Windows

Solano County

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What did you like best about Custom Exteriors, Inc.?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 4/14/2002 and 3/19/2005. Customer last names have been initialized for privacy. 

"They were prompt and on time. The quality of the interior work they did was excellent. They did the job fast, and the products were good." —Ted F.

"They did what they said they'd do and they kept their schedule. The quality was excellent, and the people were nice. I can't say enough good things about them." —Betty C.

"The way the windows are made cancels out outdoor sounds. The quality is real good, it used to get really cold in my house, it stays warm now. When it get's really hot, it's stays cool inside. I have a rumpus room, it used to be boiling hot down there, but after they put the sliding windows and the upper window in, it's become really cool, and I can work down there." —Paul M.

"The service and personnel, they are great. Everyone is nice, neat and clean." —Angela P.

"I like Paul and the office staff." —Bonnie M.

"They are thorough, thoughtful and professional" —Rick V.

"The level of responsiveness and quality of work, they did a very nice job." —Rebecca R.

"They cut each window to fit each space. Even if the space didn't work with the house, rather than some random specification, they made the windows look really nice." —Claudia G.

"The service was good,and the installation was wonderful. After it was in they had little pegs in the window, so there is a stop ensuring the windows don't open all the way so no one can break in. The deadlocks and dual pain windows are great. They make my house alot more quiet." —Jane N.

"They had quite a few problems on the job, they resolved them fairly quickly without any problems. The company followed up well. Juan, the supervisor was very good about following up and communicating, and the foreman Jorge was very helpful." —Stig L.

"I liked the owner, he was very personable and made some very good recommendations that we took. They did make one mistake with measurements, but came back straight away and fixed it. We were very pleased with everything." —Morris H.

"It serves the purpose." —Onesto T.

"Good quality windows and they delivered what they promised and when they promised." —Dean M.

"The service" —Michael Z.

"Overall, the quality of the windows were great." —Perry D.

"I was very satisfied with the salesmen that sold me the windows.The workmen that came here were very courteous, worked very fast, and cleaned up. I was very satisfied with the whole job. They were here in the morning and gone in the afternoon." —Marina J.

"They seem to do a good job" —Fred E.

"They came and got the work done without any delay." —James C.

"They cleaned up after themselves, the work was done quick." —Sandra Y.

"They explained everything to my satisfaction. They answered a lot of questions, walked me through, and they were fast in the installation." —Deborah G.

"One of the owners and the work crew did a good job." —Mike D.

"The quality of the product they sell." —Christian B.

"They were responsive to questions. and had really good customer service." —Marc L.

"I liked everything, we like the windows a lot." —Francisco G.

"They were immediate on responding on any changes that needs to be done." —Sandra L.

"They are very professional and they did a good job." —Pauline W.

"I liked the service." —Dave D.

"They were helpful and reasonably priced." —Cupcake B.

"I liked the workmen that came out to the house. The workmen kept working on the windows until everyone was satisfied." —Donna H.

"They went the extra mile to take care of all minor issues." —Brad B.

"Their product was great and so was their service." —William D.

"I liked how the windows came out." —Michael S.

"They gave me very fast service." —Rob C.

"Nothing was ever a problem for them and they took care of everything." —Denise G.

"They were courteous, professional, quick, polite, and the material was nothing less than superb." —Jennifer F.

"I liked the cleanliness and the installers they used." —Kelly L.

"The installers knew what they were doing, the window was perfect, and we liked them so much we referred them to my son." —Natalie B.

"They did the job very neatly and efficiently." —Greg F.

"They did the job the way they said they would." —Freddy L.

"They were very clean and professional and the installation was painless." —Terry R.

"I liked their showroom and the customer service was good." —Gladys L.

"The way they sold the product and the customer service was very nice." —Janet W.

"They had a good team, and they sent a lot of individuals to work at the job site." —Gumaro G.

"They were efficient and fast, and they did a great job." —Leo Q.

"Speed and neat work" —Catherine W.

"The efficiency was expecially pleasing." —Al P.

"They delivered what they promised, on time, cleaned up afterwards." —Janice M.

"They were efficient and on time." —Luis P.

"They made good on their quote. The installation was done on time. They helped with custom work. The product was good." —Toni G.

"Very professional; they take care of everything." —Levii T.

"They did a good job on the installation and the windows are nice." —Don S.

"The salesman John ( no longer there ) had an excellent eye for design and gave me ideas that I wouldn't have come up with alone. They also were very good about correcting a few problems that occurred in the course of the project." —Jody H.

"It was well priced and the work was done quickly and neatly." —Bob L.

"They were fast and efficient." —Thadese W.

"They were on time, efficient, and cleaned up after the job." —Demetra K.

"The window was installed quickly and everything is working fine." —Mary M.

"They were very professional." —Laima A.

"The price was good and they got the windows done very quickly." —Kristie K.

"I like the fact that they completed the work in one day." —Brian T.

"The installation was quick and the windows are still great." —Beth J.

"Jeff was great and the crew was extremely professional and well mannered." —Ron C.

"I like the fact that they kept their word on when they would come and finished the job really quick." —Glenn L.

"The windows were installed with no problem and they even fixed some of the old windows for us at no extra cost." —Darby B.

"They were very professional and the workmen were very neat." —Dan L.

"They were neat." —Ray P.

"The whole experience was very positive." —Mike D.

"They were very efficient." —Helen D.

"They do quality installation and they did the job when they said they would." —Jerry Z.

"Responsiveness" —Paula P.

"Very professional, on time; the salesperson was wonderful and the installers were fine." —Adrienne H.

"The quality of the windows" —Ruth K.

"Good windows at a reasonable price" —Linda C.

"They were prompt, clean and finished in a timely manner." —Rudy B.

"They did a very good job and they stuck to the original promise date." —Bob D.

"They were efficient and the windows were high quality." —Don D.

"They were helpful and went about their business in a very professional manner." —Josie P.

"They were on time and explained their work very well." —Jack H.

"I enjoyed talking with the salesman and the installers were also nice." —Merle K.

"They got the job done." —Rip C.

"I like the windows they installed for us." —Gita F.

"The windows were done quickly in a day and they cleaned up after the job." —Joe P.

"They were flexible and professional." —Brad N.

"They did what they said they were going to do." —John N.

"I liked the fact that they were on time and Jeff was very pleasant and the workers were also very nice." —June H.

"They did what they said they were going to do." —Louis K.

"They worked fast and neat." —Fred B.

"Good salespeople" —Ed M.

"They were prompt and did a good job." —Horacio L.

"I like the look of the windows and it's much quieter in the house." —David A.

"I liked the attentiveness of the salesman and the way he did the presentation." —Amy S.

"They were prompt and the work was done without the least amount of interference to the household." —Marva H.

"The service was on par and the windows are good." —Helen M.

"They were fast and did a good job." —Henry T.

"They were efficient." —Mary Ann C.

"The product was very good." —Clinton T.

"The salesman, Tommy, was very good." —Usha M.

"They’re excellent." —Carol S.

"The product." —George S.

"We're happy with the outcome." —Stephen M.

"The windows are great and they're quiet." —Nick A.

"The quality and the installation." —Bruce C.

"The way they put them in." —Jatinder S.

"Everything worked out." —Joseph H.

"They did an excellent job." —Francis W.

"A 10 should speak for itself." —Michael M.

"I love the new windows." —Mark R.

"Incredibly nice on the phone, came out immediately and fixed the problem right away" —Whitney B.

"I just liked the installation, the people who did it and the quality of the product" —Mary B.

"They're wonderful" —Roseanne B.

"They were very efficient, courteous, measured everything right the first time, so no re-adjustments were needed and they were able to do everything in one day" —Mary B.

"The people, the selections and the installation" —Robert B.

"I was very happy with my windows and I like the way they put them in" — Jim C.

"Just give them a 10 across the board, for everything, they deserve it" —Richard C.

"Location, product and people" —Hanson W.

"They were wonderful, I was so glad they had exactly what I was looking for" —Veronica I.

"Everything was excellent" —Mike M.

"Professional, paid attention to detail, only discussed with us what we wanted, not what they thought we might want" —Doug M.

"Price, quality of their products" Morris N.

"The whole process. They weren't pushing for a sale, they waited until we asked for their assistance, the salesperson stood by until we were ready to talk" —Joanne P.

"Everything went as planned" —Ray R.

"All of it; our salesperson was honest, the installer was quick and he cleaned up the mess afterwards" —Pat S.

"Fair prices, knowledgeable salespeople"
—Carlos A.

"Smooth installation" —Gene B.

"I think we were most happy with the installation" —Alice B.

"The entire process, from sales to installation" —Jay B.

"The product" —Ben B.

"They had a lot to choose from, and their prices aren't bad" —Mary C.

"I think everything was fine" —Joe C.

"Very good product, very good" —Luke C.

"Great product, nice people" —Mark B.

"They were here on time to do the installation, that was important to me" —Chris D.

"Quality product, professional staff" —Robert E.

"Very nice folks there, the salesperson seemed to know the product" —Michelle E.

"Our salesperson" —Diane G.

"The customer service" —Carolyn G.

"The person who came out to install"
—Merrill G.

"I'm in sales, and I thought I would love to have the salesperson I had there working for me" —Patricia G.

"Product, service, price" —Craig H.

"Pretty much everything, the product and the cost" —Sabne H.

"Our salesperson and the guy that installed"
—Rob H.

"They have reasonable prices" —Martin H.

"Really liked our salesperson, really helpful"
—Mike H.

"Very professional, knew their product"
—Anna J.

"Quality product, reasonable prices" —Clarice J.

"Very friendly, selections" —Howell K.

"I was comfortable with the salesperson, I felt he was honest" —Henry K.

"They were professional" —Donna K.

"We love our windows and we were pleased with the way the installation went" —Bob L.

"They were patient and helpful with us"
—Jocelyn L.

"Product, price" —Ed M.

"They were patient helping us, they came out and measured everything and installation went as scheduled" —Mark M.

"Prompt, professional" —Rudy M.

"Professional, organized" —Frank M.

"Very professional, quality product"
—Joseph M.

"Price" —Bill M.

"We were pleased everything went as well as it did" —Steve N.

"Their honesty and patience" —Willis O.

"Selection, salesperson" —Jim P.

"The installer was on time, completed the work in one day" —Larry P.

"Product and installation" —Marge P.

"I thought their prices were reasonable"
—Tina Q.

"Professional. They did any accurate job measuring so the installation was done correctly" —Marjorie R.

"My windows are beautiful, now I just need someone to clean them for me" —Tim S.

"I have used them before, and will continue to" —Dave S.

"Good product, good service, nice people"
—Marvin S.

"Personable, accurate in measuring so the installation was smooth" —Tara T.

"Prices were good, salesperson was knowledgeable, installation generally went well and they were generally professional" —Mike A.

"They were on time" —German B.

"Price" —Kris B.

"Prices were good, installation went quickly"
—Elaine B.

"Professional attitude" —Mary C.

"They're nice, really helpful"- John C.

"Probably the most important thing, the installation" —Kim C.

"Good price, friendly service, quality product"
—Carl C.

"They were pretty nice" —Fred D.

"I thought the salesperson was genuine, honest" —Maureen E.

"I like what I bought" —Helen E.

"The salesperson, seemed to know a lot about the product" —Grace F.

"Professional, courteous" —Murrill G.

"Variety, selection of product" —Joan G.

"They product and the installation" —Kelly G.

"Price of the product and they were on time"
—Cynthia H.

"They're ok, very nice, professional" —John J.

"They were great, patient, listened" —Ralph K.

"They had a good selection" —Tim K.

"We like what we picked out" —Tim K.

"Selection" —Jack L.

"The product is great, the staff was friendly"
—Naomi L.

"Everything was fine" —Dave M.

"We liked our salesperson" —Debbie M.

"They were honest, fair prices" —Mike M.

"The people, the product, the installation"
—Paul M.

"Knowledgeable, which made helping us very simple" —Jim N.

"They're very nice and easy to deal with"
—Ginger O.

"The product, price" —Rob R.

"Surprised at how organized it was" —Vickie R.

"I liked our salesperson" —Robert S.

"They were professional and on time" —Greg S.

"The sales part of it was fine, but we ran into a problem when they came to install" —Mike L.

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