What did you like best about ABI Business Sales, Mergers and Acquisitions?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/3/2007 and 4/24/2008. Customer last names have been initialized for privacy. 

"I've been using them for fifteen years. They are consistent." -Bob G.

"Ron Johnson" -Ingrid M.

"They knew how to get it done. Everything went well." -Sarwan B.

"My sales guy" -Rutger V.

"Russ is easy to work with. He explains everything." -Natalia L.

"Their attention to detail, I've done business with them twice during the past eleven years." -Steve L.

"Availability" -Jill M.

"Russ was excellent. He made the sale of our business easy. He also dealt with both parties fairly. He made the process stress-free." -Susan F.

"He took the time to do the research." -Shaun L.

"They were straightforward and no nonsense." -Steve S.

"They were very friendly. I liked their background and reputation." -John M.

"They were pretty intuitive, and they stayed on top of things. They also reported back to me." -Mike D.

“They are very professional.” -Ingrid M.

“Very personable” -Reggie V.

“I like the personal service I received from them. They've helped me buy and sell about three businesses and everything went well.” -Chengdong S.

“I think they're very diligent.” -Sally S.

“They are very professional.” -Mr. A.

“They were very informative. They followed through on everything and the deal went very smoothly.” -Mike G.

“They stayed on top of things and they were very helpful.” -Mr. K.

“I've dealt with many of their brokers and found that they’re all on top of things.” -Bob G.

“They were professional and personable at the same time.” -Chris C.

“They communicated with me very well. They let me know what was going on and kept me in a loop.” -Mickey B.

“They return calls quickly which is important to me.” -Walter P.

“Professionalism” -Reid C.

“Pretty professional with the way the handle things” -David T.

“I think they're very professional.” -Carol C.

“Their attention to my needs and willingness to go outside the bounds of discussion to help me” -Jim D.

“They're very convenient because they're right by my house.” -Margaret C.

“They're very personable and they walk you through everything. I was able to ask them as many questions as I wanted without feeling stupid.” -Mr. M.

“I think they did a good job.” -Brien T.

“I liked their down-to-earth and straightforward attitude.” -Alan B.

“They were very helpful, responsive and they had no problems returning my calls.” -Mr. P.

“The ease of communication” -Steve L.

“Russ was very responsive to me.” -Tom G.

“He was very responsive.” -Mr. V.

“I liked the broker whom I worked with.” -Mrs. T.

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