What did you like best about Loudermilk Construction?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 2/18/08 and 2/25/08. Customer last names have been initialized for privacy. 

“When the job was quoted, it was realistic, and they lived up to their word.” —Crystal

“Just a nice company to work with, and they did a good job.” —Patti S.

“The work and the way they cleaned up after themselves” —Hank H.

“He came up with some great ideas and also listened to my ideas. He was very flexible. He also devoted a lot of time to my project and it didn't seem like he was running off to do other things.” —Jan H.

“The quality of the craftsmanship, it's really good. He's the best contractor that I've worked with.” —Bea P.

“He is honest, straightforward, and knows what he is doing. I've used him for a long time.” —Grif G.

“I liked their availability, and the communication was great. Bob was very professional and reliable.” —Ralph D.

“Their efficiency, it was done very quickly and professionally.” —Loraine T.

“I liked that Bob kept control over his workers. They followed directions, and his explanation to his workers about what I wanted was very clear.” —Onita

“He is always on time. He's the best contractor that I have ever had.” —Paul B.

“I liked that he listened to what we wanted. Even though it was not what he thought would be best, he listened. We went with some of his suggestions, but he didn't mind that we didn't go with all of them. He wanted to do the job. Not that many people say they actually like their contractor after a job, but we really do like him. I have recommended Bob's company to many people.” —Nora R.

“Reliability” —Judy G.

“They were punctual.” —Craig B.

“They are reliable, do top quality work, and they don't leave a mess. Bob is very responsive. I've called him for a number of things.” —Barbara K.

“They were here, and they did their job.” —Mrs. V.

“The quality of his work, the professionalism, and he was very honest. He cared about his work. I had him work on my kitchen while another company worked on the bathroom. Doing business with him was a better experience than with the other company. He was totally professional in the way he handled his customers. He was very responsive and did an excellent job.” —Hazre R.

“They were on time and got the job done right.” —Rick

“They were timely, the estimate was accurate, and the workers were very polite.” —Susan F.

“I thought they were pretty fast about getting the work done.” —Brad

“Bob is a nice guy, and his workers are very good. I am very satisfied. They also have good follow-up.” —Mrs. L.

“Great design, and he did what he said would do. In fact, he did more than we expected.” —Lori C.

“The quality of the work” —Peggy M.

“He showed up when he said he would.” —Katie R.

“Their integrity” —Clifford C.

“Everything they did was explained in great detail.” —John K.

“We've used them twice. They are responsive, timely, and willing to take on small jobs. You can't ask for more than that.” —Chuck B.

“Personable and a timely response” —Jim W.

“He was very responsive to my questions.” —Rosemary M.

“He told me exactly what had to be done, how long it would take, and how much it would cost. He stuck to it.” —Sharon S.

“He started and completed on schedule, and he did everything he said he would do.” —David M.

“Bob is very good at communicating with his customers. He is also good at getting the work done in a reasonable amount of time.” —Tim M.

“He was very communicative. He answered all of my questions and concerns, day or night.” —Jan S.

“They were affordable, and they did a great job.” —Debra F.

“He was very reliable and had good people who did quality work.” —Kathy A.

“Bob is very helpful and nice.” —Amy S.

“They did what they said they were going to do, at the price they quoted. They were pleasant, clean, and they followed through.” —Lynn C.

“The price” —Barbara U.

“They were prompt and on time. I was very impressed with the quality of the job. The crew was good, and the owner himself was not only personable, but he did what he said he was going to do. The job I had was so small that a lot of contractors wouldn't do it.” —Mike B.

“They were very diligent, quick, and they gave a good written estimate.” —Tyson B.

“They were here everyday, and they finished a week and a half early.” —Bob H.

“When Bob gives me an estimate, that is what it ends up costing me. His crew is very good too.” —Abbey S.

“We are very happy with the finished product. His interpersonal skills are very good.” —Michelle K.

“He got right to work and got it done.” —Ron T.

“Bob is very consistent. He was here when he said he would be here, and he did what he said he would do.” —D'Ava G.

“Reliability” —Debbie K.

“They were prompt, and they did very good work.” —Joe D.

“I liked the way he cared about the job. The communication between Bob and myself was very good. He helped us get through any problems that came up.” —Al W.

“They were prompt and easy to work with.” —Scott

“They were always here when they said they would be here, and they cleaned up. Bob was also very responsive when I asked him questions.” —Marsha M.

“I just thought they did a good job.” —David C.

“He was very personable, and he was also concerned about his customer.” —Betty J.

“They were on time.” —Larry

“They were very helpful.” —Mary S.

“Bob is a nice guy with a great personality. He came back and took care of things that needed to be fixed. I am satisfied with the company.” —Earl M.

“They did the work quickly.” —Tammy

“They came when they promised and finished in the proper amount of time.” —June H.

“He tries to please the customer.” —John U.

“He is very conscientious.” —Chris T.

“I liked Bob. He was always willing to listen. He was concerned that the job was done right.” —John Z.

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