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Acur-It
Imports
(707)
584-1424
5677
Redwood Drive
Suites A, B and C
Rohnert Park, CA 94928
www.acuritimports.com
service@acuritimports.com
William Trbovich, Owner
SERVICES
Overhauls
Preventive Maintenance
Repairs
Tune-ups
HOURS
Mon Fri: 7:30am 5:30pm
CREDIT
CARDS
Amex, Discover, MasterCard, Visa
GUARANTEES
1 Year on Parts
90 Days on Labor
BRANDS
Acura
Honda
Infinity
Lexus
Nissan
Toyota
Other Japanese Imports
CERTIFICATION/TRAINING
ASE-Certified Factory-Trained

Workers Comp Ins.
Liability Insurance
State Lic. No. AG190013
Current Complaint File
Business Practices
CUSTOMER
LOYALTY
Based on 277 random customer surveys made since April 2003 asking each
customer: "Would you use this company again?"

CUSTOMER
SATISFACTION
"Please
rate your satisfaction with the quality received."

RATING
STATUS
We declare that Acur-It Imports has passed all of the rating steps
and has earned the Diamond Certified award, Certificate No. 250.
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Survey
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Owner William Trbovich
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Acur-It Imports has been repairing and servicing Japanese import cars since
1980. William Trbovich has owned and operated it since 1996. Mr. Trbovich
is a 40-year veteran of the auto repair business and is factory trained
by companies such as Honda, Acura, Nissan, and Mitsubishi (he was the
first Mitsubishi-trained mechanic in Northern California). He has 19 years
of factory experience and training with Honda and has earned "Number One"
customer satisfaction and training awards from American Honda.
Mr. Trbovich's
business provides service for Japanese import cars from engine overhauls
and timing belts to oil changes and tune-ups. His mechanics are ASE and
factory-certified and attend many seminars to update their knowledge and
skills. They listen to their customers and practice preventative maintenance
to save their customers money and trouble. The owner, manager, service
advisor and several of the technicians can be contacted by phone, and
each has e-mail listed on the www.acuritimports.com that is checked
each workday.
COMPANY
PHILOSOPHY
"We concentrate on satisfying customers and always aim to meet or exceed
their expectations of service, quality and value. It's our goal to give
you the highest quality of honest and reliable auto repair services possible.
Our customers are our best form of advertising."
EXCERPTED
SURVEY RESPONSES
"They're straightforward and honest about what needs to be done." Chaim
B.
"They are
honest and friendly and they don't make me feel dumb." Eva N.
I went to
another guy who tried to get me to do work that wasn't necessary. The
guys at Acur-It are good and honest." Mariam S.
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Survey Comments
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