What did you like best about Vallejo Floor Company?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 12-26-07 and 1-6-08. Customer last names have been initialized for privacy. 

"I liked that they were customer friendly. They were very helpful and answered all of our questions." - Elena C.

"They went out of their way to get things done. We were really satisfied." - Antoinette C.

"They were clean, upfront, prompt, and the price was good." - Pat B.

"They were quick, efficient, and they cleaned up after themselves. I was impressed how they took off all the backboard molding and put it back in the same condition it was." - Lucia B.

"They were very helpful and knowledgeable. They worked with our budget, which resulted in us making a same day purchase." - Brent B.

"I liked their quickness. They were pretty good." - Janelle B.

"They were prompt, and I was very satisfied." - Miquian B.

"They were local. They did the job quickly, and it was professionally done." - Walter B.

"They cleaned up after themselves." - Richard B.

"The variety of products, and they were very helpful." - Willie B.

"The promptness, I'm very happy with their service." - Brenda B.

"They got the job done on time, and the price was right." - Mary B.

"They did a good job, and they have good products." - Bob B.

"The office personnel was really cordial and helpful." - Craig B.

"The quality, and the delivery man was nice. I was satisfied." - Leon B.

"Professionalism, and they were easy to work with." - Louise C.

"They just knew what they were doing, and they were able to find the product that I wanted." - David C.

"They were helpful, and I liked their displays. They also had good prices compared to other companies." - Dan C.

"They have the materials that I need, and they respond quickly. They were very handy and accessible." - Rowena C.

"Their ability to keep the customers happy" - Gerald C.

"The service and selections" - Ed C.

"They were local." - Morris C.

"They were very courteous and helpful." - Marie C.

"The way the sales representative handled everything, he was very customer service oriented. I think his name was Jack. He was terrific." - Tony d.

"They were very knowledgeable, and they paid attention." - Gina D.

"Prompt arrival, and they did a good job." - Willie D.

"They were able to identify what I needed and then got me out the best quality at a very reasonable price. That was probably the best experience I've had. They did really good." - John E.

"I liked everything." - Albert P.

"The quality and the professionalism" - Mike P.

"They were very personable, and they understood what I needed. They were outstanding." - Edward Q.

"He knew his merchandise. I was very happy all the way around." - Veronica V.

"They were very accommodating. They took the time to explain the different questions I had about the flooring." - Nancy W.

"They were professional and very helpful." - Debbie A.

"They came through with everything they said they would." - Dave A.

"We dealt with the owner, and he was great." - Matthew A.

"Their flexibility and knowledge, overall, I think they did a very good job." - Dorothy A.

"They showed up when they promised." - Don B.

"They provided good customer service." - Beverly L.

"I liked their promptness." - Regina B.

"They did a nice job." - Don B.

"The person I dealt with was very professional. He was upfront and honest." - Michael B.

"The quality of their materials is very good." - John C.

"He installed carpet on my front porch, and he did a good job." - Ernest C.

"Their ability to be honest" - Robert C.

"The customer service was good." - Felix C.

"The attention to detail and the follow-up" - Brad C.

"The customer service was very good, and they were very nice people." - Roxanne E.

"They understood my problem. They went out of their way to help me, particularly Debbie." - Arlene K.

"I think they are very hard working, and the results come out very nicely." - Sonia S.

"The price, workmanship, and service were good." - Frank Z.

"They really paid attention to the quality of the floor." - Becky A.

"They are friendly and helpful." - Adela A.

"They were professional and did a good job." - David A.

"They were available when I needed them." - Matt R.

"They were pretty responsive when we had some minor issues that needed to be addressed." - Arthur A.

"I like Ron very much. He is straightforward with you. His other guys aren't bad either." - Emma A.

"They have a good selection and do a lot of different services." - Yolanda A.

"They did my brother's house for me to get it ready for sale after he died. They were fast and reasonably priced." - Ron A.

"The salesman was all right, I would give him a"10"." - Robert A.

"They got the materials in when I needed them. I was pretty happy with them." - Joe A.

"They were very convenient. They were really good and I was really satisfied with them." - John B.

"I liked the fact that they subcontracted the various duties that was needed on the job. As such, we had experts dealing with the various jobs, such as the tile man was different from the carpet man and so on. I was very satisfied with the work done." - Janet B.

"They had what we needed and the people that were installing were good about cleaning up after the job was completed." - Thomas B.

"They did a good job." - Carolyn B.

"They had courteous people and what I was looking for in a floor." - Henry B.

"Good customer service and the prices were competitive. They were friendly and helpful when we purchased our tiles and floor padding. The tiles happened to be on sale." - Dave C.

"They were very helpful." - Dott C.

"I liked how quickly I was scheduled for the work to be done." - Donald C.

"They have good products." - Emma D.

"They were always nice." - Jean D.

"They are pretty helpful. I had to reorder some items and they were right there helping me out." - Marlon E.

"They had what I needed, and they were quick." - Manuel M.

"When you have a problem, they come out and fix it right away." - Ken S.

"I think they did a very good job." - Bob T.

"They were pretty clear about how long things would take and what it would cost." - Bill W.

"They are there when you need them." - Bobby Z.

"Their prices are reasonable, and they are a local company." - Bonnie A.

"Their quick installation" - Dewitt A.

"They seemed really knowledgeable about their products." - Shannon B.

"They were timely and did what they needed to do." - Genie B.

"They did a good job." - Evon D.

"They were able to help us lay out everything." - Nick D.

"I liked the fact that they came out and were willing to look at things that we felt needed to be looked at." - Virginia F.

"They arrived on time. We were happy with the carpet and floor installation." - Lisa R.

"The owner was responsive to issues I had with one of the installations." - Judith W.

"They had a good selection, and they were fairly nice about coming out and taking measurements." - Jennifer B.

"They had a really good salesperson and a wide selection of products." - Nicole C.

"I think that their customer service is really good." - Erin H.

"They spent a lot of time with me helping me design my kitchen. Their prices were also good." - James B.

"Their workers and contractors were good." - Dwayne A.

"They did two installations for me, and the guys who installed the granite knew what they were doing." - Camille G.

"The location and the discounts" - Nassar

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