Auto Body
Solano County
What did you like best about Exotic Autobody?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 07/09/08 and 6/27/09. Customer last names have been initialized for privacy.
“I was very happy. He did beautiful work. He was very straightforward and helpful.” -Anna M.
“Their customer service and their work, they followed up with me and they were really fast. They got my car back to me within a week.” -Brianna B.
“They are professional and the quality of their work is phenomenal. You can't even tell my car has been hit and repaired. They are a full service shop. They are conscious of every detail. They even picked me up and dropped me off at my place of work.” -Christine W.
“I like the quality of the work, the professional atmosphere and the people. They are skilled and professional.” -Chuck C.
“I like the work that they do. They are fast, honest and they do everything they say they will.” -Danielle F.
“Quality of their workmanship” -David E.
“Their politeness, they were always very polite.” -Dixie S.
“They were accommodating to my schedule and very professional in the work that they did. The work they did turned out better than I hoped. I was very happy with them.” -Frank P.
“I've taken my car to them twice. Both times, they did very good work. The work was finished when they said it would be and I had no problems or complaints with anything that they did. The quality was great.” -Harvey S.
“The price, and they do exactly what they are supposed to do.” -Ian H.
“They did great work. They were timely, skilled and professional. I was totally happy.” -James G.
“The quality of their work is outstanding. They painted an old Fairlane of mine. I get compliments on it all the time. They matched the paint perfectly. Also, they are nice people and easy to talk to.” -John H.
“They are very friendly. They do awesome work. I have already recommended other people to them.” -Kristy C.
“They gave me a very fair deal. I had an insurance issue and they helped me with it and gave me a reasonable rate. The work was very high quality and was done in a timely manner as well. On a personal note, I accidentally bounced a check to them and they were so good about it. I was totally embarrassed, but they were very professional and we got through it.” -Lisa N.
“I liked their pricing. It was good.” -Maria P.
“The way that they worked around my schedule, they worked to get my vehicle back to me as soon as possible and the quality of their workmanship was excellent. Every little problem that I ran into, they were able to solve.” -Nathaniel M.
“It was very quick and a very nice finished product. They have a good auto man and a good painter man. They do a pretty good job.” -Peter F.
“The service that they provide and the work they do, I like how they go to bat for you with the insurance companies to make sure things are done appropriately and not incorrectly. They take no shortcuts. Their work is detailed. It is done correctly and it looks nice.” -Ryan L.
“They are very professional and helpful. They try to work things out with you to make it the most economical for you. It is a good shop.” -Sara O.
“Their customer service skills and the quality of their work, they are very easy to work with. They explain things so that the average person can understand.” -Susan C.
“They were quick, efficient and they did a good job.” -Tom B.
“They do high quality work and they are very straightforward and professional. I thought that the quality of the repairs and the paint work was really good.” -Brett M.
“The owner's personality, he was nice.” -Bryan C.
“The quality of the work and the helpfulness, they explain things and return calls. They try to make sure you are satisfied.” -Jean B.
“They were honest, courteous and they did great work. They explained what they were doing on my daughter's car. They kept us updated every step of the way. I thought they went above and beyond what they had to do to make sure we were happy.” -Kylie H.
"They delivered my car on the day they promised. The final price was exactly what they stated in the estimate." -A.A.
"They did the job, and they were done on time." -E.O.
"Meticulous, and they're really committed to getting things right the first time." -J.C.G.
"Good customer service and great work" -M.A.
"Everything, I liked the people, their prices, and their business practices." -P.S.
"They do the job right the first time. The quality of their body work is flawless. Their paint jobs are flawless too." -P.A.
"The quality of the work and how fast they got it done" -Adam B.
"They are easy to deal with. They even delivered my car, before I paid them. I had no problems at all." -Allison B.
"They're very professional. When Jared gives me an estimate, it's always right on. The same goes with the turnaround, he's always on time." -Angelique C.
"They were friendly, and they got the job done quickly." -Ashley M.
"Their customer service was really good. Prompt service and quality work is what I received." -Ben M.
"The price was right, and they finished the job on time. It was a perfect experience." -Beth S.
"They were very professional. They didn't put me on the back burner. My insurance company wanted to use after-market parts, but Jared went to bat for me. They didn't tell me one thing and do another. I admit I'm hard to please, but I really think they're a great shop." -Bill P.
"I like the quality and the personalities of the people who work there. They make me feel at home from the moment I walk in." -Bob J.
"The whole experience, the staff and the quality of the work is incredible." -Bob S.
"The customer service was great. I also liked the way they repaired my car." -Brad H.
"How quickly they did the work, and they kept me notified. When I got the car back, it was clean inside." -Brian L.
"They were efficient, and they did what they said they would do." -Carlos A.
"They were really upfront and honest. Actually, it turned out better than I thought it would." -Chad B.
"I liked the work they did. I plan to go back." -Chanda S.
"They had a professional attitude. They stuck to the quote they gave me. I will never go anywhere else." -Chris L.
"Their customer service was incredible." -Christie A.
"It was fast, and considering the severity of the damage, I was really impressed." -Dan F.
"Quick turnaround" -Dan K.
"Friendly and their "down-home’ attitude" -Dana B.
"They were friendly, and they did really good work." -Dave B.
"Fair, reasonable, and competent work" -Dave M.
"The quality of the work and the way they treat their customers" -Don D.
"Their customer service, promptness, and the quality of service" -Eric J.
"Quality, they delivered results that were better than I expected." -Eric P.
"The fact that the man who ran the place was honest, he really helped me. I had trouble with another company. Jared stepped in and really saved me." -Fernando C.
"They were straightforward and honest. There was no messing around." -Heidi M.
"The owner and the way he handles his business, they complete the work quickly. They've done a lot of work for me. Also, their prices are fair." -Isaac H.
"When they say they're going to get it done, they get it done." -Jaime A.
"They were fast, and the customer service was really good. Scott was the person who helped me." -Jennifer R.
"They were customer oriented, and they did a great job." -Jennifer W.
"The quality of their work" -Jerry M.
"He does fantastic, quality work. He's a great person." -Jessica P.
"They were prompt, and they did quality work." -Jim P.
"The job was beautiful. They were pleasant, and the turnaround was fast." -Jodi T.
"It was easy to get my car in, and the turnaround was fast." -Jodi W.
"I like Jared. He is personable. He did a great job on my truck." -Joe L.
"I liked their customer service. The fellows in the shop were great at explaining everything to me. I felt at home there." -Joe M.
"The condition of my car looks new." -John C.
"They guarantee their work, and they do what they promise to do." -John M.
"They do great paint jobs." -Ken K.
"They repaired my Mercedes. It had a difficult paint color to match, but they matched it perfectly." -Kevin J.
"Jared was great. I only had liability insurance, but he worked with me. He gave me a really good deal." -Kyle S.
"The customer service was great, and the quality of their work was outstanding." -Lou W.
"They went beyond the call of duty. They did a wonderful job." -Martha A.
"Overall customer satisfaction is really big with them, and it shows." -Marvin B.
"I liked the quality of the paint they used and their customer service. I received a quality job. I was pleased with their attention to detail." -Matt D.
"They did a great job of communicating the details to me." -Michael T.
"They were easy to work with." -Michelle R.
"The quality of the workmanship and their amazing customer service, they went out their way to help me. It was the best experience I've ever had with a place like that." -Mitch S.
"I liked their customer service." -Nate M.
"They have great customer service." -Patrick J.
"They did the work in a timely fashion." -P.V.G.
"I really liked their honesty." -Paula H.
"Their customer service, and they kept me informed of everything that was going on." -Rebecca L.
"Customer service" -Rich M.
"I trust him. He's the only one who paints my cars. He also paints my son's car. He always treats me like a friend. He doesn't lie to me. I can't ask for anything more than that. I believe in Jared. I wouldn't use anyone else." -Rick S.
"They did a lot of work in just one day, and it turned out good." -Rob B.
"The quality of the work, and the people were helpful and friendly." -Rob C.
"Their customer service, they were very attentive. They told me exactly when the car would be started and finished. They followed through with their commitment. Nobody does that anymore. They worked on two of my cars." -Ron F.
"Very friendly and honest" -Ryan C.
"They were really quick." -Ryan D.
"I liked their customer service and the promptness at which they got things done." -Serita J.
"The quality, and the guys that work there are friendly. They are a great group of guys." -Steve G.
"They were just wonderful. They walked me through the entire process. They told me what to expect from my insurance company, and they were friendly." -Tahira B.
"Talking to Jared was great, because he's honest. I was quite pleased with the quality of the work." -Terry J.
"They have done a lot of work for me, and they are awesome. They are great people who do great work." -Terry L.
"They were fast and courteous." -Tina M.
"They have a high degree of professionalism. They make everything quick and easy." -Traci T.
"His courteousness and thoughtfulness, Jared was excellent. The quality of their work was great too." -Yvonne R.
"Their quality of work, the turnaround time, and the price was just as they promised." -F.A.O.
"Fast, inexpensive, and they did a nice job." -Bob B.
"Their service is great. Jared's a good guy all around. He can work on any of my cars." -Chuck T.
"The work was done in a timely manner." -Jeff C.
"They did a good job." -Josh N.
"The quality and turnaround were incredible." -Matt S.
"They are nice, and they do excellent work. They are excellent at matching colors" -Mike S.
"I liked the way they did business." -Neil R.
"They did a great paint job." -Ray T.
"The quality of their workmanship" -Rod B.
"The quality of their work" -Roy L.
"No extra charges, and they treated me well." -Rusty L.
"They got it done on time. It was really simple." -Steve P.
"They were accommodating. I needed the vehicle towed. They even came out to the vehicle and told me what they thought was wrong with it. I was really pleased with the service I received." -Tonia T.
"The final product was great." -Ernie M.
"They delivered my car on schedule." -John P.
"I like dealing with the guy who runs the place." -Kevin M.
"The time it took to finish the job" -Nestor C.
"The car was ready on time." -Nicolas R.
"The quality of the work" -Rick Q.
"They were nice." -Sabrina M.
"Their customer service was great." -David T.
