Window Coverings
What did you like best about Chase's Blinds?
The following are verbatim customer responses from research that American Ratings Corporation conducted between 6/30/08 and 7/12/08. Customer last names have been initialized for privacy.
"I dealt with the wife mostly. She was amazing. When she came out, she brought the equipment and samples. She was very knowledgeable. They totally made arrangements to help us. They did a great job." -Jennifer P.
"They know what they are doing." -Dynna W.
"I thought they were helpful and very accommodating." -Pat F.
"I have used their service for cleaning and repairs. They repaired the cord on our mini blinds and they cleaned a carpet of ours. I was thoroughly satisfied and very happy with them." -Gary P.
"They are very professional." -Mary L.
"They were very responsive. They did what they said they would do for the amount they said they would charge. They didn't try to lead me on about anything." -Cheryl W.
"The customer service, they were just very helpful." -Nanette P.
"I liked the fact that they were a small business. I was able to support them." -Lynne S.
"The blinds held up well. We were happy with them. They put the blinds up quickly. We were just very pleased." -Aarin H.
"The blinds are functional and the staff is friendly." -Myrtle P.
"They have a high level of customer service. I would recommend them to anyone and everyone." -Lynn B.
"They were responsive and very pleasant. They came when I had a problem. I'd recommend them anytime." -Pearl R.
"I really felt like I had a good rapport with the owner. She was very professional. We were very pleased." -Debbie L.
"They are honest and they have a good product." -Patty S.
"I love the way he put the protectors on before coming into the house. My time is valuable and they were on time." -Lisa F.
"I had good service." -Gains H.
"It is a customer service oriented, high quality company." -Jennifer M.
"They measured accurately. I was very satisfied." -Jackie B.
"They are friendly and easy to talk to. They respond and do what they say they will do. They are just very nice people to work with. I think they are just a great business." -George M.
"They were very good. They had a good follow-up. They were a lot of help to me in repairing my drapes." -Barbara B.
"The personal service, it is always the same folks that come out. I've gotten to know them." -Ann G.
"They are local. I like to use local businesses." -Wanda S.
"They did a great job. They knew what they were doing and the price was very reasonable." -Kathryn K.
"They were terrific and most accommodating. I can't say enough about them. The blinds came back looking brand new." -Diane W.
"I love the blinds. They keep out the sun. The quality of the work is good." -Ann L.
"They came when they were supposed to. Their prices were fair and they did good work." -Eleanor W.
"The quality of the product" -Tim H.
"The product, and their customer service is good. The people are friendly and knowledgeable. They also do a good job with the repairs." -David W.
"They did a good job. It has been two years and the work is still holding up just fine." -Imogene B.
"I love their group. They did a wonderful job." -Rick L.
"They are very obliging. They come as soon as I call. I feel very comfortable with them." -Jean S.
"They were very personable. They did a good job. They did some upholstery cleaning for me." -Marian K.
"They are very good at what they do." -Cliff F.
"They did everything in a timely manner." -Pat D.
"They were very good." -Julie B.
"They were very good. He measured everything perfectly. He also made sure they were here when they said they would be." -Lameda V.
"I liked the customer service provided by Shelley and her husband. They were both superb. They supplied everything that we needed." -Charlene O.
"They were quality oriented and very courteous. They installed them within a reasonable time frame." -Kirstin S.
"They are nice. I like them very much. They have a good manner. I like their product." -Emma D.
"They are excellent. They don't carry any garbage. I'd use them again in a minute." -Minnie S.
"They were very courteous and nice." -Joyce B.
"The blinds fit my windows. I live in an old house. It was built in 1928. Tim measured perfectly. He did a beautiful job. I think they are number one." -Juanita M.
"I thought they were fabulous. I liked their customer service. It was top notch. Their turnaround time was really great." -Jenny P.
"They did a good job. It looked good and I liked the material. They took their time and did extra little things without charging. I liked that they were so considerate. They kept their word, which I also liked because my time is important. They were cheaper than Stanley Steemer and I liked them more." -Cheryl G.
"Their expertise, they are also very customer friendly." -Marie N.
"They were very nice people who could be trusted. They were upfront. There were no hidden surprises." -Gilma S.
"They did a good job. They did the job promptly and took care of business." -Augusta C.
"They are personable. Their customer service and their reputation is fabulous." -Doreen F.
"They were reliable. They did what they said they would do. The first time I went there was for blind repairs. The blinds were not even theirs and they still did it. Due to them being so nice about it, I used them for other orders." -Marge H.
"I liked the owners and the blinds." -Nancy H.
"They work really well together. Customer service wise, they are very good. They are conveniently located. I'd recommend them. They are very accommodating. They want to make me happy." -Elaine G.
"They were friendly." -Marty G.
"My living room and dining room are "L’ shaped. He made a good suggestion and helped us decide what was best. He came out, put the new ones up, and cleaned the old ones." -Diane C.
"Their honesty and the way they handled themselves" -Joanne M.
"It was an excellent job. It was well done. I was quite pleased." -Ernie H.
"They were upfront about everything." -Connie C.
"I was happy with them. I liked the personal nature of the service, the product, and the installation." -Pat R.
"Their quality and service" -Peggy R.
"Ease of use, the blinds screen out the light. The company was professional. I was satisfied with their service." -Robert M.
"They did a good job." -Lynda C.
"I like that I can talk directly to them. They do good quality work and they are local." -Molly B.
"They know me as a person, not just as a customer. They know what I need. I have used them several times." -Billie H.
"The care that they took with the installation" -Roberta C.
"They came in and custom fit the work. They did a good job. I didn't have to do anything except have the initial visit with them." -Terry C.
"They are very efficient." -Mary M.
"They provided good information and prompt service. Once it was done, they did not have to come back." -Louis K.
"They just did a good job. They're close." -Mrs. T.
"The blinds work. They were very nice." -Maruy J.
"I like the quality of the product." -Ellen K.
"I just liked them. I thought they were very good. I was very satisfied." -Lydia W.
"The blinds are quality." -Susan R.
"They were just very responsive and friendly, like a family owned business." -Laura D.
"They were quick and punctual." -Elizabeth M.
"It fits well in the window." -Lesley G.
"The service, she was always on time, she explained the process, and the blinds were available." -Toni L.
"They were very accommodating. They went the extra length to make sure everything turned out right. I was quite pleased with them." -Inga S.
"Just the quality" -Cindy D.
"The blinds open and close well." -Sara S.
"The consultant was very informative." -Gail M.
"I liked the color selection and the fact that she listened to me and my ideas." -Ginger C.
"The service and product were just fine." -Mary H.
"They are good at answering questions." -Marissa S.
"They are local and very responsive." -Bette B.
"Their prices were reasonable. The work was done on time. They did what they were supposed to do." -Susan H.
"Their customer service, they are kind when I call and they get back to me." -Mary L.
"The quality of the workmanship" -Thomas V.
"They were efficient. They got the blinds back quickly." -Bill M.
"They show up on time." -Dzung W.
"It is local." -Donna W.
"Prompt service" -Les K.
"They are local." -Georgia C.
"The blinds look pretty." -Taylor B.
"They were close and convenient." -Caroline T.
"The expertise and personality of the guy who came by, Tim, because of him, I'm having them do a second job." -Lloyd R.
"They try hard to make things right." -Barbara S.
"They were friendly and timely." -Kathleen F.
"The installer was polite." -Olivia D.
