What did you like best about FitzPerfect Windows & Doors?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 1/22/2008 and 1/27/2008. Customer last names have been initialized for privacy. 

"I liked the quality of the windows and the way they put them in. It looks nice." - Audrey G.

"I liked Brad. I liked his style, price, and the fact that it is a family business. I have no complaints." - Steve C.

"The guy who came and did the measurements, Brad, was a very nice. I thought he was really easy to work with." - Douglas R.

"His attitude, and the fact that he kept us posted on everything that was going on. We were very satisfied. It was very professional." - Robert A.

"Easy to work with, and they worked with our schedule and did a good job. I thought the customer service was great." - Dave Y.

"They were on time, and everything was perfect." - Jeanette B.

"They are solid, quiet, and they fit well. They did a nice installation job." - Ben F.

"I liked the price. They were fast, and they did the job. I liked the windows I purchased. They did a very good job." - Silvia M.

"They kept their word. I was extremely happy with them." - Sharon O.

"The guy who sold us the windows was helpful and friendly. The price was good, and the windows look great." - Donna R.

"I was very satisfied with my contact, Bob. I would recommend Bob to anybody. He got things done and had a great personality." - Richard H.

"The guy who did the estimate was the same guy that did the installation. I did not have to worry about any miscommunication between subcontractors or anything like that." - Anthony S.

"The quality of the work was good. The labor and time, everything they put into it was good. I was so impressed that I have recommended them to other people." - Claude D.

"The customer service was good. The fact that they installed at our convenience and around our schedule was very nice." - Tom P.

"Brad was professional, flexible, and courteous. I liked the fact that they were not a huge company. They are a family-owned business. The windows were of good quality, the work was good, and they offered me a good guarantee." - Judith K.

"Brad is a very nice, friendly, and respectful guy. I will use his services again in the future. Brad did a very nice job on my windows." - Freddie A.

"They were neat and prompt." - Ed Z.

"There were no surprises. Brad did exactly what he said he was going to do. When Brad said he was going to be out to my house the next day, he arrived the next day and did a great job. Both my wife and I agree that he did an excellent job." - Mike M.

"They were timely and helpful. We were pleased with the price. In the future, when we need this type of service, we will call them again. We used their services recently to replace two broken windows in our home, and we were really happy with the results." - Noreen O.

"Brad was outstanding. The product he used was outstanding, and his effort was outstanding as well. He took time with my wife, explaining the process, which was going above and beyond my expectations. We enjoyed his presence along with his whole team. Brad" - James K.

"The owner, Brad, whom I spoke to on the telephone, told me how and when he would do the job. He did exactly what he said he would do. I have had no issues with them at all. It was a very efficient system. His clean-up was exceptional." - Johney J.

"I was very satisfied with the price, selection, and the quality of work they performed." - Mike S.

"When Brad had a problem with one of his glass distributors, he kept me informed about it. Brad did an excellent job." - Gregory C.

"Everything turned out well." - Rick B.

"The quality of the product, the windows, and the installation were good. I liked the finished work. He took the time to make sure that the windows were installed properly. My wife says that the comfort level of our house is so much greater because of Brad" - Sandra C.

"The way Brad explained the process and what he was going to do, I plan on using his services again soon." - Dave R.

"The customer service I received was great. Brad is a great guy with a good attitude." - Winston R.

"The windows fit my purpose, and I will use their services in the future." - Linda L.

"They were professional and did good work." - David S.

"Brad is very knowledgeable. I described my situation, and he was able to come up with a solution. I plan on having my front window done this spring, and I will be sure to call him again. In fact, I was told by my neighbor to hold on to his business card," - Tom C.

"They were efficient when they installed the windows, and they worked throughout the day." - Bill T.

"They did a good job. They knew what they were doing." - Daisy P.

"They were very professional, neat, and they cleaned up after themselves." - Kurt P.

"To be honest, everyone in my neighborhood has used them, so I didn't want to be the only one who did not use their services." - Ingrid G.

"The design and the quality of the windows that they offer are good. I have recommended their services to my friends." - Sonya V.

"I received good personal service and a good installation. Everyone who has come to my house has commented positively on the appearance of the door. I liked the way that I was treated by Brad. I liked him." - Paul T.

"They were real people. Brad knew what he was doing. I sat and watched the whole time, and I was very impressed by how he worked. Shelly researched the windows and doors with me, and she worked hard to meet my needs. Brad was on time, finished on time, and" - Debbie C.

"He was quick. He came out to my house, answered my questions, did the installation, and completed the job." - Kathleen D.

"They did very nice work, and I would highly recommend them to everyone." - Dave G.

"Brad is a very personable individual." - Raquel M.

"Their customer service was awesome. They cleaned up afterwards and did not leave a huge mess for me." - Jenny W.

"They were down to earth, technical, and very precise. They always did what they said they would do." - Betty B.

"They gave me the best window options for the best price." - Jolynda C.

"His work was magnificent. He did everything he could to accommodate us. We will definitely use his services again." - Hazel W.

"I thought Brad was a nice guy. He was concerned about my needs and satisfaction. My next door neighbor had used their services too." - Shirley C.

"They had a good response time. Brad was honest in his dealings and offered good, competitive prices for his work. The workmanship was good." - Robert G.

"The way they did the work, and they did it on time." - Fred M.

"They were very professional, and the quality of work was great." - Kelsey R.

"I liked their price, quality of work, and the people were friendly. I will recommend them to all of my friends. I plan to use their services again for my entryway." - Merle T.

"They were very professional, organized, and completed the work in timely manner. They kept the work area clean as well." - Lola A.

"They came in, and everything was done perfectly just as they said." - Dave C.

"The quality of the workmanship was good. They were prompt, efficient, and they cleaned up afterwards." - Karen C.

"The time frame of completion was great, and the installation only took them one day to complete." - Hector C.

"Their personal and professional services were good. They did not carry the windows we needed, so he went out of his way to locate the windows for us. Brad even improved our window sill without charging us. We did not have to worry about anything." - Richard B.

"The windows I have now are good. They are better than the ones I had before." - Jim S.

"The fact that they had great follow through, and they showed up when they said the would. They were clean and neat. They cleaned up every day. There was minimal disruption and maximum results. The workers were really nice and professional. They had all of" - Eva D.

"They were easy to work with, and they did the job as promised. They did everything very nicely, and they cleaned up after themselves." - Brad U.

"He is very personable and very easy to work with. He was in and out, cleaned up perfectly, and left things as he found them. He put up with my children screaming and my dog as well." - Dave O.

"The owner installed the windows and did the work." - Hans W.

"The quality of the product is good. Brad is honest and a good worker." - Bill L.

"I received great customer service. Brad was very congenial. He was an efficient worker and very polite. I received excellent results, and I am very happy with my windows. You also can't beat their price." - Veronica M.

"Brad was very quick and very precise." - Milo S.

"The windows are great. They are energy efficient, and they keep the cold out. I just love them." - Steven M.

"I was pleased with Brad's explanation of their product line. I liked the timeliness of the installation and the quality of their service." - Karen L.

"The work was very clean, and I haven't had any problems. They explained what they were going to do, and they kept my budget in mind. I liked that they didn't ask for a down payment upfront." - Nancy D.

"They kept in touch and let us know what was happening. They did an excellent job." - Gary C.

"They were very professional, and they did what they said they would do. Everything turned out very good. The windows turned out beautifully." - Geri R.

"I like Brad. My family and I use them often." - Tony F.

"I like the look of my windows. I am very satisfied with the outcome." - Patricia G.

"I liked everything about them. He was just so friendly and really nice. I have recommended him to several people I know. I am a real estate agent, and after researching and deciding to use his services, I have found him to be just wonderful." - Patty W.

"That they weren't a big company, and they were very flexible." - Sandra H.

"They came in, did the work, cleaned up, and got out of here." - Jim D.

"It was easy to get a hold of them. He always kept me updated on what was going on, and I liked his personality." - Steve P.

"The follow-through, and the job was done quickly." - Lisa H.

"They were very friendly." - Liz L.

"They were fast and clean." - Vanessa L.

"Brad was easy to talk to, and he worked within my schedule." - Edgar Z.

"Brad was friendly and an easy person to talk to." - Paul K.

"I liked Brad's personal touch and the product." - Norm R.

"The experience that the owner had with installations, and he was very friendly and courteous. He did whatever he could do to help." - Jeff M.

"They were able to do everything without having somebody here watching over them the whole time." - Karen M.

"They were honest and did what they said they were going to do." - Jessica M.

"They got the job done quickly, and I thought the price was reasonable. The quality of the work was good." - Michael H.

"Customer service" - Brenda L.

"The person I dealt with replaced a broken window for me." - Linda W.

"They were very easy to deal with, and they were very accommodating." - Lynn J.

"Their professionalism was refreshing. There were no hidden charges, and Brad did what he said he would do." - Don O.

"The people were very good." - Tom K.

"I like the idea of a knowledgeable and trained person. They were knowledgeable concerning my questions, and the quality of their work was good. Brad was skilled at hanging doors, and his response time was also good." - Christie D.

"I like how my windows look." - Sandy C.

"I liked their polite service." - Ronna T.

"I thought they were good. They gave me a reasonable estimate compared to other people, and they got back to me right away." - Joyce J.

"He was ready to fix anything that needed to be done. He was also very patient with my kids." - Matt G.

"They helped me put in the windows." - Jack C.

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