What did you like best about Vacaville Floor Covering?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/3/08 and 1/6/08. Customer last names have been initialized for privacy. 

"I liked the fact that one of the employees called me to check if I had purchased the wrong cleaner."- Larry M.

"Their products are excellent, and they do exactly what they say they are going to do. We are very happy with the results."- Rodney S.

"They took time to answer my questions and showed me the products that I needed. They didnít try to upgrade me or have me spend more money than I was willing to spend."- Wanda P.

"Their willingness to work with me"- Alex H.

"They were good at their job, and they were always on the job."- Cheri G.

"I was impressed with their knowledge of the products. I am very happy with them."- Tim B.

"They were helpful and knowledgeable about the products we were looking for."- Brian H.

"They installed a new floor, and I was very satisfied."- Michelle M.

"I liked everything. They were great. They gave great service, they were friendly, their prices were good, and the installation was great."- Gary C.

"The crew they sent out and their attention to detail"- Jackie M.

"Renee was very helpful and did a great job. I have recommended them to a couple of friends."- Terry L.

"I found their customer service to be friendly. They were also knowledgeable. I enjoyed working with them, and I hope I will again very soon."- Steve R.

"They were prompt and came out on the date and time they said they would."- Jonathan D.

"They were very nice, and they run a small business."- Phil A.

"Their knowledge of the product, good installation, and their pricing"- Nick L.

"I really liked the customer service. They were willing to work with me. I thought that they were very personable."- Greg T.

"They were very helpful. I had to order items for my couch and cleaning supplies."- Bev B.

"The installer was neat, worked hard, and everything was very nice when he finished."- Bud H.

"I liked their attitude with everything. I thought they did a great job."- Norm A.

"They were very personable and nice. I was satisfied with their service."- Dennis A.

"Renee and Tim were wonderful, and the workers were awesome."- Carol P.

"They were in and out and did a great job replacing the carpet."- Doug M.

"The products come in when they say they will."- Wayne W.

"Their customer service was top notch. They were very helpful, knowledgeable, and experienced."- Bonnie M.

"They were very helpful when I was in the store, and the carpet layers were great. They even helped move the furniture. The whole experience was really great."- Pete A.

"They are friendly and treated me like I was a member of their family."- David K.

"I was very happy with the service. They were able to get me exactly what I was looking for and in the correct color."- Rob C.

"Everything was great. They were nice and did good work. Tim was very knowledgeable."- Ron C.

"Their professionalism and their outstanding clean-up job"- David H.

"They were very friendly and helpful."- Patrick B.

"They are friendly."- Kyle F.

"They gave me a good discount, and they were knowledgeable and very nice to deal with."- Darrel S.

"They are friendly, knowledgeable, and really nice people to work with."- Martin D.

"They were very professional and efficient."- Nancy A.

"Everything they did was wonderful, from the sales to the service and installation."- Glenda A.

"They did a good job. It was very well done."
- Margie B.

"I like the fact that it is a small business. I love them."- Lilo B.

"Everything was great. The people were very knowledgeable and courteous."- Margret C.

"They did the carpet installation very quickly, they cleaned up after themselves, they showed up on time, and they did a very good job."- Lisa C.

"The good service and personal interest in our order"- Debbie D.

"They are professional, friendly, and they did a great job."- Sabrina G.

"They worked with me on a difficult problem, and they even helped me move my furniture. They were very nice."- Virginia G.

"They did a really good job with the carpeting."
- Mary H.

"Their service was excellent."- Shelly H.

"They are friendly and get the job done fast. They did excellent work."- Marceine J.

"Their friendly customer service and the attention I received"- Melissa K.

"They weren't pushy, and the installer was wonderful. He laid the carpet all by himself and did a beautiful job."- Diane K.

"They are knowledgeable and personable."
- Khursheed K.

"They were friendly, on time, and they did a very good job."- Lorraine K.

"They did what they promised to do and did it well. They are the best."- James M.

"They had a pretty good crew do the work, and they were very congenial about helping us make decisions."- Leonard M.

"Vacaville Floor has a very personable feel in terms of their service. I was greatly satisfied."- Becky M.

"They were prompt and did a good job with high quality material."- Louie P.

"Their customer service was helpful, and they were pleasant to work with."- Miguel R.

"They were dependable, arrived on time, and did an excellent installation."- Marilyn R.

"Their personalities and the way they conducted themselves"- Heidi S.

"Friendly, and they were able to get the job done quickly."- Gary S.

"We received great service from them."- Carol S.

"I like their honesty and frankness."- Marlene S.

"The customer service was excellent, and they have a large variety to choose from."- Delores S.

"They offer good quality products."- Robin V.

"I liked their product knowledge. I would definitely use them again if a different installer was provided."- Linda W.

"The owners are very nice. Renee answered all of my questions."- Luana W.

"They are a friendly, family oriented team who is genuinely interested in satisfying my personal likes."- Mary W.

"I liked the fact they followed up with me when my dog had eaten a piece of carpet."- Leonard A.

"They were very patient with me and prompt on the installation. I really liked the people from Vacaville Floor. I was thoroughly satisfied."- Marleaux F.

"The personal touch they put on the installation"- Timothy H.

"Everything was great, good prices and nice people."- John P.

"They were recommended to me by a friend, and I was happy with the service they provided for me. They were friendly and helpful."- Anna P.

"Their service was great. I told them the carpet I wanted, and they were able to get it for us and install it right away."- Richard R.

"Friendly and good service"- Deanna S.

"They came when they said they would."- Carolyn F.

"They seemed to care that we were happy with our purchase and installation."- Terri G.

"They were very informative with all the different options. We are thrilled with the outcome."- Melanie G.

"They are very personable. I have used them twice now and plan to use them again really soon. They really do good quality work."- James H.

"They were willing to work with me on the price."- Ian I.

"They let us borrow samples and were knowledgeable about the different carpet types. They also worked with us to change orders at the last minute."- Helen J.

"I liked one owner."- Sherry L.

"The quality of their work was very good."- Madelyn T.

"They were nice and answered all of my questions."- Jan M.

"The two young ladies that came over for the color selection were very good."- Alicia P.

"I like the people in the office."- Carol C.

"They are personable on an individual basis. They try hard to accommodate you if there is an error made."- Sharon M.

"Roger, the installer, was a nice guy."- Chris R.

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