a good job, and they were very helpful. I was very happy with them.” -Guillermo H.

“Zach is very hands on. He deals with me personally.” -James B.

“He is very personable, engaging, knowledgeable, and efficient.” -Jason F.

“They have always been really good to us. They give us a great, professional service. We have a BMW, and they've always done really great work.” -Jeff D.

“He is friendly. He always does what needs to be done, and he keeps me informed. I'm going back next week.” -Joe.

“He is very punctual, and he gets the work done when he says he will. He does a good job. We haven't had anymore problems with the car in quite a while.” -John C.

“They are very nice and courteous. He does good work, so I feel comfortable that when I take my car in, I'm not being taken advantage of.” -Karen G.

“He made room in his schedule to help me out when I was in a bind. He got me in and out quickly. He did a great job.” -Linda P.

“He is very upfront and efficient. He gets the work done, and he doesn't try to sell me work that I don't need.” -Matt E.

“I like the fast service and Zach. I think he is reliable, trustworthy, and he does a good job.” -Missy F.

“He is honest. I feel confident that he is going to do a good job when I bring my car in.” -Nicole L.

“He is really honest and upfront. He worked on our Mini Cooper, and unlike the dealer in the city, he didn't do the big oversell. He made suggestions and told us what we needed and what could wait. When we left, we didn't feel like we had been shafted.” -Paul C.

“He knows a lot about cars, and he knows a lot about BMW's.” -Paul J.

“They do what they say they're going to do, and they stick to their price. They're honest with me.” -Pete F.

“He's local, honest, and his quality is consistent.” -Ron O.

“He seems to really know what he is doing, and his prices are reasonable.” -Ryan W.

“He seemed to know what he was doing, and he offered me options for fixing some parts, as opposed to replacing them, which was really great for me.” -Brian C.

“Probably the good customer service, they made me aware of what was going on with my car. They didn't try to get me to do work that didn't need to be done.” -Brianna P.

“They know what they are doing. They do what they say they will do, and they have a good way of explaining things.” -Dominic R.

“Everything was good. The work was very good.” -Gustavo C.

“We've taken the car to several places in the area. We thought he did a great job. He replaced the thermostat. He also gave us a loaner car. We will use him in the future, because he did a great job.” -Katherine P.

“He was straight up and believable. Everything he told me was right on. A lot of these guys try to sell you a lot of stuff you don't need, but he was straight up. He took care of me.” -Matt B.

“I'm not sure. I thought they did a pretty good job. Zach was friendly, and he knew what he was doing.” -H.H.

“We've taken my wife's BMW in for minor services, and they've always done a good job. The place is clean, and they seem to do everything on time.” -Michael S.