Get Back on the Road Fast With High Quality Auto Body Repair Shops
Nobody expects to have a car accident. They're certainly stressful enough without having to worry about finding an auto collision repair shop you can trust. But if you have been involved in an accident, you need just that—a good Sonoma County auto body repair shop that will make your truck, mini-van or car look like new again and restore it to pre-accident condition.
There are many shops to choose from, including auto body shops in Sonoma County that serve the major cities of Santa Rosa, Rohnert Park, Petaluma, Windsor and Healdsburg, as well as all the smaller towns and West County.
For most people, choosing a shop is a mystery. It’s obvious when the dents are gone and paint is new, but how do you find an auto body shop that will do it right? One you can trust to straighten the frame, install a new windshield and apply new auto paint—and everything in between?
Information is the key. It will give you the confidence you need to make an informed decision. But where should you begin?
Why Trust Diamond Certified Car Body Shops Rated Highest In Quality?
Only the best auto body shops in Sonoma County have earned the Diamond Certified award by scoring Highest in Quality in the most accurate and rigorous ratings process anywhere. So you’ll never be fooled by fake reviews, since all research is performed by live telephone interviews that verify only real customers are surveyed. Most companies can’t pass.
Thousands of local collision center customers have been interviewed in live telephone calls, and only shops that scored Highest in Quality in customer satisfaction, a 90+ on a 100 scale, as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program cuts out mediocre and poorly performing companies. If you want quality, you’ll have confidence in choosing Diamond Certified companies. And you’re backed by the Diamond Certified Performance Guarantee.
Know Your Rights When Selecting a Local Auto Body Shop
Whether the car accident was your fault or not, you have the right to choose the car repair shop that repairs your vehicle after an auto crash. Sure, your insurance company may recommend shops. But the final decision is always yours. Most insurance companies have agreements, known as direct repair programs (DRP), with collision repair facilities in Sonoma County.
While this seems like a convenient alternative to researching and choosing a shop on your own, this is one area where information is key. Why? Insurance companies often enforce strict limits on the repairs done at DRP shops that cause them to cut corners, including in the quality of the replacement parts and the time the shop spends on the repairs. If you’re not careful, you can end up getting an inferior repair job.
Remember, it’s vital that you choose a qualified shop for collision repairs for your car, truck or mini-van. This avoids conflict and can preserve the value of your vehicle. Incorrect body damage repairs are often not reversible, devaluing your vehicle and compromising your safety. If you hire the wrong auto body repair center and another shop can repair the damage they’ve done, you’ll probably have to pay for additional repairs out-of-pocket since car insurance companies rarely pay for the same repairs twice.
Further Research on Auto Collision Centers
You’re probably in a hurry to have your collision damage repaired at one of the auto body shops in Sonoma County that serve major cities like Santa Rosa, Healdsburg, Windsor, Rohnert Park, and Petaluma—and all the smaller towns in the West County.
However, it’s in your best interest to slow down and research a few local shops to find the one that will best serve your needs and repair your vehicle right the first time.
While it’s usually best to choose a Diamond Certified company because of their Highest in Quality rating, it may not always be possible. If you’re unable to choose a Diamond Certified company, you can improve your chances of finding a decent auto body shop by checking them out on the California Bureau of Auto Repair website. You'll find a list of shops that are licensed and in good standing with the state. While not containing any customer satisfaction, research, you will be able to see if complaints have been filed with the state or the shop’s license has been revoked.
The car body shops with certified auto collision repair technicians on staff tend to have more training and up-to-date knowledge of the newest repair methods. There are even green auto body shops. These have earned certifications and competed courses on environmentally responsible collision repair and auto painting services. If these credentials are important to you, make sure to ask the shops for a list of industry recognition and qualifications.
Many body shops will offer to handle insurance paperwork for you. This can be a valuable timesaver, so ask the shops you’re interviewing if they have experience working with insurance companies.
Auto Body Parts and Auto Body Insurance Requirements for Sonoma County
Another factor to consider when researching paint and body repair shops is the quality of replacement parts each shop uses. Just as it’s your right to choose which shop to hire for collision repairs, you’re usually entitled to choose the parts that are used. OEM (Original Equipment Manufacturer) parts are manufactured to fix your car exactly and may last longer than aftermarket parts. Refurbished and salvaged parts often come with no warranties since their safety and lifespan cannot be guaranteed.
If you did not cause the accident, immediately tell the car body shops that you want OEM parts installed. If the accident was your fault, ask about your specific case. There may be wording in your insurance agreement mandating use of aftermarket parts, refurbished (repaired) auto parts or salvage parts. However, it may be worth paying the difference between aftermarket parts and OEM parts to get better quality parts installed.
If you live in West County in the smaller cities of Graton, Occidental, Camp Meeker, Bodega or Monte Rio, your insurance company may want you to bring your wrecked car, truck or minivan into a local auto body collision shop for an auto body repair estimate. Luckily, because of their ability to tow in wrecked or totaled vehicles, car body shops in larger cities may be able to provide repairs rather than leaving you stranded. For example, auto body repair shops in the Santa Rosa area of Sonoma County can also serve the smaller cities of Roseland, Fulton, Forestville, Penngrove and the Larkfield-Wikiup area.View/Print