What did you like best about State of the Art Cleaning Services, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/28/08 and 2/4/08. Customer last names have been initialized for privacy. 

"They were available and they did a good job. Also, it wasn't too expensive." - Kathy B.

"They were very thorough. The carpets have stayed clean longer than normal." - Susan B.

"They just do a fabulous job. They have cleaned my carpet for years." - Jenny D.

"They were fast and professional. They spotted the carpet." - Carol E.

"He has always been reliable." - Sherry G.

"I love him. He's the best, hands down. I'd give him only the highest of ratings in everything." - Tiffany G.

"They are open to suggestions that I give them. They get about their business and get going. I am very impressed by their work." - Tamara H.

"They are very efficient, friendly, and accommodating." - Brenda L.

"I love those people. I've used them for the past three years. They are thorough, fast, and they make my carpets look good." - Angie L.

"They did a good job." - Lori L.

"The overall service, they did an excellent job." - Margaret L.

"They did a good job and they were professional." - Bonnie M.

"I've used them several times. Dave is reliable, does a good job, and he looks at things. He analyzes. His integrity is impeccable. If there's something that can't be done, he will let you know. He gives one hundred and twenty percent, in that he does extra things that need to be done." - Carolyn M.

"It was very rewarding for me, since I own a carpet cleaning company myself. He has great knowledge in the cleaning industry and is quite personable. I had a pleasant experience. I liked everything about the company." - Felicia M.

"I have used this company for ten years. Dave is accommodating, friendly, professional, and he treats the place as if it were his own. He is careful with the furniture. The prices are fair. He is just excellent." - Joanne N.

"Extremely thorough" - Sally P.

"We have very old carpets that needs to be replaced. They made it look decent." - Genele R.

"I like the professionalism and the outcome of the work. I've been using them for eight and a half years." - Hilda R.

"They pay attention to details. I feel confident that they will do it." - Roger S.

"The technicians were very personable and knowledgeable." - Kathy S.

"I've used them for years. They are very friendly and professional. They go out of their way to do a little extra without being asked. They've always been prompt and available. The guys that come out are so down to earth." - Carolie S.

"Their prices are reasonable. They provide good service." - Valerie S.

"We have been using them for years. I love the way they do my carpets." - Ursula S.

"They cleaned the carpets really well. The guys were very nice." - Stuart V.

"They are friendly and they worked very hard." - Joanne W.

"The boys do a good job. They are thorough and they are always on time. They just go ahead and take care of everything. The service is good." - Ken W.

"They kept their promise. They did a great job. They were reasonable in price." - Barbara A.

"I really liked who cleaned. They were very nice and professional." - Marilyn B.

"I liked how clean the carpets got." - Danielle B.

"I like that there is a lot of value in the products and services that they offer. Their ability to clean the carpet is far beyond better than anyone else." - Randy B.

"They came in and did their job. They left and they did an excellent job." - Kathy B.

"They were thorough. They came when they said they would and did a good job." - Jan B.

"Convenience and service" - Eddie C.

"They did a great job." - Stephanie C.

"They do a really good job. I like their personalities." - Karen C.

"They are on time. They do a really good job." - Tori C.

"He is very polite. He comes in quickly. If I need something immediately, he is pretty much right there." - Heidi C.

"I know the owner and I like him." - Jeannie C.

"They are prompt, clean up after themselves, have good prices, and they are professional. They are just very pleasant to work with." - Jeri D.

"They do a great job. They are very friendly and nice guys." - Nancy D.

"They are very friendly." - Karen D.

"I would recommend him to anybody. He has great quality and great customer service." - Lisa D.

"They are thorough, quick, and they clean up after themselves." - Stacia E.

"They were very thorough. They had a professional attitude." - Alison E.

"They did pretty much what I wanted, and at the last minute. They went the whole nine yards." - Bill F.

"They do a really good job. They are fabulous." - Shirley F.

"They had excellent service. The carpets were clean." - Abe F.

"We have used this company several times. Dave is very honest and reliable. Anything I ever need done is done. His work exceeds expectations. Dave is a very pleasant man. The first time we hired him, we were moving in. There was an issue with the house being a mess, due to the previous owners not cleaning the carpet. The seller indicated they would have the carpets professionally cleaned, but not only was it not professionally cleaned, it was not cleaned at all. We were out of time in terms of bickering over a contract. We were there with our moving van to move the furniture in. It was an emergency situation for us. Dave was very pleasant about our emergency situation and worked very quickly to get the carpets cleaned." - Beth G.

"The work was done fast and properly. We were quite satisfied." - Margie G.

"They were quick, affordable, and I could trust them. My granddaughter spilled some juice on a light colored carpet. Dave asked us not to touch it. They came the next day and did the whole room, and it was very clean. I will be calling them tomorrow for more cleaning." - Trish G.

"I liked the price and the quality. They were right on time and they did what they promised." - Jose G.

"They got the job done right." - Rose G.

"They are incredibly friendly and reliable. I've used them for years." - Natalie G.

"He does a good job. He is timely and conscientious." - Joan G.

"They did a good job." - Gina G.

"They are thorough. They came back several times for a spot that just wouldn't come out. They got most of it." - Robert H.

"They were very knowledgeable about their products, cleaning carpets, and upholstery. They explained things in detail to us. They did an excellent job." - Annette H.

"The cleaning, personalities, and the way they do the job" - Al J.

"They are thorough." - Kank K.

"The outstanding job that they did, their customer interaction is excellent." - Marie K.

"They were very courteous." - Laura K.

"We've used his company for years. He is wonderful." - Martha K.

"They did a fantastic job. I left and came back to find everything very clean." - Mary M.

"They were very personable and the customer service was good." - Sherrie M.

"They are extremely thorough, friendly, and reliable. They are fabulous." - Beatrix M.

"I had a spot that did not come out when they first came out. He came right back and took the spot out without charging us. My mother-in-law has used them for years. I found Dave to be quite trustworthy." - Lisa M.

"They were just friendly and quick." - Kelly M.

"Dave is reliable. I always use them." - Dorothy N.

"I don't think they use the same amount of detergent that the others use. We don't have a lot of residue. They do both our office and our home. We are very pleased." - Robert N.

"They coordinate well with my other vendors. I trust them." - Chris N.

"They do a great job cleaning my carpets. They are always on time. They are very professional, friendly, and efficient." - Marcia N.

"They got the carpets cleaned. They were personable and friendly. They were quick and on time. The carpets dried quickly. I will be calling them again soon." - Mike O.

"Their professionalism and their ability to get the carpet cleaned" - Jeff P.

"They were very personable, professional, and they were careful with my furniture." - Cheryl P.

"Dave was outstanding. He has been doing my carpet for five or six years and I won't go to anyone but him. He is down to earth and he is the type of man that tells it like it is. He tells me what he can and cannot do. I respect his honesty." - Wilfred P.

"They were really neat. They were organized and did everything in a timely fashion." - Annie P.

"They cleaned up after themselves. They were professional and they got the carpets really clean." - Betty R.

"It is very thorough." - Alicia R.

"The quality of work" - Valerie R.

"They do a good job. They are quick and efficient." - Rita R.

"The job they did was cleaner than any company we've ever used." - Karole R.

"I am always very pleased with the service they provide me." - Carol S.

"Friendly service" - Judy S.

"The quality of their work, I have recommended them highly to friends. I know they are equally as happy with their work. These guys really do an excellent job. They will even move furniture for me. I have tried other companies, but they leave my carpets wet. I never have that problem with State of the Art." - Diane S.

"They are very thorough and very nice." - Carol S.

"He gets the carpets cleaned." - Sandy V.

"They came right in and cleaned the carpets." - Dorothy V.

"The personal service they provide, they are kind and trustworthy." - Angela W.

"I have been very pleased with their services." - Marilyn W.

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