What did you like best about Master Techs?

The following are verbatim customer responses from research that American Ratings Corporation conducted since 1/1/2005. Customer last names have been initialized for privacy. 

"They were friendly, and they got the job done quickly." - Linda C.

"I liked the guy I talked to." - S.S.

"I liked their attitude and patience. They do great work and their prices are fair." - Jean D.

"They fixed my printer the same day I came in, and they were very nice." - Philly's P.

"They were helpful, and they got the right part."
- Kelly W.

"I liked the fact that it's a small business. I can walk in and get a hold of the owner or someone who works there immediately. They have one on one contact with the person. They also have a quick turnaround time." - Bradley S.

"The prompt service" - Richard F.

"They were near where I live and they are reasonable with their price." - Wendy M.

"They understood the problem and fixed it." - Bob W.

"Jonathan has a good reputation, and we have used him a couple of times to fix our VCR." - Joyce N.

"I like their attitude, they were easy to get along with and they worked very hard at getting a needed part. The guys have good communication skills and they called us and let us know what was going on." - Jill P.

"I liked the price and they were very professional."
- Nicole G.

"He gave good customer service." - Anne N.

"He is very knowledgeable." - Rick M.

"They were not expensive, they have good quality service, and the turnaround time was fast." - Chris B.

"I like the customer service, the quality of the repairs, and the prices." - John H.

"They were efficient and quick." - Synthia C.

"I like their flexibility. They gave me free information and some free old parts." - Andrew M.

"They were very prompt and knowledgeable."
- Joanne J.

"They are conveniently close to me." - Michael W.

"After the installation, I had a problem with the A drive, but they were out here the next day with a new drive." - Ruth S.

"They came to my house and fixed everything."
- Ed M.

"He came over, set everything up, and answered all of my questions. He was very efficient and the location is very convenient." - Patricia T.

"They know what they are talking about and they explain things well." - Tabitha M.

"They were conveniently located." - Olivia Z.

"They were very friendly and accommodating, and they gave me good service." - John A.

"I like the owner, he is a good guy." - Ken W.

"The computer worked after they were done."
- Charles H.

"The fast response" - George F.

"Jon is a good guy, willing to help, and easy to get along." - Gay J.

"They were very knowledgeable, and they gave me the best information and recommendations on which product would meet my needs." - Mark M.

"I like Jon and he is very informative." - Lori M.

"I was pleased, they did a good job." - Verna P.

"They did the job." - Ralph S.

"They were honest when they weren't sure if they were going to be able to solve the problem, but they did solve the problem." - Nancy S.

"They listened to what I had to say, and they were very helpful." - Diana S.

"They responded right away and knew what they were doing." - Brenda S.

"They are friendly, and they do what they say they are going to do." - Beverly S.

"They were friendly and reliable." - Steven T.

"They only did what needed to be done and the work they did was very good." - Carol Y.

"They were very detailed in going through the problems one step at a time." - Sheldon R.

"I had a little problem, but they came out to the house and fixed it." - Thomas J.

"They gave us great personal service." - Bob B.

"They were convenient and able to get my work done rapidly." - Ken H.

"They have a quick turnaround time." - Elizabeth M.

"They seemed to know what they were doing, and they were helpful." - Marcia F.

"They fixed my problem and seemed knowledgeable."
- Janice W.

"They seemed like they knew what they were doing when they fixed my monitor." - Steve A.

"They are reasonably priced, and they have a quick turnaround time." - Mike E.

"They are conveniently located." - Skip N.

"They are very knowledgeable and good at what they do. They have a very good reputation." - F.R.

"They are local and they get it done right the first time." - Robert R.

"They were accommodating and able to fix the problem." - Phyllis T.

"I liked their expertise." - Lee U.

"They are close by and they do house calls."
- Patricia V.

"They are local and close by." - Lawrence W.

"They are very friendly." - Adrienne A.

"They gave a great impression that they knew what they were doing." - Doug G.

"They stuck to the deal they made with me." - Lori J.

"I liked the fact that they came in, did the job, and got the product right back to me." - Scott H.

"The convenience" - Michael M.

"They have confidence." - Faina W.

"They can do what we can't do." - Sara F.

"Jonathan is a very nice man." - Bob S.

"I liked the receptionist." - Jeanne H.

"He was willing to accommodate my request by coming to my house. He was very fast at his work."
- Lynne F.

"He was the only one who had the knowledge of the application that I needed worked on." - Brian H.

"He knew what he was doing and did it quickly."
- Mark B.

"They were local and quick, and they got us back up and running." - Mr. J.

"The customer service" - Alvin H.

"The owner always aims to please." - Lisa R.

"Their services were standard." - Chris A.

"We had a good work relationhsip." - Suzanne A.

"The closeness to my location " - Jordan F.

"They were friendly and their explanations were in a simple and understandable language." - Frank O.

"They were very knowledgable and nice guys."
- Cheryl S.

"They fixed my printer in the time frame they promised." - Kim R.

"They were fast and professional." - Ken S.

"They delivered promptly." - Sam S.

"They were able to turn around the repair job very quickly." - Suzanne D.

"They were nice, and they fixed most of the problems." - Joan B.

"They identified the problem and knew how to fix it."
- Laurance S.

"They are local, and they seem very competent."
- Dillon R.

"They have good follow-up work." - Ken L.

"They were recommended to me." - Karol P.

"They seem knowledgeable, and they are close by."
- Suzie F.

"They did what I wanted them to do." - Richard B.

"They were friendly and very helpful." - Susan M.

"They were very open, friendly, honest, and they were willing to tell me what the problem seemed to be."
- Joanne F.

"They have a convenient location." - Ken S.

"They are pleasant people." - Stacy J.

"I like that they are convenient, a couple of blocks away." - Max S.

"They were nice, and they seemed to know what they were talking about." - Tom K.

"He was recommended by friends, and he is a very nice guy." - Paul N.

"The receptionist" - Straatama R.

"They were prompt, friendly, and informative."
- Stan R.

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