Windows

Solano County

Custom Exteriors, Inc.

(888) 957-7800

Serving the Bay Area

www.custom-exteriors.com
windows@custom-exteriors.com
Kevin Gundry, CFO
Jeff Kendall, President

SERVICES
Doors and Patio Doors
Moulding and Trim
Windows

HOURS
Mon – Fri: 8:30am – 5:30pm
Sat: 10am – 2pm
Or By Appointment

CREDIT CARDS
MasterCard
Visa
Financing Available

BRANDS
Andersen
Anlin
Marvin
ThermaTru

GUARANTEES
Limited Lifetime on Labor & Products
Limited No-Fault on Glass Breakage

Workers Comp Ins.
Liability Insurance
State Lic. No. 785361
Current Complaint File
Legal & Finance
Business Practices

CUSTOMER LOYALTY
Based on 254 random customer surveys made since April 2002 asking each customer: "Would you use this company again?"

CUSTOMER SATISFACTION
"Please rate your satisfaction with the quality received."

RATING STATUS
We declare that Custom Exteriors, Inc. has passed all of the rating steps and has earned the Diamond Certified award, Certificate No. 052.

Back to list

Survey Comments

Jeff Kendall and Kevin Gundry are both Bay Area natives and graduated from Cal Berkeley and Chico State in the 1980s. As co-workers at a large home improvement company in the 1990s, they developed a mutual respect and great friendship which continues to this day. It was their dream to combine the best qualities of other businesses with their own vision of the ideal consumer-friendly window company. They realized that dream and opened Custom Exteriors, Inc. in 1997. Now a Bay Area leader in the window and door replacement industry, they are a full service company that takes care of customers from the initial appointment through completion of the project. Their employees are dedicated to improving your home and being on call to honor warranties.

Custom Exteriors, Inc. offers great quality products, efficient one-day installations, and dedicated followup and service. They will only use products from trusted, reliable manfacturers such as Anlin, Marvin, Andersen and ThermaTru. They offer a limited lifetime labor warranty and a no-fault lifetime glass breakage limited warranty.

COMPANY PHILOSOPHY
"From the initial contact with our office, through the estimate, scheduling and installation of the windows, our hope is that every step of the way, our customers will feel they have been totally taken care of by very professional, committed, caring people. Forty-six percent of our business comes from referrals, a high number that we're extremely proud of. We want every customer to have an exceptional experience that they will want to share with a neighbor, friend, or co-worker."

EXCERPTED SURVEY RESPONSES
"They're excellent!"—Carol & Albert S.

"They did an excellent job."—Francis & Endi W.

"I love the new windows."—Mark & Carrie R.

See Survey Comments