Sonoma – Air Duct Cleaning

  • Company Information
  • Contact Information
  • Areas Served | Services | Key Brands
(707) 742-3949

Serving all of Marin and Sonoma counties including Mill Valley, San Rafael, Novato, San Anselmo, Santa Rosa, Petaluma, Rohnert Park and Healdsburg.

Services include fireplace chimney sweeping, chimney cap repair, chimney crack repair, flue inspections and air duct cleaning. Brands include Rotobrush... DCID7075410775

Search Diamond Certified Companies

Researched Articles
Why Trust Diamond Certified Air Duct Cleaning Companies Rated Highest in Quality?
An air duct cleaning contractor removes dust and debris.

You are the customer. If your goal is to choose an air duct cleaning company that will deliver high customer satisfaction and quality, you’ll feel confident in choosing a Diamond Certified air duct cleaning contractor. Each has been rated Highest in Quality in the most accurate ratings process anywhere. And you’re always backed by the Diamond Certified Performance Guarantee. Here’s why the Diamond Certified ratings and certification process will help you find a top-rated air duct cleaning company and is unparalleled in its accuracy, rigor and usefulness:

1) Accuracy: All research is performed by live telephone interviews that verify only real customers are surveyed, so you'll never be fooled by fake reviews.

2) Statistical Reliability: A large random sample of past customers is surveyed on an ongoing basis so the research results you see truly reflect a Diamond Certified company’s top-rated status.

3) Full Disclosure: By clicking the name of a company above you'll see the exact rating results in charts and read verbatim survey responses as well as researched articles on each qualified company.

4) Guaranteed: Your purchase is backed up with mediation and the Diamond Certified Performance Guarantee, so you can choose with confidence.

Click on the name of a Diamond Certified company above to read ratings results, researched articles and verbatim customer survey responses to help you make an informed decision.

More than 200,000 customers of local companies have been interviewed in live telephone calls, and only companies that score Highest in Quality in customer satisfaction–a 90+ on a 100 scale–as well as pass all of the credential-based ratings earn Diamond Certified. By requiring such a high score to qualify, the Diamond Certified program eliminates mediocre and poorly performing companies. Read detailed information about the ratings and certification process.

How to Choose
Does Your Sonoma County Home Need Air Duct Cleaning?

Is some symptom leading you to want an air duct cleaning? Is there mold growing on your air ducts or the smell of mold when you turn on the furnace? Do you suffer from asthma or allergies and find yourself having a difficult time breathing in your house? Do you have many pets with lots of fur and dander flying? Before going for an air duct cleaning, you’ll have cleaned your house and consulted with your doctor for any health concerns. It may be time to consider an air duct cleaning....

Read More »
Expand

Is some symptom leading you to want an air duct cleaning? Is there mold growing on your air ducts or the smell of mold when you turn on the furnace? Do you suffer from asthma or allergies and find yourself having a difficult time breathing in your house? Do you have many pets with lots of fur and dander flying? Before going for an air duct cleaning, you’ll have cleaned your house and consulted with your doctor for any health concerns. It may be time to consider an air duct cleaning. Air duct cleaning cleans your heating and/or cooling system – from the coils to the ductwork that runs throughout your home to the registers and grilles that send air to and from the heating or cooling mechanism.

If you live in Sonoma County, whether you live in Windsor, Santa Rosa, Petaluma, Rohnert Park, or Healdsburg, no doubt your home has been bombarded with coupons. No matter where you are looking, you want to be sure you are getting a complete cleaning from a qualified firm, and coupons may not be the best guide. Use the information below to help you decide on the best air duct cleaning company for you.

What About All Those Offers for Air Duct Cleaning in Sonoma County?
You want your home in Sonoma County, whether you live in Santa Rosa, Windsor, Petaluma, Rohnert Park, Healdsburg, or Sebastopol, Cotati, or Guerneville, to be clean and healthy. You’ve heard about concerns about indoor air quality. You know that pollutants can build up to greater concentrations indoors than in the outdoors. If you have asthma sufferers or allergies, or have lots of pets, you may be even more aware of air quality. Will an air duct cleaning help resolve the problems? Logically, air duct cleaning can make sense because air ducts and your heating/cooling system send air through your home. Air may have dust or other particles in it, and those particles may accumulate over time. So it makes sense to clean the system once in a while, if you decide to. But don’t listen to impractical claims that air duct cleaning provides huge health benefits. The research simply isn’t there to back up the claims.

There are some definite indications that a system needs cleaning. Any heating/ventilation/air conditioning (HVAC) system that shows signs of mold should definitely be cleaned. (You should also search for the sources that allowed the wet in to start the mold, since it will mold again until you address the root cause.) You should have your ducts cleaned if there are rodent or insect infestations. And if you can see that dust or other material is clogging the ducts or dust actually spits out the registers, air duct cleaning makes sense.

Maybe you cannot be sure that you have a real problem that needs a cleaning. One place to look for help is the company that installed your heating/cooling system. They may be able to help you understand how securely sealed your system is to prevent contaminants from entering, and where possible contamination could enter. You can, of course, also ask an air duct cleaning company. The air duct cleaning company of course wants to sell you something, but a professional firm should be able to provide recommendations.

Extremely low prices on some advertising flyer are signals that something is wrong. If you look at the all the elements that must be cleaned in a complete service, you will see that it is no small job. In addition, the company has to pay for the equipment, including the vacuum systems. Often, you will find advertisements for a teaser rate, then the company piles on charges so that you end up with a big bill. Avoid working with companies tease like this. As far back as 1996, the EPA estimated that a good air duct cleaning job costs between $450 and $1,000. Look for an air duct cleaning company that will provide a reasonable estimate, taking into account the size of your house and ductwork, access to the heating/cooling coils, and the entire system.

Pressuring you to commit to annual cleanings is another sign that something is wrong. Duct-cleaning frequency depends on who is living in the house e.g. smokers, asthmatics, people with allergies, what animals are present, etc. It can also make a difference when there is a change in conditions, such as a sudden increase in rain and subsequent water damage followed by mold, and similar variables. Since the absolute benefits of an air duct cleaning are not yet completely documented, you should have it done only as needed. Air duct companies themselves estimate that a cleaning lasts between three to seven years. This very wide range that makes setting up a schedule less than helpful. Also, if you have the misfortune to encounter a poorly trained technician, your heating and cooling system runs the risk of damage every time you have a cleaning. A good air duct cleaning company will understand that cleaning should be on an as-needed basis and not try to lure you in annual contracts.

What Tools Should be Used to Clean Your Sonoma County Air Ducts?
As you investigate the air duct cleaning companies in Windsor, Santa Rosa, Healdsburg, Rohnert Park, or Petaluma, you may come across claims that some tools are better than others. One type of vacuum is often touted over a different type. Air-duct-cleaning vacuums may be truck-mounted or portable. Some claim that truck-mounted vacuums are superior. However, the trade association for air duct cleaners, the National Air Duct Cleaners Association (NADCA), says that when standards are followed, either a type of vacuum will do the job effectively. Truck-mounted vacuums are usually more powerful, but a portable vacuum can be brought into enclosed spaces, closer to the job itself. If a portable vacuum is used that exhausts into the house, it must have a HEPA filter to prevent particles from being released into the interior space. Your air duct cleaner may use for handheld vacuums and wet vacuums for smaller tasks, and these vacuums should also have HEPA filtration.
The air duct cleaning company should bring other tools besides the vacuum. Brushes are used to agitate the heating/cooling system components and loosen dust. Some air duct cleaning companies may also use an air whip, an air gun, or a blowgun to loosen and move debris. However, fiberglass can be damaged by aggressive tools. Look for a company that uses soft-bristled brushes with fiberglass. Your air duct cleaner might also need tools to cut into ductwork for better access. Inspection tools might include mirrors, a camera or closed-circuit television, or a periscope.

Do Companies Need any Training to Clean Air Ducts in Sonoma County?
The air duct cleaning company, no matter where it operates in Sonoma County, whether in Windsor, Santa Rosa, Petaluma, Healdsburg, Rohnert Park, Sonoma, Cloverdale, or Guerneville, if it offers a complete service, should have a license. Your air duct cleaner should have a C20 contractor’s license from the California Contractors State License Board. The C20 license is for building, maintaining, and repairing heating, air conditioning, and ventilation equipment. In a proper air duct cleaning, the service includes the removing and cleaning the blower motor components, then reinstalling them. Since the blower motor is part of the HVAC system, the air duct cleaning company should be licensed to work on HVAC systems. The state of California requires that contractors include their license number in their advertising. You will notice that many air duct cleaning companies do not have a license. You should ask them what components they include in their duct cleaning service.

Air duct cleaning companies that belong to the National Air Duct Cleaning Association (NADCA) as well as being licensed are also a good choice. Members of the association perform work to the association’s standards. They also adhere to the association’s ethics standards. The companies also pledge to hire at least one certified Air Systems Cleaning Specialist (ASCS), a certification provided by NADCA.

Looking for Reliable Sonoma County Air Duct Cleaning Companies
You are searching for an air duct cleaning company in Sonoma County, whether in Healdsburg, Sebastopol, Petaluma, Cotati, Guerneville, Windsor, Santa Rosa, Rohnert Park, Sonoma, or Cloverdale, that offers reliable service. Like any contractor, air duct companies should expect that you will take common sense steps during the hiring process and cooperate with you. Begin by asking two or three contractors for an estimate. Make sure the estimate is for your particular situation, not a general estimate. Ask the company about its licenses and/or certifications. Ask how long the company has been in business.

California requires that any company that employs people have workers compensation insurance. Check that the air duct cleaning company has it, so that you are protected if a worker is hurt on your property. Also check that the air duct cleaning company is bonded. California requires that contractors be bonded. Look for a company that has general liability insurance, even though the state does not mandate it. Ask for a written agreement before work is started. When getting an estimate, be sure to ask how long the job may take and how many people it may require, and make sure the estimate covers those variables. Ask how the firm plans to protect any pets and the house itself during the cleaning process.

What Does Getting a Sonoma County Air Duct Cleaning Actually Mean?
When you sign up for an air duct cleaning, whether you are living in Windsor, Santa Rosa, Petaluma, Healdsburg, or Rohnert Park, know what to expect from the company. First, the company you hire should look out for safety concerns. Prior to any air duct cleaning, the air duct cleaning company should look to see if asbestos is present in the heating/cooling system. If there is asbestos, it must be handled according to the state guidelines.

Make sure that your air duct cleaning company has the proper tools. A vacuum alone is not enough, since tools such as brushes or blowguns should be used to agitate debris, in concert with the vacuum, which will pull the debris out of the heating or cooling system.

The air duct cleaning company should tell you what components are included in the cleaning. These include the supply and return air ductwork. The supply air duct sends heated or cooled air to the rooms, while the return air duct sends air back to the heating or cooling mechanism. The supply registers, return air grilles, and any diffusers should be removed, cleaned, and reinstalled.

Make sure the supply and return plenums get cleaned. The plenums are boxes that are close to the coil for the heating or cooling device and connect to the rest of the ductwork that travels throughout the house. Check especially for moisture on the supply plenum, which can lead to mold. The supply plenum sometimes gets damp if condensation from the coil is not properly drained.

Verify that the air-stream side of the heat exchanger and the secondary heat exchanger are part of the cleaning. The blower motor and its housing and assembly should be removed, cleaned, and reassembled, leaving the entire blower compartment clean and no oil or other debris on the blower blades. The evaporator coil, drain, and pan should all be clean, and the coils should not be damaged or smashed after the cleaning. Any air filters should be replaced with filters that match the highest standard recommended by the heating/cooling system’s manufacturer. The air cleaner should also be washed.

Do Chemicals Have Any Place in My Air Duct Cleaning?
There are cases where it is valid to use chemicals in your air duct cleaning. Your air duct cleaning company, if following the trade association standards, has the option to clean your evaporator coil using chemicals and water instead of vacuuming. Ask your technician if he or she will use a chemical to clean the coil.
Sometimes chemicals are recommended to prevent mold or bacteria from returning. Be cautious about allowing the use of such chemicals. Consider that if they are applied in your duct or any part of the heating/cooling system, they will be released into the air in your home. Every chemical manufacturer must register the chemicals they produce with the Environmental Protection Agency (EPA), specifying the uses for the chemical. The chemicals cannot be used for anything besides the registered use. There are only a small number of chemicals that are registered for preventing bacteria and mold.

Any chemical for preventing microbial growth must be applied as described on the label or not applied at all. For example, if the label requires rinsing with water, it should not be used, since it is not a good idea to introduce water into your ductwork. Note that chemicals for preventing mold or bacteria are only for application on bare sheet metal. Much ductwork today includes fiberglass duct board, or is flexduct, which includes fiberglass, or consists of a metal pipe lined with fiberglass. Fiberglass and materials that include any fiberglass should be replaced if it has mold, wet, or other contamination, since there are not products approved to clean fiberglass.

Make sure that you really need any chemicals suggested. Ask the air duct cleaner to show you the mold or other microbial growth. Not everything that looks like mold is mold. If your air duct cleaner shows you material from inside your ducts and claims that it is mold, get it checked by a laboratory to prove that it is mold. If you’ve decided to allow the application, the chemical that will be applied should be shown to you, so that you can verify that it is approved for use in your situation. Chemicals to stop microbial growth should always be a last resort. Speak with your air duct cleaner to find out why he or she cannot simply remove the existing growth and then address the source of the problem – for example, improper evaporation drainage – to prevent it from returning.

Resist any sales pitch that tries to convince you that you need a sealant to prevent dust and particles from being blown around your house. In most cases, such sealants do not work. Since they are often sprayed into the ducts, proper coverage is impossible. Besides, a sealant may harm ducts built from fiberglass, reducing their ability to manage acoustics and possibly even harming their fire retardation abilities and voiding the manufacturer’s warranty. The EPA, the NADCA, the North American Insulation Manufacturers Association (NAIMA), and the Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA) do not generally recommend using sealants that are supposed to trap dust. Be aware that there are some sealants that may be appropriate. These sealants may be applicable when repairing damaged fiberglass insulation or fire damage in the ducts. A sealant should never be applied on top of wet, dirt, mold, or the like.

View/Print
Know What You Want
Decide Whether You Need Air Duct Cleaning Services in Sonoma County

No matter where you are looking in Sonoma County, whether in Windsor, Santa Rosa, Rohnert Park, Healdsburg, or Petaluma, you need to be sure of what you are looking for. Going into the search, there are a few things to think about. You need to decide what level of licensing and certification you are comfortable with. You’ll also want to think about what you will consider acceptable as an outcome after the cleaning. Asking yourself the following questions may help you prepare to hire the best air duct cleaner.

  1. Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  2. Is it important to me that my air duct cleaner be associated with NADCA?
  3. Is my heating/cooling system working properly before the cleaning?
  4. Do I want chemicals used in my air duct cleaning?
  5. Do I want a firm that will protect my family, my house, and my pets during ...
Read More »
Expand

No matter where you are looking in Sonoma County, whether in Windsor, Santa Rosa, Rohnert Park, Healdsburg, or Petaluma, you need to be sure of what you are looking for. Going into the search, there are a few things to think about. You need to decide what level of licensing and certification you are comfortable with. You’ll also want to think about what you will consider acceptable as an outcome after the cleaning. Asking yourself the following questions may help you prepare to hire the best air duct cleaner.

  1. Do I want a Diamond Certified company that is rated best in quality and backed by the Diamond Certified Guarantee?
  2. Is it important to me that my air duct cleaner be associated with NADCA?
  3. Is my heating/cooling system working properly before the cleaning?
  4. Do I want chemicals used in my air duct cleaning?
  5. Do I want a firm that will protect my family, my house, and my pets during the air duct cleaning process?
  6. Do I want to make sure my air duct cleaning company is licensed as an HVAC contractor?
  7. What are my ducts made of? Sheet metal or sheet metal lined with fiberglass? Flexduct? Fiberglass board?
  8. Am I looking for an air duct vacuuming company that will offer a realistic assessment of my house and needs?
  9. Do I see mold on my ductwork or smell a moldy smell?
  10. Can I easily access my heating/cooling system components or will I expect the air duct cleaning team to have to create access?
View/Print
What to Ask on the Phone
When You Speak to Your Sonoma County Air Duct Cleaning Company on the Phone

Whether you are looking in Windsor, Healdsburg, Santa Rosa, Rohnert Park, Petaluma, Sebastopol, Cloverdale, Sonoma, Sebastopol, or anywhere in Sonoma County, you can start your air duct cleaning company search using the phone. The phone interview will allow you to weed out companies that cannot provide professional answers to your questions. Compiling a list of questions will help you remember everything you want to ask and will provide consistency so that you can compare answers accurately.

  1. Will you inspect for asbestos before beginning the air duct cleaning process? How will you handle it if it is found?
  2.  Can you describe all the components of the system you will clean?
  3. Will you protect my furniture and floors, or am I responsible for that?
  4. How much will the air duct cleaning cost?
  5. Has your Sonoma County air duct cleaning company earned and maintained a Diamond Certified rating?...
Read More »
Expand

Whether you are looking in Windsor, Healdsburg, Santa Rosa, Rohnert Park, Petaluma, Sebastopol, Cloverdale, Sonoma, Sebastopol, or anywhere in Sonoma County, you can start your air duct cleaning company search using the phone. The phone interview will allow you to weed out companies that cannot provide professional answers to your questions. Compiling a list of questions will help you remember everything you want to ask and will provide consistency so that you can compare answers accurately.

  1. Will you inspect for asbestos before beginning the air duct cleaning process? How will you handle it if it is found?
  2.  Can you describe all the components of the system you will clean?
  3. Will you protect my furniture and floors, or am I responsible for that?
  4. How much will the air duct cleaning cost?
  5. Has your Sonoma County air duct cleaning company earned and maintained a Diamond Certified rating?
  6. Are you associated with NADCA?
  7. Do you use any chemicals in the cleaning, or do you recommend the use of any chemicals?
  8. Have you worked with my type and brand of system previously – furnace, heat pump, air conditioner?
  9. Will you provide a written estimate for air duct cleaning and sanitizing services?
  10. Do you have a C20 HVAC license from the state of California?
View/Print
What to Ask in Person
Questions for Meeting Sonoma County Air Duct Cleaners in Person

You will likely meet your Sonoma County air duct cleaning company personally when the representative shows up to estimate the job. A visual estimate is the best way for the company to know what is actually involved with your home. Some companies may have you describe your system over the phone, in which case, the more you know about it, the better. But speaking in person with someone who will perform the estimate for your house is one of the best ways to get insight into the process.

  1. If you do need to open access points, how will you make sure they are sealed after the air duct cleaning?
  2. How many workers do you think the job will take?
  3. How long will the air duct cleaning job take?...
Read More »
Expand

You will likely meet your Sonoma County air duct cleaning company personally when the representative shows up to estimate the job. A visual estimate is the best way for the company to know what is actually involved with your home. Some companies may have you describe your system over the phone, in which case, the more you know about it, the better. But speaking in person with someone who will perform the estimate for your house is one of the best ways to get insight into the process.

  1. If you do need to open access points, how will you make sure they are sealed after the air duct cleaning?
  2. How many workers do you think the job will take?
  3. How long will the air duct cleaning job take?
  4. Do you see any places where you may have to open up access to my ductwork or heating/cooling system?
  5. Will you use air duct vacuum cleaners in the house that don’t vent outside? If so, are they HEPA filtered?
  6. Do you see fiberglass used in my heating/cooling system? How will you clean it?
View/Print
What to Ask References
Hear Previous Customers‘ Experiences with Local Air Duct Cleaning Companies

It’s best to choose a Diamond Certified air duct cleaner because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from an air duct cleaner in Sonoma County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

If you can’t find a Diamond Certified air duct cleaner in your area of Sonoma County, you’ll have to do some research yourself. If you do, it’s wise to call some references provided by your air duct cleaner. Keep in mind, though, that references provided to you by the air duct cleaner are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process.

So if you do call references on your own, ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  1. Were you satisfied with the air duct cleaning provided? Why or why not?
  2. Was your entire system cleaned or did they just blow some air through the ducts only?
  3. Was the crew pleasant and easy to work with?
  4. Did the air duct cleaning team help you inspect the work ...
Read More »
Expand

It’s best to choose a Diamond Certified air duct cleaner because all certified companies have passed an in-depth ratings process that most other companies can’t pass. If you want quality from an air duct cleaner in Sonoma County and the greater Bay Area, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you’ll never be fooled by fake reviews. That’s because all research is performed in live telephone interviews of actual customers.

If you can’t find a Diamond Certified air duct cleaner in your area of Sonoma County, you’ll have to do some research yourself. If you do, it’s wise to call some references provided by your air duct cleaner. Keep in mind, though, that references provided to you by the air duct cleaner are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process.

So if you do call references on your own, ask for a list of the company’s 10 most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

  1. Were you satisfied with the air duct cleaning provided? Why or why not?
  2. Was your entire system cleaned or did they just blow some air through the ducts only?
  3. Was the crew pleasant and easy to work with?
  4. Did the air duct cleaning team help you inspect the work after they cleaned?
  5. Did you have any chemicals applied to clean your system?
  6. Did the air duct cleaning company recommend any chemicals for killing mold and bacteria?
  7. Did you get a written estimate?
  8. Was the quoted price what you paid? Or did they tack on fees?
  9. Did the cleaners respect your house and leave it clean after the air duct cleaning was completed?
  10. Was there any damage to your heating/cooling system as a result of the air duct cleaning?
View/Print
Review Your Options
Hire Good Air Duct Cleaning Services in Sonoma County

Before hiring a Sonoma County air duct cleaning service, consider these questions:

  1. Is the air duct cleaning company concerned with keeping your family, pets, and house safe during and after the cleaning?
  2. Is the air duct cleaning company licensed and affiliated with NADCA?
  3. Is the air duct cleaning company dedicated to do a complete job, cleaning all components of the system or are they just going to blow some air through just the ducts?
  4. Is the air duct cleaning company acting professionally, and willing to give a ...
Read More »
Expand

Before hiring a Sonoma County air duct cleaning service, consider these questions:

  1. Is the air duct cleaning company concerned with keeping your family, pets, and house safe during and after the cleaning?
  2. Is the air duct cleaning company licensed and affiliated with NADCA?
  3. Is the air duct cleaning company dedicated to do a complete job, cleaning all components of the system or are they just going to blow some air through just the ducts?
  4. Is the air duct cleaning company acting professionally, and willing to give a valid, written estimate of the cost of the air duct sweeping job?
  5. Does the air duct cleaning company recommend the use of chemicals? If so, can they clearly explain the value of doing so?
  6. Does the air duct cleaning company help you inspect the job after it is complete?
  7. Does the air duct cleaning company act in accordance with the best ethics, reviewing the site for possible asbestos?
  8. Does the air duct cleaning company have the appropriate equipment to perform the job safely, especially HEPA filters on any vacuums that exhaust into the building?
  9. Does the air duct cleaning company ask the right questions about the composition of your duct system and explain how they will handle fiberglass materials?
  10. Are the technicians performing the job certified by NADCA?
  11. View/Print
How to Work With
Thinking About Hiring an Air Duct Cleaning Company

Take a bit of time to prepare before you hire a Sonoma County air duct cleaning company, whether you are looking in Windsor, Santa Rosa, Healdsburg, Rohnert Park, or Petaluma. Make sure you know what type of heating or cooling system is installed. Is it a furnace and air conditioner or do you use a heat pump? What is your ductwork made of: bare metal pipes, or pipes lined with fiberglass? Does your system also include fiberglass duct board or flexduct? If you cannot tell, ask for help. Look for signs of mold, and look for signs of animal or insect infestation....

Read More »
Expand

Take a bit of time to prepare before you hire a Sonoma County air duct cleaning company, whether you are looking in Windsor, Santa Rosa, Healdsburg, Rohnert Park, or Petaluma. Make sure you know what type of heating or cooling system is installed. Is it a furnace and air conditioner or do you use a heat pump? What is your ductwork made of: bare metal pipes, or pipes lined with fiberglass? Does your system also include fiberglass duct board or flexduct? If you cannot tell, ask for help. Look for signs of mold, and look for signs of animal or insect infestation. Consider access to your system – make sure the cleaners can get to it. Be aware of areas where the air duct cleaners may have to create access.

Work With Your Sonoma County Air Duct Cleaner
Whether you looking for help in Santa Rosa, Petaluma, Healdsburg, Rohnert Park, or Windsor, always make sure you get a written estimate. Ask any questions you have about how they will clean your heating/cooling system. For example, ask what components they will clean. What cleaning methods with they use - all tools-based or will they also use chemicals to clean. Ask to see the labels of any chemicals the company proposes using and make sure the chemical is to be used for the purpose and in the manner described on the label. Work with your air duct cleaner to protect your furniture and floors, as agreed. If chemicals are used, it’s wisest to clear all occupants of the house, including pets, during the application.

Make it an Easy Job for Your Sonoma County Air Duct Cleaning Company
The more familiar you are with your air ducts and heating/cooling system, the more easily you will be able to get what you want from your air duct cleaning. Understand the materials used in your system. Knowing that you have fiberglass material, for example, will let you expect that the air duct cleaning company will suggest replacing molded fiberglass material instead of replacing it. Decide with the air duct cleaning company who is responsible for covering and protecting the furniture and floors. If you agree to do any of the protective work, do your part. Talk to your air duct cleaning representative about where new access might be needed to facilitate cleaning. Be clear that you expect any additional access to be sealed after the cleaning. Clarity about expectations prevents frustration on both sides. Let the air duct cleaning company know at the start of the appointment that you would like to use their inspection tools to check after the cleaning is done. Make sure the air duct cleaning company can contact you for any questions if you are not on site.

View/Print
Be a Good Customer
Simple Ways To Be a Good Air Duct Cleaner Customer

It's the air duct cleaner’s responsibility to perform quality cleaning on your air duct system. But you play a big part in the success of your air duct cleaner, too. Here are a few simple steps you can take to be a good customer when hiring a Sonoma County air duct cleaner.

  • Be clear and upfront with the air duct cleaner. Let them know what you want from your air duct cleaning, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
  • Remember, a friendly smile goes a long way.
  • Before you hire an air duct cleaner in Sonoma County, restate your expectations and goals, and reiterate to the air duct cleaning representative your understanding of the agreement. Most problems with local aid duct cleaners occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your air duct cleaner if you should call to check on...
Read More »
Expand

It's the air duct cleaner’s responsibility to perform quality cleaning on your air duct system. But you play a big part in the success of your air duct cleaner, too. Here are a few simple steps you can take to be a good customer when hiring a Sonoma County air duct cleaner.

  • Be clear and upfront with the air duct cleaner. Let them know what you want from your air duct cleaning, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
  • Remember, a friendly smile goes a long way.
  • Before you hire an air duct cleaner in Sonoma County, restate your expectations and goals, and reiterate to the air duct cleaning representative your understanding of the agreement. Most problems with local aid duct cleaners occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your air duct cleaner if you should call to check onthe progress or if he will call you with updates.
  • Be sure your service representative has a phone number where they can reach you at all times while they’re cleaning your air ducts. The work will move along more smoothly if your air duct cleaner can reach you for any necessary updates, questions or work authorizations.
  • When your contractor contacts you, return calls promptly to keep the air duct cleaning on schedule.
  • Pay for the air duct cleaning work promptly.

Why would you want to be a good customer? Air duct cleaners in Sonoma County appreciate customers who are straightforward, honest and easy to work with. Your good customer behavior sets the tone from your end and creates an environment conducive to a good relationship. Things may very well go smoother and any problems may be more easily resolved.

View/Print
Check the Work
How Can I Tell If My Sonoma County Air Duct Cleaning Worked?

After the air duct cleaning from your Sonoma County air duct cleaning company, whether in Windsor, Santa Rosa, Healdsburg, Rohnert Park, or Petaluma, take a good look at the heating/cooling system. See if you can see dust or particles. A good air duct cleaning company will often lend you the same tools they use to inspect, so that you can see the job is done. Make sure there are no rip or tears in the fiberglass if your ducts include fiberglass board, flexduct, or metal pipes lined with fiberglass....

Read More »
Expand

After the air duct cleaning from your Sonoma County air duct cleaning company, whether in Windsor, Santa Rosa, Healdsburg, Rohnert Park, or Petaluma, take a good look at the heating/cooling system. See if you can see dust or particles. A good air duct cleaning company will often lend you the same tools they use to inspect, so that you can see the job is done. Make sure there are no rip or tears in the fiberglass if your ducts include fiberglass board, flexduct, or metal pipes lined with fiberglass. Mold should be cleaned from metal pipes, and fiberglass material that had mold should have been replaced during the cleaning.

Make sure that you look at every component that you expected to be cleaned. These include the registers, the plenums, the blower motor, and the evaporator coil. Ask the air duct cleaning company if each component on your list has been cleaned. If they have not been, ask for explanations. Shine a flashlight on the evaporator coil. You should see the light shine through to the other side when the coil is clean. If the air duct cleaner had to make any access openings, make sure they are proper sealed. Test that the system works after the cleaning – in both heating and cooling modes, if you have both.

View/Print
Written Warranties
Checking Work Against Invoice and Asking for Warranties

Your main goal is to ensure that the entire system is cleaned, not just some ducts. You may have prepared your personal checklist of the pieces to be cleaned. Try to get this checklist as part of the invoice. If not, go through the checklist to make sure all the pieces of the system were cleaned as you anticipated.
...

Read More »
Expand

Your main goal is to ensure that the entire system is cleaned, not just some ducts. You may have prepared your personal checklist of the pieces to be cleaned. Try to get this checklist as part of the invoice. If not, go through the checklist to make sure all the pieces of the system were cleaned as you anticipated.

Be sure to ask your air duct cleaning company about warranties. Many provide services with a guarantee of customer satisfaction. Ask what the warranty covers and what the process is for making a claim against the warranty. Ask about the procedure for compensation if the heating/cooling system is damaged during cleaning.

View/Print
Top 10 Requests
Common Requests for Air Duct Cleaning Companies in Sonoma County

Air duct cleaning should be performed by professionals ready to do the full job. You need to make sure that all the components of your heating and cooling system are cleaned properly. These are not really separate service requests, but points that should be covered by any proper air duct cleaning service as part of the standard air duct cleaning.

Clean and Reset System Components
There are supply registers, return air grilles, and diffusers that are spread throughout your house as part of the heating and cooling system. These should all be removed, cleaned, and returned to their places during the air duct cleaning.

Clean Plenums
The plenums are boxes that attach the devices that heat or cool the air to the rest of the ductwork that spreads through the house. Both the return and supply air plenums need to be cleaned, and you should make sure the supply plenum in particular does not have moisture built up.

Seal Access Panels
Sometimes, your air duct cleaning professional will need to cut access panels to get at parts of the system to cool it. You should make sure the access panels are properly sealed after the cleaning.

Heat Exchanger Cleaning
Both the air-stream side of the heat exchanger and the secondary heat exchanger must be cleaned.

Remove, Clean, and Reinstall
The blower motor should be removed and cleaned, along with...

Read More »
Expand

Air duct cleaning should be performed by professionals ready to do the full job. You need to make sure that all the components of your heating and cooling system are cleaned properly. These are not really separate service requests, but points that should be covered by any proper air duct cleaning service as part of the standard air duct cleaning.

Clean and Reset System Components
There are supply registers, return air grilles, and diffusers that are spread throughout your house as part of the heating and cooling system. These should all be removed, cleaned, and returned to their places during the air duct cleaning.

Clean Plenums
The plenums are boxes that attach the devices that heat or cool the air to the rest of the ductwork that spreads through the house. Both the return and supply air plenums need to be cleaned, and you should make sure the supply plenum in particular does not have moisture built up.

Seal Access Panels
Sometimes, your air duct cleaning professional will need to cut access panels to get at parts of the system to cool it. You should make sure the access panels are properly sealed after the cleaning.

Heat Exchanger Cleaning
Both the air-stream side of the heat exchanger and the secondary heat exchanger must be cleaned.

Remove, Clean, and Reinstall
The blower motor should be removed and cleaned, along with

its housing and assembly. The blades must not have oil or other dust, nor should the blower compartment as a whole.

Clean Evaporator
The evaporator coil, pan, and drain must be cleaned. You should be able to point a flashlight at the coil and have the light shine through. If not, the coil is not clean.

Replace Air Filter
The dirty air filters should be removed and their replacements should match the efficiency rating recommended by the heating or cooling system’s manufacturer.

Wash the Air Cleaner
The air cleaner should also be washed as part of the air duct cleaning.

Clean Supply Ductwork
Make sure that the ductwork that send the air supply to the rooms in your house is cleaned.

Clean Return Ductwork
Check after the cleaning that the return ductwork, which sends air back to the heating or cooling device is clean.

View/Print
If Things Go Wrong
Rely on The Diamond Certified Performance Guarantee

Diamond Certified air duct contractors are backed by the Diamond Certified Performance Guarantee. If the air duct cleaner is Diamond Certified and you can’t resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Bringing Conflict with a Sonoma County Air Duct Cleaning Company to an End
As a consumer, you have a few options if you cannot resolve a problem with your Sonoma County air duct cleaning company.

You may go to the California Contractors State License Board (CSLB) Web site, where you can file a complaint. The CSLB accepts complaints about licensed or unlicensed contractors. For licensed contractors, where the board decides that it has jurisdiction, the board has several options....

Read More »
Expand

Diamond Certified air duct contractors are backed by the Diamond Certified Performance Guarantee. If the air duct cleaner is Diamond Certified and you can’t resolve the issue by talking with the owner, contact the mediation department at info@diamondcertified.org or call 800-738-1138.

Bringing Conflict with a Sonoma County Air Duct Cleaning Company to an End
As a consumer, you have a few options if you cannot resolve a problem with your Sonoma County air duct cleaning company.

You may go to the California Contractors State License Board (CSLB) Web site, where you can file a complaint. The CSLB accepts complaints about licensed or unlicensed contractors. For licensed contractors, where the board decides that it has jurisdiction, the board has several options.

The board may refer both parties to mediation. The board may also pursue an investigation. The outcome may include citations and fines, license suspension, a mandate to a contractor to fix a job, or allowing a complainant to hire someone else to fix a job, among others outcomes. For unlicensed contractors, the board may investigate and pursue a court case. If you are mostly interested in getting money, you should take your case to small claims court, as the CSLB cannot guarantee restitution.

View/Print
Glossary of Terms
Sonoma County Glossary of Terms for Air Duct Cleaning Customers

When you want to know if your air ducts are going to be cleaned properly, you need to be able to discuss your system with your HVAC expert. Below are some terms that may help you be more comfortable with the conversation.

advanced reciprocating compressor
Kind of compressor used for improved efficiency when compression refrigerant for cooling.

air handler
In the heating and cooling systems for your house, the part that sends the air through the ductwork.
...

Read More »
Expand

When you want to know if your air ducts are going to be cleaned properly, you need to be able to discuss your system with your HVAC expert. Below are some terms that may help you be more comfortable with the conversation.

advanced reciprocating compressor
Kind of compressor used for improved efficiency when compression refrigerant for cooling.

air handler
In the heating and cooling systems for your house, the part that sends the air through the ductwork.

British thermal unit
Measure of heat. One BTU is roughly equivalent to the amount of heat that a wooden kitchen match gives off.

Also known as: BTU

annual fuel utilization efficiency
A rating on a furnace that indicates how efficiently the furnace uses fuel to make heat. Reported as a percentage. An AFUE of 90% indicates that 90% of fuel is producing heat, while 10% is leaving as exhaust due to combustion.

Also known as: AFUE

CFM
A measurement that shows the number of cubic feet of air that flow by a single point in sixty seconds. Higher numbers indicate greater air flow.

Also known as: cubic feet per minute

capacity
Refers to a system’s ability to affect a specified amount of space. Heating capacity is usually described in BTUs, while cooling capacity is usually described in tons.

carbon monoxide
A gas created by combusting carbon-based fuels when there is not sufficient air. It is highly dangerous, while being odorless.

compressor
A part of a heating or cooling system that determines how much pressure is put on the refrigerant. It is typically part of the outside unit.

condenser coil
The condenser coil is the part of a heating or cooling system that returns refrigerant from a gas to a liquid. Changing the state from gas to liquid extracts the heat. It is typically part of the outside unit.

DB
Unit of measurement for noise.

Also known as: dB, decibels

damper
A damper is part of duct work. It can open or shut to allow or cut off airflow.

downflow
Refers to a kind of furnace that moves cool air from the top and sends warm air to the bottom. Often used when a furnace is placed on the second floor.

ductwork
Pipes that send air from a system’s air handler to the vents located throughout the house.

Also known as: ducts

EER
A calculation that determines how efficient a device’s energy use is. The formula is to divide the device’s BTU by its wattage.

Also known as: energy efficiency ratings

electronic air cleaner
A kind of filter, it can remove large particles and contaminants from the air. For smaller particles, it magnetizes viruses, bacteria, and other tiny particles, then attracts them to a collection surface.

Also known as: EAC

energy saver switch
Makes an air conditioner’s fan and compressor switch on and off in sync, so that less energy is used.

Energy Star
A government program to label devices that offer better energy use than others in their category. This allows consumers to save on energy costs.

evaporator coil
Part of the indoor system for the heating or cooling system, it changes the state of the refrigerant from liquid to gas or vice versa, thus removing heat and humidity from the air.

Also known as: indoor coil

fan coil
A fan coil may be used instead of the furnace and evaporator coil. The fan coil is also an indoor part of the system, and it changes the state of the refrigerant from liquid to gas or vice versa to remove heat and humidity.

HEPA
A type of filter used to prevent particles from re-entering the surrounding space.

Also known as: high efficiency particle air

HSPF
Measurement used to describe how efficient a heat pump is. A higher number indicates more efficiency.

Also known as: heating seasonal performance factor

HVAC
The acronym for heating, ventilation, and air conditioning.

heat exchanger
A part of a furnace that moves heat to the surrounding air.

heat pump
A heat pump moves heat and cold in and out of the house. When used in cooling mode, it performs like an air conditioner to remove heat from the house. In heating mode, it uses heat from the outside to warm the house.

horizontal flow
A kind of furnace that takes air in one side and send it out warmer on the other side. Installed on its side, it is often the type used for attics or crawl spaces.

Also known as: horizontal heater

phantom load
The electricity that a device uses when it is plugged in and not turned on.

plenum
The plenum is sheet-metal box that allow more ductwork to connect to either the furnace outlet or the air handler outlet.

split system
A split system may be a heat pump or air conditioner. The components are installed in two locations, usually inside and outside.

two-stage compressor
A compressor that can operate at two different levels. When properly sized, the device operates 80% of the time at its low level, and 20% of its time at its high level. By operating at the lower level most of the time, the device improves efficiency and reduces humidity level and operational noise.

upflow
A furnace type. It pulls cool air in at the bottom and exhausts warmed air out the top. Often used in a basement installation.

ventilator
A device that gets heating or cooling energy from the indoors air and moves that energy to incoming air.

View/Print
Frequently Asked Questions
FAQ for Sonoma County Air Duct Cleaning Companies

Q: Why Choose a Diamond Certified Air Duct Cleaner?
A: Diamond Certified helps you choose an air duct cleaner with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only air duct cleaners rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified air duct cleaner.

Q: Does it matter whether the company uses a truck-mounted or portable vacuum?
A: When the air duct cleaning is done according to NADCA standards, either a portable or a truck-mounted vacuum can perform adequately. While a truck-mounted vacuum is usually more powerful, a portable vacuum may be able to be brought closer to the job itself. For all portable and handheld vacuums that exhaust into the house, it’s important to be sure they use HEPA filters.

Q: Why does it matter what my ducts are made of?
A: Fiberglass is present in much of modern ductwork, whether in the shape of fiberglass duct board, fiberglass lining for ducts, or flexduct. Older ductwork may be bare sheet metal. The distinction is important...

Read More »
Expand

Q: Why Choose a Diamond Certified Air Duct Cleaner?
A: Diamond Certified helps you choose an air duct cleaner with confidence by offering a list of top-rated local companies who have passed the country’s most in-depth rating process. Only air duct cleaners rated Highest in Quality earn the prestigious Diamond Certified award. Most companies can’t pass the ratings. American Ratings Corporation also monitors every Diamond Certified company with ongoing research and ratings. And your purchase is backed by the Diamond Certified Performance Guarantee. So you’ll feel confident choosing a Diamond Certified air duct cleaner.

Q: Does it matter whether the company uses a truck-mounted or portable vacuum?
A: When the air duct cleaning is done according to NADCA standards, either a portable or a truck-mounted vacuum can perform adequately. While a truck-mounted vacuum is usually more powerful, a portable vacuum may be able to be brought closer to the job itself. For all portable and handheld vacuums that exhaust into the house, it’s important to be sure they use HEPA filters.

Q: Why does it matter what my ducts are made of?
A: Fiberglass is present in much of modern ductwork, whether in the shape of fiberglass duct board, fiberglass lining for ducts, or flexduct. Older ductwork may be bare sheet metal. The distinction is important

for several reasons. First, cleaning is performed by using a brush or other tool to loosen particles, which are then vacuumed up. The bristles on the brush must be soft when used with fiberglass, so that the fiberglass is not damaged. The air duct cleaning company must also be careful about using other tools instead of brushes – blowguns, air whips, and the like may not be appropriate for use with fiberglass. Secondly, once fiberglass is damaged by mold or water, it is recommended to replace it, rather than trying to fix or remediate it.

Q: Why is there mold on my ductwork?
A: Mold typically comes from damp that is allowed to linger. Damp can be a problem with a heating/cooling system if the coil is not properly drained. The coil is at the heart of the system and it is where refrigerant is changed from liquid to gas or vice versa. Changing the state of the refrigerant can remove humidity and heat or can bring heat in. The liquid/gas conversation can have condensation as a by-product. This condensation must drain properly so that mold does not take hold. This is one major source of mold.

Q: My air duct cleaning company showed me mold from my duct. I never noticed it. Are they right?
A: Some air duct cleaning companies will claim that you have mold in your ducts. You should ask for proof. The company may put a petri dish or similar collection device into the duct and then give you the resulting substance as proof that mold is present. Actually, no one can tell if mold is present visually. You should take the substance to a lab and get it tested to be sure it is actually mold.

Q: My air duct cleaning company wants to put a sealant in my ducts. Should I let them?
A: First, ask what the sealant is designed to do. Some sealants are offered with the claim that they will reduce the movement of dust and particles in the ductwork. You should not accept these sealants. First, the sealant will probably be applied by being sprayed into the duct. You cannot guarantee that the sealant will cover the entire surface properly. Secondly, for ducts with fiberglass, the sealant may harm their ability to resist fire and provide better acoustics. The sealant might even void the fiberglass manufacturer’s warranty.

Other types of sealants, such as sealants to mend fiberglass or for fire resistance, might be appropriate for use. Ask what the purpose of the sealant is, how it will affect your warranties, and how you will know that it is working.

Q: My air duct cleaner wants to spray some anti-microbial chemicals in my ductwork. Is that ok?
A: You should approach the use of chemicals in your air ducts very carefully. Sometimes air duct cleaning companies recommend chemicals to fight bacteria or mold. First, you have to consider how you or family members might react to the chemical. Second, you should ask to see the chemical’s label. You should make sure the chemical is being used for one of the purposes identified on the label – otherwise it should not be used. You should also check how the label says the chemical should be applied. If the chemical cannot be applied as directed on the label, it should not be used. For example, if a water rinse is required, it cannot be used in ductwork because water should not be introduced. With caution, chemicals approved for it may be used on bare sheet metal surfaces.

There are no chemicals approved for use on fiberglass or flexduct, or any fiberglass material. If these materials have mold, they should be replaced.

Rather than using chemicals at all, you should search for the source of the problem and try to eliminate it. For example, mold can be eliminated if it is caused by poor condensation drainage if you fix the way the condensation is draining.

Q: What can I do to prolong the life of my cleaning?
A: Air duct cleaners estimate that a clean lasts three to seven years, depending on who lives in the house, heating/cooling usage, the local climate, and the like. Your best way to preserve a clean heating/cooling system is to prevent dirt and water from entering. Make sure the draining in the system is handled correctly. Change air filters annually (at the same time, it’s good to do carbon monoxide testing). Make sure that you are not missing filters, and that the filter holders do not allow air to pass around the filter. Vacuum the house regularly to prevent dirt build up. If you have a major renovation project in the house, seal off the registers and don’t run the system until you have cleaned up after the project. Make sure ducts are sealed and insulated unless they are in air conditioned spaces.

Q: I can see dust on the vents where air flows in my house. Do I need air duct cleaning?
A: You may see dust on the registers, or grilles, where air flows into and out of your heating/cooling system. This does not automatically mean that you should get your air ducts cleaned. You can easily vacuum the grilles clean, or other wise clean them. It is normal for the grilles to accumulate dust over time. Look for large buildups of dust in the vents themselves to determine if you need an air duct cleaning because of dust.

View/Print
Consumer Agencies
Air Duct Cleaning Consumer Agencies

Bay Area SMACNA (www.bayareasmacna.org/)
Contractors State License Board (CSLB) (www.cslb.ca.gov/)
Environmental Protection Agency (EPA) (epa.gov/)
National Air Duct Cleaners Association (NADCA) (www.nadca.com)
North American Insulation Manufacturers Association (NAIMA) (www.naima.org)...

Read More »
Expand

Bay Area SMACNA (www.bayareasmacna.org/)
Contractors State License Board (CSLB) (www.cslb.ca.gov/)
Environmental Protection Agency (EPA) (epa.gov/)
National Air Duct Cleaners Association (NADCA) (www.nadca.com)
North American Insulation Manufacturers Association (NAIMA) (www.naima.org)
Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA) (www.smacna.org/

View/Print
Industry Information
Sonoma County Air Duct Cleaning Information
Popular Types of Air Ducts Serviced by Sonoma County Duct Cleaning CompaniesAir Duct Cleaning Services Available in Sonoma County Cities Served Zip Codes Served
air conditioning ductsair duct decontaminationAgua Caliente
Alexander Valley
Annapolis
Asti
Bloomfield
Bodega
Bodega Bay
Boyes Hot Springs
Camp Meeker
Cazadero
Cloverdale
Cotati
Duncans Mills
El Verano
Eldridge
Fallon
Fetters Hot Springs
Forestville
Fort Ross
Freestone
Fulton
Geyserville
Glen Ellen
Graton
Guerneville
Guernewood
Healdsburg
Jenner
Kenwood
Lakeville
Larkfield
Lytton
Mark West
Monte Rio
Occidental
Penngrove
Petaluma
Rio Nido
Rohnert Park
Roseland
Russian River
Russian River Meadows
Salmon Creek
Santa Rosa
Schellville
Sebastopol
Sheridan
Sonoma
Stewarts Point Rancheria
Temelec
the Geysers
Sea Ranch
Two Rock
Valley Ford
Villa Grande
Vineburg
Windsor
94922
94923
94927
94928
94931
94951
94952
94953
94954
94955
94972
94975
94999
95401
95402
95403
95404
95405
95406
95407
95408
95409
95412
95416
95419
95421
95425
95430
95431
95433
95436
95439
95441
95442
95444
95446
95448
95450
95452
95462
95465
95471
95472
95473
95476
95480
95486
95487
95492
95497
residential air ducts (home air ducts)biocide application
dryer ventsair duct filtration system installation
commercial air ductsductwork vacuuming
heating ductsair duct mold removal
HVAC air ductsmicrobial decontamination
air vent ductsRotobrush cleaning services
 air duct maintenance
 electrostatic air filter installation
 air duct inspection