Painting Contractors

Solano County

Varsity Painting, Inc.

(925) 937-0434

Serving the Greater Bay Area

www.varsity
painting.com
info@varsity
painting.com
Roland Thoms, Owner

SERVICES
Interior & Exterior Painting

HOURS
Mon – Fri: 8am – 5pm
Estimates Available Weekends
& Evenings by Appointment

CREDIT CARDS
Amex
MasterCard
Visa

GUARANTEES
1-Coat Job: 2 Years
2-Coat Job: 5 Years

Workers Comp Ins.
Liability Insurance
State Lic. No. 809250
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 126 random customer surveys made since Aug. 2005 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Varsity Painting, Inc. has passed all of the rating steps and has
earned the Diamond Certified award, Certificate No. 738.

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Survey Comments

According to owner Roland Thoms, Varsity
Painting's focus is on color and peace of
mind. In fact, they even call it the Peace of Mind Painting Experience. This nine-step process, beginning with the opportunity to contact previous customers, includes daily communication with the head painter. From start to finish, it is designed to make painting your home or business a painless experience.

Varsity will come to you, computer in hand, and digitally "paint" your home with colors of your choice. You then receive digital photos of your home painted in two or three different combinations from which to choose. It provides what Roland calls "color confidence" and his customers just love it.

The staff is well treated and turnover is low, resulting in experienced painters trained well beyond the basics of ‘Brushstroke 101". There's always someone available to answer any questions that may arise. And to ensure that your project is completed in a timely manner, Varsity promises to schedule the job on consecutive business days from start to finish. Continuous customer service training and quality work ethic is Varsity's cornerstone.
Delivering a quality paint job worthy of their industry's leadership and Diamond Certified
status is a goal of which they never lose sight.

COMPANY PHILOSOPHY
"We know communication is a big piece of the
job. Whether it's the customer's initial contact
with the salesperson or with the people actually doing the painting, it's important to always keep in communication with the client. We also are concerned with timliness – it's always such a big issue with contractors. We consider it important to do our work in a timely fashion."

EXCERPTED SURVEY RESPONSES
"They were cordial, thorough, and they followed up. If we had a problem they were quick to address it. We're going to call them soon for a rental we have that needs painting."–Frances W.

See Survey Comments