What did you like best about West Valley Builders Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/7/08 and 1/26/08. Customer last names have been initialized for privacy. 

"They were good workers." - Nicholas A.

"The two men that I worked with were Raul and a man that passed away. They both took a lot of time to work with me. We were kind of ignorant. It was a scary experience but a good one." - Colleen A.

"Organization, hard workers, and coordination" - Yolanda A.

"They were able to accommodate us." - Prescy A.

"Raul was very good. He always responded quickly." - Diane A.

"They were straightforward about what they were going to do and how they were going to do it." - Paul A.

"It was simple and easy. They were flexible, on time, and always available." - Adriana A.

"I really liked how responsive they were, and they returned phone calls." - Ron A.

"The time they got it done" - Lori B.

"Friendliness" - Colleen B.

"Raul ran the job. He was there to answer any questions we had." - Tony B.

"They were professional." - Sandra B.

"The speed of the work, the quality, and the level of communication" - Monica B.

"They lived up to the contract." - Roman B.

"They were timely." - Jayne B.

"He did everything I needed him to do. He was straightforward and honest with me, and his prices were reasonable." - Mark B.

"The pricing, honesty, and professionalism" - Patricia C.

"They did their job and cleaned up after themselves. I liked everything about them." - Angela C.

"They are very efficient, responsive, and timely." - Kathleen D.

"The price" - Clint D.

"It is easy to talk to Raul. He is a nice person." - George D.

"The end results of the job were good." - Kina E.

"They explained what they were actually going to be doing." - Linda F.

"They were very efficient." - Denise F.

"They were punctual, and they always cleaned up before they left." - Christina H.

"They were consistent and quick." - Sandy H.

"They were quick, courteous, and did good quality work." - Brenda H.

"They were here when I called and did what I asked them to do." - Aaron H.

"I liked the ability to choose what level of service we wanted for the add-on." - Mary H.

"I really liked their professionalism, communication, accuracy, and quickness. It was a wonderful experience. We even had an incident where a door accidentally closed, locking them in, but they were very good about it and did not get upset. They were very easy to work with. I am so grateful everyday for my roof." - Jim J.

"They were flexible, thorough, and very cooperative." - Ann J.

"I got a hold of them right away." - Margaret J.

"They were inexpensive." - Robin J.

"I liked the overall service." - Antonia J.

"They have a good reputation and create good designs." - Phyllis K.

"They were very easy to work with, and they did what they said they would do. They were very professional." - Sanjay K.

"They were efficient, they had good timing, they were cooperative, and they did a good job." - Kelly K.

"Easy to work with" - Ken K.

"I thought they were fast and clean." - Jim K.

"Price" - Sophia K.

"They were prompt and here everyday. They got the job done in the time frame specified and within the budget." - Janet L.

"They corrected any problems that came up." - Linda L.

"They were efficient and on time." - Shirley L.

"They were pretty straightforward. Raul knew the subcontractors didnít do a good job and remedied the situation. I was very impressed with that." - Patricia L.

"The quality of the workmanship" - Duwayne M.

"They were very considerate and really listened to what we wanted." - Jennifer M.

"Raul Diaz is very personable and has a great personality." - Susie M.

"They're very easy to reach." - Clarissa M.

"The workmanship was good." - Jody M.

"They were very courteous and got the job done on schedule." - Christine M.

"We liked their work ethic, punctuality, and professionalism." - Annabel M.

"I love the guys." - Hema N.

"The personnel were responsible, the commander in chief kept his word, they were communicative when they needed to be, they didn't cut corners, and they corrected things that needed to be corrected." - Dan N.

"They kept their word and did everything they said that they would do." - Mike N.

"I liked everything that was done. I was very satisfied." - Diana N.

"Their attention to detail and their ability to accommodate us during the work" - Charles O.

"They were just fabulous. They met all of our needs." - Leticia O.

"They were thorough. They came in, did the job, and got it done." - Steve P.

"Raul is a very good worker. He does very neat work." - Vasu P.

"They do quality work. I even gave their card to three associates." - Mukesh P.

"They were prompt." - Stacy P.

"I liked that they were flexible about what we needed." - Blanca P.

"Raul's follow through was excellent. I would use them again if I could afford their price range." - Desiree P.

"They were prompt and on schedule." - Lorietta Q.

"Thorough and good quality of work" - Bryan R.

"They were one of the best contractors I've worked with. They gave me three estimates to choose from, and when they did the work, they always checked in to make sure I was satisfied with what was being done." - Adam R.

"Everything was great. The owner of the company came out often to check on the work. He actually made some suggestions that turned out to be really good ones. The people he had out here working on the addition to our house tried to keep the dust and dirt down. Every step of the way, they were just wonderful. They went above and beyond what I would have ever expected." - Bill R.

"They did what they said within the time frame they said they were going to do it." - Rosalba R.

"I liked the communication. If there was a problem, they were easy to contact and they kept us aware of everything that was going on at all times." - Suezette R.

"They were very efficient and did a lovely job." - Lee S.

"They were really wonderful people. They were easy to work with, they did what they said they would do, and they established a great working relationship with us. They were the best." - Linda S.

"They were courteous, clean, and they did good work." - Susan S.

"I was impressed with the way Raul responded to my questions and concerns." - Donna S.

"The work done was"A1"." - Richard S.

"They were here when they said they'd be, and they did a good job." - Jim S.

"They were flexible." - Marianne S.

"Raul is very personable, and he makes you feel like family. He backed up everything he said and stuck to the estimate." - Laraine S.

"They cleaned up after themselves." - Carrol T.

"They were wonderful. They worked so well with us." - Addie T.

"The work was good." - Ian T.

"They were able to work around my schedule and price range." - Lolita T.

"Raul was very responsive to any of our concerns. He worked with us and was flexible when some plans changed." - Lisa T.

"They did what I asked them to do, and they were here when they said they would be here." - Jan T.

"When we had a problem with some of the work done, Raul listened and rectified it." - Maria V.

"Raul is a nice guy." - Dolores W.

"They were very courteous and timely." - Dorothy W.

"They were very friendly." - Terry W.

"They did what they were supposed to do. The price was fair." - Pat W.

"I think the folks who worked on the roof were very nice, and the salesperson was very helpful. I would say good customer service in terms of building a rapport with the customer." - Kenny W.

"Their employees work hard, and they stand behind their work." - Lin Y.

"The crew corrects their mistakes, and they are responsive." - Sandra Y.

"Their crew was very professional, and the owner came out and watched the project and got a feel for what we needed. It is very rare to see owners come out on projects." - D.R.H.

"We have used them a couple of times, and the work was good." - C.V.M.

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