Air Conditioning,
Heating & Ventilation (HVAC)

Solano County

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What did you like best about Bigham's One Hour Heating and Air Conditioning?

The following are verbatim customer responses from research that American Ratings Corporation conducted between 10/22/2005 and 3/6/2007. Customer last names have been initialized for privacy.

"They were quick to respond, and they seemed to get the job done without any problems." —Chester S.

"They were able to do it in a day." —Tim E.

"They were professional." —Charles D.

"I liked how thorough and neat they were. They did an excellent job." —Don T.

"I liked everything about them, and they really did a great job." —Monica B.

"Kevin was really good, and he knew exactly what he was doing. He was very careful not to put too many marks on the walls, and he painted the small nicks he made during the installation." —Howard A.

"They were quick, professional, and they did a good job." —David E.

"They installed the unit, and it works properly." —Bill T.

"I liked their honesty." —Martin S.

"I like Paul." —Susan S.

"I liked their workmanship, and they were on time to do the installation." —Rowland T.

"They addressed every issue I had, and they even replaced the drywall that was damaged during the installation." —Catherine G.

"The guys were very knowledgeable, and they wanted to make sure that I knew exactly what they were doing." —Rhonda C.

"The guys came out right away and took care of things." —Patrick T.

"They are very professional." —John G.

"His staff is very thorough." —Susan P.

"The salesman Mr. Diamond was excellent. He was very caring, and he followed through on everything." —Arnold B.

"They did what they said they were going to do, and they kept in touch. I'm a contractor myself, and I know all those things are important." —Greg V.

"Their customer service " —Joni W.

"They were very professional, timely, and they answered all of my questions." —Katherine W.

"They were prompt, and they did what they said they would do." —Verna F.

"They were very comprehensive, they had excellent follow through, and the service was excellent." —Lori F.

"They were very nice and courteous." —Brenda V.

"He finished the job and left." —Lois H.

"They knew what they were doing, and they answered my questions." —Claude F.

"Everything" —Fred G.

"They gave me a lot of information." —Annette D.

"They did a good job." —Michele B.

"They got the job done right." —Gary C.

"Their honesty and responsiveness" —Kenton L.

"They were ready and willing to help me." —Charlotte W.

"They knew what they were doing, and they followed up very well.” —Bev F.

"I liked his technicians. They knew what they were doing, and they did a good job." —Bill &.

"They were on time." —Kris P.

"The men who came were very courteous." —Lucille G.

"He did a good job." —Alwyn S.

"They were quite personable and thorough." —Phillip B.

"They were very professional, and they communicated very well." —Russell E.

"They did a very good job, and the salesman actually crawled under the house and checked out what needed to be done." —Robert K.

"They were so nice." —Vital S.

"Scott is the reason we used them. He made sure everything was taken care of." —Chris B.

"They were very thorough in explaining what they were doing." —Jorge N.

"They seemed interested in my project, and I liked the follow up." —K. C.

"They were prompt." —Wilma M.

"The people seemed honest and clean." —Dennis C.

"They were clean, and they finished on time." —Rose V.

"They did good work." —Terry P.

"One of the installers was very polite and efficient." —Thomas A.

"The man was polite." —Li K.

"They come every year and check my furnace and they do a great job." —Earl C.

"They are very professional, and they do a good job." —Dorothy C.

"They come out once a year to check our furnace before the winter months.” —Robert G.

"They provide me with a yearly maintenance program, and they contact me to set up a time for inspections. We are very satisfied with their services." —James M.

"They are very professional and clean." —Dorothy P.

"I have them come every year on our maintenance contract to service both our heating and air conditioning units. We are so happy with their services. They are very professional, nice, and they always clean up after themselves." —Edith S.

"When I purchased my home eight years ago, they installed a new heating unit for me. I really like the personal service they give me." —Helen B.

"I am very happy with their services. They do a good job for me." —Tami C.

"They are always on time when they come out for the yearly service.” —Lola D.

"Their service is fine, and they do a good job." —Vicki F.

"They are very nice people, and I feel they do good work." —Kay G.

"The people they sent out seemed to be very knowledgeable." —Art M.

"They took care of everything." —Ben M.

"They come out every year, and they are so friendly." —Bill O.

"They take care of all my furnace needs.” —Jim S.

"They send you reminders, and they come out right away.” —Kathy S.

"They cleaned everything when they came out for a service call." —Edward T.

"They respond quickly." —Ken W.

"I like the fact that they are very attentive. I have used them for the past seven years." —Kathleen C.

"They seem very professional and knowledgeable." —Crawford C.

"They know what they are doing." —Gabor D.

"They are very courteous and professional." —James E.

"They are friendly and easy to work with.” —Linda H.

"They are very sufficient for us." —Don M.

"They always come on time." —Robert P.

"They seem to go the extra mile.” —Earnestine R.

"They are willing to go the extra mile for customers." —Eric V.

"They came out right away and fixed our heater. I thought we might need a new heater, but we didn't. They did not push us to purchase one like I thought they might. I was impressed with the outcome." —Marsha G.

"They seemed to be very knowledgeable." —Ed B.

"They service our equipment like they are supposed to do and we don't have any problems." —Duff B.

"They do a really good job for us.” —Bob B.

"Lindsay is very good at what she does." —Jackie C.

"They are very efficient and accommodating." —John E.

"They are always on time and easy to deal with." —Michael L.

"They seem to know what they are doing, and they explain things." —Dan L.

"They are nice to deal with." —Jim D.

"They offer a yearly maintenance program, and I think they are the only company in my area that services my type of heating unit." —Claus S.

"The technician who came out the last time was very nice and polite." —Ruth B.

"They showed up on time." —Fred J.

"They came out quickly." —Joan P.

"Quick service " —Janet S.

"They were on time." —Audrey B.

"They are local and responsive." —Ron D.

"Promptness" —Sally F.

"I have used them for many years, and I'm very comfortable with their work." —Connie S.

"The service people seem to be very knowledgeable and easy to speak with.” —Pat D.

"We recently signed up for the yearly maintenance agreement, and everything is going well with our furnace." —Rene L.

"I like the fact that they come in a day or two." —Jack F.

"I have no problem with their service." —Beverly P.

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